SUMMARY OF QUALIFICATIONS:
Over 7 years of experience as a Business Analyst. Strong business acumen and financial domain experience in capital markets, commercial banking, investment banking, and financial services. A highly productive staff/team member with strong research, analytical, and communicative skills, a resolute commitment to achieve objectives as established, and the capacity to utilize diverse resources in the consummation of transactions and timely completion of projects.

• Highly effective interaction with clients and Subject Matter Experts (SME) to gather business and functional requirements across business process area.
• Strong experience in coordinating Joint Application Development (JAD) sessions.
• Adept SWOT Analysis to check the compatibility of the existing system infrastructure with the new requirements.
• Effectively interacted withTop-level management including business stakeholders, VP's, Project Manager, Support Managers and Solution Architects.
• Highly motivated self-Starter with strong communication, presentation, interpersonal, and a creative problem-solver skills at organizing face-to-face discussions and requirement elucidation sessions, analyzing business needs and transforming them into visual designs, applying technical skills and business knowledge to achieve results.
• Excellent skills in business modeling use case development tools/IBM Rational Rose Enterprise/MS Visio Customizing existing business process, workflows, activities and deliverables.
• Extensive experience in Agile Methodology with Scrum.
• Proficiency in explaining complex concepts and ideas to non-technical individuals, strategic thinking, communicating, interpersonal and presentation skills adept at creating to multi task.
• Involved in creating Test cases, Test Data reviewing and maintaining and executing detailed Test scripts for User Acceptance Testing (UAT), analyzing bugs and follow up with team members in fixing errors and retesting.
• Extensive knowledge of Software Development Life Cycle (SDLC) process.
• Excellent experience in creating Business Requirements Documents (BRD), Use Case, Functional Requirements Document (FRD) and Requirements Traceability Matrix (RTM).
• Encourage excellent teamwork with the development team, Database Designer, System Administrator and all the senior management to meet the deadlines of Project milestones.
• Hands on experienced in using MS Project, Unified Modeling Language (UML) - Use case diagram, Sequence diagram, Activity diagram, Class diagram and Deployment diagram.
• In-depth understanding of business objective and knowledge of financial investment, banking and financial services.
• Experiences in ASP.NET to create the user interface (UI).
• Expertise in planning, organizing and change management.

TECHNICAL SKILLS:
Operating Systems: UNIX, Windows 9X/NT/2000/XP/Vista/7, Mac
Programming Languages: Visual Basic, Asp.NET, HTML, XHTML, SQL, UML
Databases: Oracle, MS Access, MS SQL Server, DB2
Web/Design Tools: HTML, Flash, Adobe Photoshop
Tools: MS Outlook, MS Office, MS Project, MS Visio, MS Access, MS SQL, MS SharePoint 2010, HP Quality Center, Rational Rose Enterprise

EDUCATION:

• Bachelor of Business Administration (B.B.A.), Marketing

PROFESSIONAL EXPERIENCE:

Confidential, Mt. Laurel, NJ February 2012 - Present
Business Analyst

Sun National Bank is the primary subsidiary of Sun Bancorp, Inc. a $3.33 billion asset bank holding company headquartered in New Jersey. The purpose of the project was to develop an Online Banking Application where personal customers and business customers can access to their online banking accounts. The project was created the application that enable business customers to manage their business account such as savings account, checking account, money market and CD accounts, as well as the options to control Cash flow, ADP Payroll, Remote Deposit (electronic check acceptance services through TeleCheck service) through the internet. My responsibility was to analyze the project goal, business requirements, creating use cases diagram and work along with the project team to developing web based enterprise application.

Responsibilities:

• Defining the scope of the project by working with the business team to define AS-IS and TO-BE business processes, and analyst the possible technical solutions for gap analysis.
• Involved in all phases of Software development life cycle (SDLC) throughout the project life cycle.
• Gathered requirements and goals through interviews, conducted JAD sessions, brainstorming sessions, teleconferences
• Performed UI (User Interface) changes to the existing Portal system.
• Involved in Analysis, Design & development of online banking portal and Integration of the banking portal with existing Credit and Market Risk systems.
• Used IBM Rational Rose to prepare UML Use Cases and Activity diagrams of business merchant and business payroll processes.
• Coordinate between the SME's and the project teams, planed all scheduling, invitation, facilitate meeting and review reports.
• Collected important customer feedback from surveys filled by customers to understand the drawbacks of current online banking application.
• Used Quality Center for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Created Business Requirement Document (BRD) using IBM Rational Rose and MS Word.
• Prioritized and tracked all issues to resolution.
• Recommend detailed optimization strategies for site architecture, URL naming, site indexing, link popularity and on-page optimization. Defined SEO requirements, recommended site enhancements that maximize ROI and increase natural search engine rankings.
• Worked with UI team to create the User Interface screenshots and presented to Business team.
• Clarified BRD for Quality Assurance team and involved in creating testing plan and reviewed the test cases.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS Share Point.
• Involved with the Quality Assurance team to created UAT plans including the test cases to ensure that all applications run smoothly.

