Business Analyst Resume
SUMMARY OF QUALIFICATIONS
- Expert in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications.
- In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
- Familiar with current industry standards, such as HIPAA, and Capability Maturity Model (CMM).
- Adept at reducing development costs and providing traceability of projects.
- Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
TECHNICAL SKILLS AND CERTIFICATIONS
Databases:
Oracle, MS Access, SQL
GUI/Tools:
MS Project, Visio, Access, Word, Excel; DOORS 7.1, Rational RequisitePro. Crystal Reports, ClearQuest
Industry Standards:
HIPAA, SOX, CFR 21 Part 11, CFR 21 Part 820, ISO,
Platforms:
Windows NT/2000/XP, MSDOS, Mainframe, Linux
Defect Tracking:
Test Director 6.x/7.x/8.x
Testing Tools:
WinRunner, Quick Test Pro (QTP)
PROFESSIONAL EXPERIENCE
Confidential,Atlanta, GA
Jan 2005 – May 2009
Business Analyst for developer, responsible for coordinating and managing all Information System Departments efforts, requirements,processesand procedures, in addition toimplementing and maintaining the Intranet/Internet/Extranet-focused infrastructure requirements.
- Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
- Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts.
- Ensured all artifacts complied with corporate SDLC Policies and guidelines.
- Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
- Performed GAP analysis of business rules, business and system process flows, user administration, and requirements. Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met.
- Developed use case with UML for new product functionality. Updated SOPs and WIs.
- Documented Software System Requirements (SSR) and BPR for SAP R/3 4.7 and BW teams.
- Updated System Change Request (SCR) forms for Product Data Management (PDM).
- Traced test cases and functional specifications to SSRs and BPRs using DOORS.
- Applied change requests, versions, and addendums.
Confidential,Atlanta, GA
Jan 2004 – Dec 2005
Business Analyst
- Developed use cases, workflow, screen mock-ups, and conversion requirements.
- Conducted risk engineering to derive and execute action plans on time.
- Interfaced with SMEs to prepare BPR documents for ongoing projects.
- Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
- Prepared business process models; used Visio to create use case diagrams.
Confidential,GA
Jan 2003 - Dec 2004
Business Analyst for biocide company
- Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
- Utilized RUP to configure and develop process, standards, and procedures.
- Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
- Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
- Validated technical designs created by IT developers against functional specifications.
- Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
- Coordinated work plans between project manager and client using MS Project.
- Created documentation for training and Help Desk teams.
Confidential,Alpharetta, GA
April 2002 – Dec 2003
Business Analyst for leading independent healthcare provider in U.S. Project encompassed online directory of local health care providers.
- Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Rational Requisite Pro.
- Strategized implementation of RUP effort throughout SDLC.
- Aided management in standardizing Web applications by preparing GUI standards and recommending alternatives for incorporation in phased, iterative manner.
- Followed UML based methods using Rational Rose to develop use cases and activity diagrams; assisted developers in creating sequence diagrams and collaboration diagrams.