Sr. Systems Analyst Resume

SUMMARY
I am an experienced business and systems analysis professional with experience with full systems development life cycle including modern agile methodologies. Experienced within the publishing, retail, real estate, software (ERP), and student loan industries.

Skills and Experience

28 years business analysis in complex systems
Experience in agile scrum methodology and conventional project delivery environment
SQL used in data analysis and defining trends
Also experience in Excel, Visio, and Access
Expert in gathering, analyzing and defining business and functional requirements
Using user stories, use cases, gap analysis and other decision making tools
Experience in data modeling, workflows, and process mapping
Experience in re-engineering processes and data conversion from legacy systems
Excellent verbal and written communication skills
Take ownership for actions while overcoming obstacles to achieving the business objectives.
Proven ability in team leadership, and delivery
Understanding of full SDLC

Professional Experience

Confidential,Boston, MA

Jan. 2001 to Nov. 2009

Sr. Systems Analyst
Key Results:
Lead SA on Agile development team to improve quality and reporting to/from National Student Loan Data system (NSLDS). This was a collaborative approach involving the business, SE, and QA in rapid enhancement turnaround for the company’s reporting needs. Team duties required QA activities including test plans, test grids, database restores and hands-on completion of QA activities. This led to improved compliance and revenue enhancement for account maintenance fees.
The agile team of which I was a member, had the best record in the company for meeting committed goals.
Analyzed all aspects of regulatory changes due Higher Education Reconciliation Act (HERA 2006) including business requirements gathering, functional requirements, SE and QA support to achieve successful deployment within legislative requirements.
Redesigned validation, processing and business support of an industry standard reporting feed (Lender Manifest) for student loan reporting.
Performed SA activities for Web Based borrower E-signature on student loans.
Automated previously manual, consumer credit check to reduce turn-around time on loan approval process to drive gains in data tracking/accuracy, and workgroup efficiency.
Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., data integrity, new functionality, and process bottlenecks), performed GAP analysis; and developed functional specifications for IT group.
Championed use of functional requirements walk-through prior to SE development.

Confidential,Markham, ON, Canada

Feb. 1997 to Nov. 2000

Sr. Technical Consultant
Key Results:
Lead analyst on integration with S21 ERP software with warehousing picking software (PKMS). Extensive support at customer’s beta-site. Analysis consisted of requirements gathering, training on PKMS, functional and technical requirements, some SE (RPG400).
Performed SA functions on development of manufacturing process and materials flow modeling software for manufacturers (automotive and apparel). This was full life-cycle starting with provided business requirements through deployment. Some experience with Microsoft Project.
EDI exposure, formatting, acceptance testing.
Regular support and business development for customers on-site and remote.
Customization of ERP packages to meet customer requirements in Canada, U.S. and France.

Confidential,Toronto, on canada

Aug. 1991 – Feb. 1997

Systems Analyst
Key Results:
On-going development an enhancement and support to proprietary MSL system.
Worked on initial creation of Industrial, Commercial, and Investment MLS system.
Performed analysis, requirements, some SE and business testing of conversion of historical data from UNIX based MLS systems to AS/400.
Contingency and business continuity planning.

Confidential,Toronto, on canada

Feb. 1986 – May 1991

Business Systems Analyst
Key Results:
Developed functional requirements and test plans for retail software. Proprietary and third party.
On-going enhancement and support of retail software for the apparel and footwear industries.

Confidential,Toronto, on canada

Apr. 1981 – Feb. 1986

Intermediate Systems Analyst
Key Results:
Developed an on-line cost accounting time system to improve accuracy of information, staffing estimates, and production flow in a print manufacturing environment.
On-going support of sales reporting, accounts receivable, and general ledger.

Education

Diploma in Computer Programming and Analysis

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