Environment: SQL, PL/SQL, UNIX, HP Quality Center, Adobe Photoshop, MS-Office Suite, IBM Rational Rose, DB2, MS Share Point, MS Window

Confidential, Minneapolis, Minnesota September 2010 - December 2011
Business Analyst

Ameriprise Financial, Inc. is one of the leading diversified financial services companies in the U.S. Ameriprise Financial engages in business through its subsidiaries who provide a wide range of financial planning, products and services designed to be utilized as solutions for its clients' cash and liquidity, asset accumulation, income, protection, and estate and wealth transfer needs, including wealth management, asset management, insurance, annuities and estate planning. The project goals were develop the web portal that provide tools, investment information, contact channel for the customers and advisors. My responsibility here was to understand the scope of investment management, design and develop an Enterprise Reporting System that support the portfolio management by taking the real time activity update between advisors and customers from the web portal channel.

Responsibilities:

• Participated in a team to handling derivatives documentation as per ISDA guidelines and reconciliation of OTC trades.
• Defined the scope of the project and researched in financial knowledge including Fixed Income (CDs, Treasuries, Corporate Bonds, Municipal Bonds, and Preferred Stock), Equity Securities, IRAs, Mutual funds in order to understand the investment management system.
• Worked in Agile methodology.
• Prioritized, managed product release cycles, monitored sprint progress at the team level.
• Interacted with various cross-functional teams on budgeting forecasting, and understanding expenses and revenue stream.
• Created UML diagrams using MS Visio.
• Worked as team member in the Scrum teams. Interacted with Product owner, Scrum Masters and other Scrum team members to help grooming the product backlog.
• Participated in each Sprints with Scrum Master and other Scrum team members to re-design the online web portal under Asp.Net framework, ensured that the requirements complied with the business procedures and policy requirements.
• Consulted the Scrum Teams for the finance basic and clarified the requirements by using Activity diagrams help visual how the system would work at each level.
• Provided agenda and conduct the monthly meetings with the review scrum teams to discussion the problem from the previous sprint and to continuously improve for the next sprint.
• Managed the requirements changed by analyzed and discussed the changed effected with the product owner, Scrum master and Scrum team.
• Provided required problem and Release burn down chart and Sprint burn down chart. Updated with the Scrum Team until completion.

Environment: Asp.Net,Windows 2000/NT, MS Office Suite, SQL, HTML, MS Visio.

Confidential, Fairfield, CT Feb 2009 - August 2010
Business Analyst

GE Capital\'s consumer finance and banking businesses provide millions of customers with flexible financial solutions, from credit cards and personal loans, to auto financing and savings. Their consumer finance business has a rich history of helping clients and partners meet their business goals. The project involved work in the lines of asset management. My responsibility was to corporate the project team and the clients to customized the world-class, web-based solutions for asset tracking and disposition which can help their clients improve utilization, control spending, maximize value, and reduce sales cycle time.

Responsibilities:

• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Defined the scope of the project and gathered requirements including Functional requirements, Non-Functional requirements and Business Rules for each clients.
• Interviewed SME's, asking detailed and carefully recording the requirements in a format that could be reviewed and understood by both business team and technical team.
• Developed and created UML diagrams in IBM rational rose.
• Consult with the business departments to identify requirements. Researched the asset management activity.
• Write the detail requirements for this project using Use case diagram and Sequence diagram to help visual how the system would work at each level.
• Created power point presentations for conducting walkthroughs with stakeholders.
• Identified the key business risks areas for the project and prioritized the application development and testing.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, and insured that critical requirements are not missed.
• Managed the requirements changed by analyzed and discussed the changed effected with the business owner and project team.
• Provided required problem and status and time reporting. Updated with the project manager until completion project.
• Utilized corporation developed Rational Unified Process (RUP). Used Requisite Pro and Microsoft Office software to perform required job functions.

Environment: Rational Suite (Rose, Requisite Pro), SQL, RUP, Asp.Net,MS Excel, Windows NT//XP/2000, UML, UNIX, MOSS

Confidential, Bangkok, Thailand June 2005 - Jan 2009
Business Analyst
Krungsriayudhya Card Co., Ltd. offers credit card and personal loan services. The company was founded in 2001 and is based in Bangkok, Thailand. Krungsriayudhya Card Co., Ltd. operates as a subsidiary of GE Capital (Thailand) Limited AND Bank of Ayudhya Public Company Ltd. My responsibility here was working in the project team to create the online credit cards web application where customers can access to their account for check the balance, upgrade their credit cards, redeem rewards, select products from e-Catalogue and pay bill.

Responsibilities:

• Defined the scope of the project and investigated system to track activities of client accounts to understanding the portfolio investments.
• Gathered business requirements and functional requirements to create customized online portal which link to In-house system that track all customer activities.
• Developed requirement reports for day-to-day retail banking needs for opening credit cards, online banking.
• Involved in project team to implement SDLC and created Business Requirement Document using MS Visio, MS Word.
• Worked with the cross functional team to creating test plans, UML diagrams, flowcharts, and screen mock-ups and reviews systems requirements specifications.
• Interacted with database team to managed and maintained database center and retrieved important reports.
• Gathered estimate timelines from each process and discussed with client and Software project manager.
• Provide required problem and status and time reporting.

Environment: Java, Windows, MS Visio, MS Office Suite, MS Access, HTML, MS PowerPoint, Photoshop.