TECHNICAL SUMMARY

• Strong management and good communication skills with business partners, clients and management
• Experience in global HR outsourcing services in-house and offshore development and UAT testing
• Experience in defining a process, identifying best practice solutions, and risk mitigation assessments
• Strong understanding of SDLC for new implementation, conversion and system improvement
• Understanding of best practice methodologies that ensure solid design and scalable processes
• Ability to manage multiple projects simultaneously and update status reports to project management
• Strong in diagnostics, testing, documentation, problem solving skills and client facing presentation

TECHNICAL TOOLS

Development Tools: SAP HCM/HR, Business Objects XI (Crystal), Cognos 8 BI, Oracle, Ms-SQL, HTML, XML, Toad, and HP Quality Center.

Professional Experience

Confidential, 3/ 2012 - Present
Business Analyst/ Project Manager (Consultant to CONTEC LLC)

• Managed the project of unifying two legacy systems and ensuring seamless functional system transition
• Managing the project of implementing web based warehouse management system to replace legacy systems using VB.NET and MySQL database
• Meeting with stakeholders to collect current systems functions and understand the future business requirements and recommendations to design the new system infrastructure
• Developed the project scope proposal document for the new WMS system technical solution
• Produced business and functional requirements to improve existing systems and new implementation
• Acting as subject matter expert to identify system gaps and provide recommendations for improvements
• Built the detailed project plan with timeline for delivery and coordinate with offshore development and testing teams to ensure milestone deliverables and report progress to the client senior management
• Owns the responsibility of ensure delivering the solution to the customer by working closely with the development technical lead and the client's stakeholders
• Managed the resource allocation and coordinate the communications between all team members
• Emplaced development and change management control process for moving code to production server
• Worked with various teams as needed during project launches or in support of system enhancements

Confidential, 10/2009 - 11/2011
Intelligence Analyst/Business Analyst (DOD Contractor - Iraq)

• Currently holds an active "Secret" security clearance and qualified for Top Secret clearance
• Updated and maintained the SigActs Ms-SQL server database and use SQL queries to develop intelligence reports with Excel graphs imbedded in power point presentation for the US advisory team
• Conducted the data analysis study to identify security risks and suggested the course of actions
• Formed Key Leaders Engagement meetings to discuss the course of actions with Iraqi Security Force
• Collected the regional significant activity and provided a daily intelligence reports to leadership
• Built the High Value Insurgent Target packets for the Stability Transition Team and Iraqi courts
• Coordinated, conducted and documented joint interrogation sessions for high value insurgent targets

Confidential, 01/2004 - 09/2009
Sr. Business Analyst - Data conversion (J & J Implementation-SAP) June, 2008

• Gathered the business requirements and created the Data Mapping technical design documents
• Worked with the project stakeholders to refine business objectives that can best benefit the client
• Managed and reviewed the received legacy data files for validation before the data loading process
• Coordinated the data load process into the SAP system for several cycles to ensure successful load
• Conducted daily meetings with the client SMEs to clarify any correction needed of the data files
• Developed the test plan and scenarios then manually executed the testing using SQL queries
• Engaged with payroll UAT parallel testing team to resolve any technical data conversion issues

Sr. Business Analyst - Interfaces (DuPont Implementation-SAP) January, 2008

• Met with the business partners to define the business scope and design the requirement documents
• Performed gap analysis study and provided best practice technical solution and potential alternatives
• Identified the potential risk areas and developed the risk mitigation solution process with timeline
• Connected with development team to ensure meeting the business requirement and milestone date
• Participated in the automated testing and developing the SQL statements for the UAT test team
• Leveraged the resources for developing the technical documentation for some offshore development
• Worked with project leadership for aligning the deliverables dead lines according to the project plan
• Communicated the development status with leadership to ensure delivering according to project plan

Offshore Development Manager (DuPont Implementation-SAP) August, 2007

• Developed new offshore development methodology then designed the business requirement template
• Coordinated with core development to identify reusable modules for offshore development tasks
• Posted modules for bedding then selected best bid based on performance quality and delivery date
• Monitored completed offshore deliverables and updated the workflow in the assignment database
• Conducted walkthrough meetings with offshore vendors to clarify requirements and defect fixes
• Executed unit test scenarios to ensure completed development meeting the expected performance
• Conducted walkthrough meetings with offshore vendors to clarify requirements and defect fixes
• Communicated and produced the development status reports for project leadership and stakeholders

