Summary

A Sun Microsystems and Oracle certified Business Analyst and Project Manager with a proven track record in software design, development, testing, and maintenance. Extensive experience in leading design, development, and maintenance of database and web enterprise applications. Successfully managed to completion multiple projects, and facilitated JAD sessions with team members, management, and clients. Strengths include:

• Requirements Gathering
• Business Analysis
• Project Management
• Data Analysis
• Marketing Analysis
• Databases
• Sarbanes-Oxley
• ETL

Confidential, Dallas, Texas Jun. 2007 - Aug. 2009

Business Analyst/Project Manager
Managed and improved business processes based on the established guidelines. Worked closely with marketing, advertising and operations management to generate and improve business procedures and to increase ROI. Eliminated bottleneck business process issues, worked with vendors, customers, and management on problem resolutions.

• Led marketing and advertising data analysis initiatives to evaluate the effectiveness of marketing campaigns and scheduled operational procedures based on evaluations and requirements, resulting in a triple increase of sales.
• Integrated Commercial off-the-shelf hardware and software frameworks into the existing infrastructure to improve customer service productivity.
• Designed and created templates for daily reporting functionality based on user requirements, resulting in an improvement of business processes with a decrease in reporting errors and an increase in profitability.
• Budgeted finances based on financial data analysis and business process requirements, resulting in the cutting of expenses and an increase in sales and profits.
• Directed vendor relationships and reviewed compliance standards in regards to vendor management and performance results.

Confidential, Richardson, Texas Oct. 2005 - Jun. 2007

Software Developer
Developed, tested and integrated enterprise level software utilizing agile development methodology.

• Proposed, designed, developed and integrated reporting functionality on the Java platform based on the customer specifications and requirements.
• Developed, tested, and deployed a large-scale web application intended to assist managers in the call center environment utilizing the latest technologies available in the Java Eclipse environment.
• Built and executed unit test cases for the completed application and used project management tools to track the development progress.
• Resolved software problems and implemented multi-language functionality based on the customer requirements.
• Released software packages to customers, collected feedback, and consulted on problem solving as needed.

Confidential, Flower Mound, Texas Feb. 2003 - Sep. 2005

Database Management Manager/Project Manager
Installed, developed, and maintained Oracle databases and generated reports to support operations of the Southwest Division of Time Warner Cable. Managed the design, development, testing, and maintenance of database and web based applications, including staff management, budgeting, planning, troubleshooting, applications launch, maintenance, and upgrades.

• Completed technical documentation, guidelines for applications development, outlining requirements, testing specifications, and user manuals.
• Performed analysis of the cost and resources needed to develop applications and complete projects; developed project charter and scope; and tracked development progress.
• Managed consumer online payment application development efforts across company-wide Division systems in multiple regional areas.
• Worked closely with internal users, Division-wide, to develop ideas and approaches for improving systems and developing new Intranet applications, as well as managed on-going support and maintenance of existing applications.
• Established regulatory compliance (Sarbanes-Oxley) and insured that employees complied with established standards and with software rollout processes.

Confidential, Dallas, Texas Jun. 1996 - Sep. 2002

Systems Engineer
Designed, developed, and tested software applications on multiple platforms.

• Led the architectural team in designing new product features, resulting in the minimization of integration problems.
• Saved company approximately $100k by designing and developing a software product feature significantly ahead of schedule.
• Diagnosed software development problem on the customer site during a critical system field trial installation procedure, resulting in a major contract worth approximately $5M.
• Wrote and executed unit and system test cases and presented periodic progress reports to the management.

Education

MBA
B.S. in Computer Science

Certifications:

• Certified Visibroker (Multi-Threaded Programming for Distributed Applications)
• Certified in Fagan Defect-Free Process (Productivity Improvement Process Through Defect-Free Design, Development and Testing)
• Certified in Interleaf, QuickSilver (Tool to Built, Integrate and Manage Technical Documentation)
• Certified Project Manager eligible

Technical Skills

Languages: Java,XML, HTML, JavaScript, C / C++, ASP,JSP, Visual Basic, SQL
OS: Windows, Linux, Unix
Software Tools: Visio, Office Tools, MS Project
Tools: CVS, ClearCase, Visual Studio
Databases: MS SQL, Oracle, Access