Business Process Analyst Resume

OBJECTIVE
To obtain a position that utilizes my communication and analytical skills to influence organizational growth and profitability.

SUMMARY OF SKILLS

Excellent communication skills, competent, strong team player, detail oriented as well as general business skills like scheduling, training and other administrative tasks
Enterprising and dedicated, helped in the startup and initial operations of a small business in India
Results-oriented professional with a strong reasoning and math skills having come from a technical background with graduate and undergraduate degrees in Engineering
Strong presentation and facilitating skills having delivered electrical engineering subject material in a classroom environment; tutored students in Math and Science outside of office hours
Computer literate - Proficient with Microsoft Office Suite of products, Visio, various PLC (Programmable Logic Controllers) and Distributed SCADA systems used in Plant Automation; cognizant with VBA, SQL, Scripting languages like Perl and JavaScript
Great aptitude for learning, having had worked on different projects that use entirely different platforms and systems
A good mix of business and technical skills having obtained graduate degrees in engineering and MBA with coursework emphasizing Information Systems including Systems Analysis and Design, E-Commerce related Competing with Information Technology and the Internet and other programming language courses.

WORK HISTORY

Confidential 2005 - Present
Controls and Automation Engineer / Discipline Coordinator

Responsible for the design, development and configuration of the Operator Interface component of automating natural gas and mining plants
Actively involved with clients in gathering requirements and regular process reviews
Responsible for forecasting, scheduling and task assignments within the department, develop action plans for quality control, simulation and testing
Created a tool with VBA to effectively complete certain modules in minimum time, during a switch to a totally new programming language on a past project;
Successfully completed the deliverables on time; helped the organization achieve increased quality, efficiency and customer service.
Stepped into a need based role - instrument procurement and tracking, that involved working with other departments and vendors
Developed Operations and Maintenance manuals that required interaction with members of other departments

Confidential 2004 - 2005
Analyst - Department of Training

Responsible for the promotion of e-learning initiatives within the company
Defined requirements to the vendor for needed enhancements to the system
Doubled the usage of the program
Successfully managed and administered 600 active accounts.
Maintained an online training evaluation system
Identified loopholes and developed a simplified system to track employee training progress

Confidential 2000
Business Process Analyst
Created a standard document outlining the Billing process for the billing representatives
Reviewed the processes involved with product offerings
Identified and implemented processes for efficient information exchange between Marketing, Web Development and Billing.
Assisted the senior managers with information gathering, analyzing and documenting business and functional requirements

EDUCATION

MBA
MS Telecommunications

BS Electrical and Electronics Engineering

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship