OBJECTIVE:

Self-motivated, team player with over 7 years of experience in all phases of SDLC looking to work with business clients and development teams across geographies to help bridge the requirements, understand complex business processes and deliver results within aggressive time lines using business analyst and quality analyst skills.

COMPUTER SKILLS:

Languages: C, C++, VB, JAVA, .NET
Business Modeling Tools: UML, MSPS, Remedy, JIRA,
Change Management Tools: Remedy, Rational Clear Case, Clear Quest (CQ), JIRA, Mercury Quality Center (MQC)
Testing Tools: QTP, Quality Center, Test Director, Test Track, iMacros, Selenium
Data Analysis: Spotfire
Other: HTML, VBScript, JavaScript, HTTP(S), SQL Server, Oracle, Linux OS, Utility MS Office, VMware, Web services: SOAP, WSL

EXPERIENCE:

Confidential Inc Quality Assurance Analyst Feb 2012 - Present

• Responsible in documenting detailed product Test plan.
• Responsible in maintaining Test environment, which involves data load, install product builds.
• Worked closely with Client on-site Product manager to understand client requirements.
• Worked directly with on site and off shore Product developers and Client Quality Assurance team.
• Responsible in Data load using ETL process.
• Performed Functional testing, Penetration testing, Non-Functional testing, System integration testing (SIT), Build Verification testing, Regression testing and Back end testing.
• Involved in Data warehouse testing.
• Used Wiki for maintaining Use cases and Test Plan documents.
• Used TestTrack tool for documenting Test cases.
• Used JIRA to document defects and Release tickets.
• Used Assembla for defect tracking and user stories with off shore team.
• Used iMacros tool for Automation testing, performed functional testing in multiple browsers.
• Used SQL server 2008 for back end testing, installing builds, data load and for checking server error messages.
• Responsible in documenting Release document (release product to clients)
• Worked directly with Product support team.
• Have extensively working knowledge in working in VMware environment. Maintain test environments snapshots and builds.

Confidential, New York, NY Sep 2011 - Jan 2012
Remedy Business Analyst

• Responsible for rolling out Remedy at different HHC locations in a phased manner
• Responsible for deploying Remedy Change Management, Asset Management & Contract Management modules
• Responsible for gathering information and documenting current processes by interviewing stakeholders
• Documented Business Requirements and reviewed with Stakeholders.
• Worked with Technical leads and performed GAP analysis.
• Created System requirements and User requirements documents.
• Responsible in documenting deployment document.
• Responsible in updating Project status using MS Project.

ConfidentialBoston, MA May 2011 - Sep 2011
Quality Assurance Analyst

• Responsible in updating requirements, Process flow diagrams as per the requirements changes.
• Participated in the Requirement review meetings.
• Created Test Plan and Test cases and reviewed with Stakeholders (Sponsors, Technical lead and PMs).
• Created Functional, Security and User acceptance test cases in Test Director.
• Experience in creating automation scripts using Selenium tool.
• Used TOAD for data validation.
• Used Test director for creating Functional and Security test cases

Confidential, WA and Boston, MA June 2008 – May 2011
Senior QA Lead and Business Analyst

• Worked on Business applications and Informatics IT applications as Quality Assurance specialist.
• Worked in Merck Knowledge Net project as Business Analyst, responsible in collecting requirements from various Merck Franchises.
• Worked directly with Merck Internal and External Stakeholders for gathering and documenting requirements.
• Maintained communication plan, requirement traceability and change control request.
• Responsible in creating Functional specification document, Use cases, Test Plan, Test cases, Test scripts.
• Experience in maintain test results and communicated with Technical and Project Manager.
• Used Microsoft Project for maintain QA schedule and resource management.
• Performed Functional, Regression, Unit, System, System Integration, Performance, User acceptance, Back end and Build release testing for .NET and Java based web applications.
• Participate in product management documentation and implementation in compliance with the software development lifecycle.
• Used Defect tracking tools like JIIRA and Test Director.
• Used testing tools like HP Quality Center and QTP for testing.
• Used requirement and bug tracking tools like JIIRA and Blueprint
• Used SQL server and Oracle for data validation and for back end testing.
• For Data management and communication, used MS Office products like Word, Excel, MS Visio, One note and PowerPoint.
• Used Spotfire for Data analysis.
• Used XML and FTP for file transfer from Merck system to Merck-vendor system and Vice-versa.
• Experience in training users, created training documents.

Confidential, Seattle, WA June 2007 – June 2008
Sr. QA Analyst

• Worked on Patient insurance and Patient admission, JAVA based web application.
• Reviewed business requirements and maintained business analysis communication document.
• Documented functional requirements, quality assurance plans, and user stories.
• Worked in “Is-As” and “To-Be” system flow, and designed QA documents.
• Responsible in integration testing, integrating Mainframe and Web application (JAVA).
• Used UNIX commands for running timely reports, for viewing reports, and for submitting/ editing patient information from backend.
• Used SOAP web service for sending patient files in XML format.
• Involved in data flow diagram creation with the DBA and technical team members.
• Experience in working with HL7 message
• Used XML and XSD for transfer patient data and for validating patient information.
• Performed Functional, Regression, Integration (multiple systems internal and external) and back end testing.
• Used HP testing tools Quality Center and QTP for Manual and Automation testing.
• Experience in tracking defects, requirements and test cases using Quality center.
• Executed UNIX statements for transferring patient data.

Confidential Bothell, WA Oct. 2006 – June 2007
QA Analyst

• Designed use cases and prototypes for an internal software web based C# /.NET application.
• Documented initial requirements and maintained the requirements matrix.
• Participated in the customer survey/questionnaire analysis and documentation.
• Created High level use cases from system requirements.
• Designed and maintained the quality assurance plan (Test Plan, Test Matrix, Testing updates).
• Used QTP for regression testing.
• Used Test director and Quality Center for Functional and System testing.
• Worked with off-shore development team, update the testing and defect reports during SCRUM meeting.
• Used Rational Clear Quest tool for defect and change request tickets.
• Strong knowledge in SQL, used for data validation.

Confidential Chennai, India July 2003 – June 2004
Software tester Engineer / QA

• Created use cases and initial wireframes for a real estate mainframe application.
• Reviewed use case diagrams with business analysts and technical team.
• Created QA plan and collected user feedback.
• Experience in testing different real estate systems, also responsible in system integration testing.
• Tested application using an iterative methodology within short release cycles.
• Used IBM testing tools.
• Experience in using TOAD for backend testing.

EDUCATION:

Bachelor of Engineering in Instrumentation and Control Engineering,
Diploma in Computer Science – NIIT (India), March 2003
Continuing education: Certification in Applied Business Analysis
Education Center, 2010; Basics of Project Management