BI Reporting Development Manager (Corporate reporting-BO XI & Cognos 8) April, 2006

• Managed the report development team to support 23 Employee Care clients for operational reports
• Participated in developing the BI reports and dashboards for the Boston Scientific implementation
• Participated in the data modeling to ensure the data relation can support the technical requirements
• Developed views and store procedures to enhance enterprise reports using SQL query statements
• Developed new process and change control workflow for report enhancement and new development
• Designed a SharePoint management tool for tracking development and library the requirements
• Upgraded to Business Object XI and installed a backup server to run and host the automated reports

Business Analyst/QA (Confidential, project-SAP) August, 2005

• Developed the functional specifications and tested AT & T 2005 open enrolment system enhancement
• Developed an automated validation process for health providers for billing and benefits coverage
• Coordinated in designing the functional requirements and test scenarios for QA and UAT testing

Business Analyst/QA Confidential, January, 2005

• Developed the business and functional requirement documentation for benefits and payroll solutions
• Participated with leadership to define the requirements and testing stakeholders and milestones
• Developed the test plan and identified the test scenarios with negative and positive options test data
• Conducted code review sessions to clarify the requirements as well as identifying the test data
• Executed the UAT test scenarios and documented/communicated the defects with development team
• Participated in weekly status meetings to forecast the progress to project leaders and stakeholders

Quality Assurance Analyst Confidential, January, 2004

• Assigned the ownership of the reports task for the State of Florida project including reports design, data mapping, documenting requirement, and testing as well as reporting the status of completion to project leadership and stakeholders.
• Developed the SQL query statements to be used in QA and UAT manual and automated testing
• Coordinated in the data warehouse design and identifying the data integration in relational database
• Implemented a requirements library database to archive the requirement documentation with updates

• Consultant for city agencies to identify the current operating procedures and clarify the business need
• Provide education to application users and help them prioritize their objectives and follow the standard procedure to effective IT Solution and applications design management
• Perform in-depth systems testing analyses and benchmark to provide recommendations to customers
• Develop test scenarios and participate in the Change Control code movement throughout the project
• Prepare proposals to demonstrate the need for system improvements or a complete interface design and screen mocks of a new complete system for user sign-off approval
• Coordinate with developers to review and provide feedback on application prototypes, design, and research and clarifies process and workflow questions
• Collaborate with developers to ensure that functional test requirements are reviewed, addressed, and operational in all application programs before final release into the production environment
• Oversee installations of HW/SW to evaluate the product suitability and compatibility

• Responsible for designing Oracle enterprise reporting system, to provide the corporate management with the highest standard POS retailing planning tools, as well as different levels of inventory reports
• Involvement in implementing a store portal information system that would provide store managers with flash sales reports from other stores and share communications with 450 stores
• Developed and maintained the project plans including documenting development resources and monitoring assigned tasks and the designated time for each stage of the development
• Provided complete resources and budget plan and maintained it for bi-weekly management meetings
• Worked closely with the developing team to clarify and solve open issues during development cycle
• Managed and directed the test plans, reviewed results documentation against the expected results
• Participated in the testing overview, debugging and implementation process of the new system
• Communicate with end-users to translate business requirements to technical specifications

• Collected users and business group requirements and assimilated it to technical business solutions
• Conducted the QA and testing analysis to ensure the satisfactory results of the business requirements
• Supervised the development processing streamline and maintained direct contact with user channels
• Responsible for overall design, programming, testing and implementation of assigned application
• Provided change control assistance to move tested modules from testing to production environments
• Developed technical and functional specification for system enhancements and new developments
• Handled trouble-shooting program error for second level production support using VB de-bugger
• Wrote and executed special utilities to solve field data and programming issues remotely
• Performed Integration and Unit Tests on new functionality for existing and new applications
• Provided functional integration test specification and coordinated UAT (User Acceptance Testing)
• Investigated alternative coding methods to execute successful transformation during analysis
• Provided Production Support for 189 branches nationwide for new functionality implementation
• Supervised, tested, and documented the entire conversion process from legacy to the new system
• Prepared and assembled the proper change control documentations for each quarterly release
• Participated actively on the "on-call" rotation to provide technical support to loan officers

Education and Technical training

Adaptive Analytic
Adaptive Warehouse
Query Studio
Report Studio

Advanced Computer Training - Web Technology Structure Development and Custom Database Management
The Chubb Institute - Client/Server and Data Warehousing

Computer programming and software development BS degree in Accounting & Business Administrations

Major in international trades

References available upon request