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Senior Business Analyst Resume

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OBJECTIVE
To take on a challenging role in business operations as a Business Analyst providing an efficient and effective solutions that will help the organization to achieve the best solutions and increase its productivity in the market.

SUMMARY

  • Over 8 years’ experience including 5 years of experience in the financial and banking domain, e-commerce, mortgage, insurance and healthcare
  • Expertise in system design and development required for business process
  • Excellent practical knowledge that can be applied in a dynamic corporative business environment
  • Excellent communication, written and technical skills
  • Over 5 years of experience in implementing Waterfall, Agile, Scrum and Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP)
  • Over 5 years of experience in gathering business requirements, defining business process flow, business process modeling and analysis
  • Experienced in conductingJoint Application Development (JAD)sessions,project meetings, reviews, walkthroughs, and customer interviews
  • Skilled in gap analysis using AS-IS and TO-BE business processes, SWOT analysis and cost/benefit analysis
  • Proficient at coordinatingvarioustechnical and managerial teamsto develop process and verifying adherence using theRequirements Traceability Matrix(RTM)
  • Expertise in writing BusinessRequirements Document (BRD), Functional Specification Document (FSD), Non-Functional Specification Document, System Design Specification, Use Cases, screen mockups, and training manuals
  • Structured business requirements and functional specification documents utilizing MS Visio and Enterprise Architect to develop test cases and screen mocks
  • Experienced in SQL queries to extract data from various databases for data analysis and generating reports per the formal specified Subject Matter Experts (SME’s)
  • Experience in conductingUser Acceptance Testing (UAT) verifying performance, reliability and fault tolerance issues

TECHNICAL EXPERTISE

  • MS Office Suite • MS Visio • SQL Server
  • HTML • MS Project 2007 • Visual Studio 2008.Net
  • Enterprise Architect • Visual Basic • Rational Rose
  • Unified Modeling Language (UML) • Agile Method • Waterfall Method
  • Rational Unified Process (RUP) • Rapid App Development (RAD) • Scrum Method
  • People Soft • QuickBooks • Quicken

OPERATING SYSTEM EXPERTISE

  • MS Windows 2000 • MS Windows XP • MS Windows Vista • Windows 7 • UNIX

PROFESSIONAL EXPERIENCE
Confidential,New York, NY (Feb 2010 – Till Date)
Senior Business Analyst
Confidential,is one of the world’s top investment banks, offering its clients everything from stock portfolio management to credit services. They serve as the preeminent financial advisors to companies, governments and investors from around the world. I was a part of the research and development team of a Rules-based solution for a Mutual Funds Transfer Agency System Renovation project.

Responsibilities:

  • Wrote business requirements which involved market risk analysis and risk management like continuous time finance & asset pricing, derivatives, structured products, Documentation, value at risk, risk & return optimization
  • Collected data from end-users to create Use-Cases and Requirements documents to organize the business needs
  • Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application
  • Presented findings of financing decision for all stages of development utilizing Decision Trees and other financial analysis tools
  • Interacted regularly with the development team, database designer and the higher management to meet the deadlines of project milestones
  • Carried out the Agile Sprint Cycle of the project and performing Agile installation & configurations
  • Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same
  • Created and maintained the Requirements Traceability Matrix (RTM)
  • Ensured Use-Cases were consistent and covered all aspects of the Requirements document
  • Maintained documents and the effect of proposed changes on the project schedule and costs
  • Worked directly with software engineers to ensure clear communications on requirements and defect reports
  • Designed and developed scenarios based on business requirements
  • Followed the RUP methodology for the entire SDLC

Confidential,McLean, VA (Mar 2009 – Jan 2010) Business Systems Analyst

Confidential,is one of the nation’s largest mortgage companies. Freddie Mac’s goal is to boost the housing market by purchasing mortgages from banks, freeing up financial institutions to hand out other home loans.My role was to examine, assess and document business procedures of operating & administrative unit. I related these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives.

Responsibilities:

  • Assessed business operations and processes of assigned business unit to understand procedures, information flows, handoffs, decisions and communications pathways
  • Operated under limited supervision, managed and monitored loan and MBS pool transactions, including overseeing customer (lenders, servicers, and internal partners) performance, to ensure data accuracy, adhere to guidelines and mitigation of operational and financial risk
  • Created Functional Requirement Specifications (FRS) and User Requirement Specification (URS) as per the business requirements
  • Implemented SCRUM methodology and conducted meetings to measure productivity among team members
  • Reviewed technology interfaces and outputs of the organizations financial and operational processes to ensure compliance and best practices
  • Participated in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work units
  • Developed queries, analyses, or reports from applications for operations or management staff of assigned business units
  • Conducted research analyses, problem-solving and reporting
  • Developed materials for presentation to the Audit Committee

Confidential,Dallas, TX (May 2007 – Dec 2008) Business Systems Analyst
Confidential,is one of the largest non-profit health care delivery system in the United States. The Texas Health is continuously improving the quality of service through education, research, competent and innovative personnel, effective leadership and responsible stewardship of resources. The project aimed at providing enhancement of an internal Work Flow Management system to automate business processes based on preset business rules and conditions. The system was primarily aimed at handling insurance processes. Project encompassed online directory of local health care, insurance providers and involved in backend testing of reports with the operational data store in database.
Responsibilities:

  • Developed strategic plan documents and project management policies.
  • Conducted polls and questionnaires to highlight the disadvantages of already existing manual system of operation.
  • Processed insurance claims through the Preferred Provider Organization (PPO).
  • Developed standardized FACET testing, involved in implementation and QA process.
  • Worked on FACETS Claims Adjudication, Claims Pre-pricing and Claims Logging.
  • Trained internal users and their partner’s management or employees in the new web based applications.
  • Conducted JAD sessions to gather project requirements and help synchronize the different stakeholders on their objectives in order to provide the developers a clear-cut picture of the project
  • Involved in interviewing Subject Matter experts (SMEs) and carefully recording the requirements in a Business Requirements Document (BRD) for the e-portfolio system integration
  • Performed gap analysis between the “As-Is” model of the legacy system and the “To-Be” model to identify the gaps, logged issues relating to the identified gaps and worked with the SME to get clarifications
  • Created RTM (Requirements traceability matrix) mapping Requirements to Design Artifacts to UAT Cases
  • Developed functional and system design specifications as per client application requirements

Confidential,Pittsburgh, PA (Feb 2006 – Apr 2007)
Business Analyst

Confidential,is a global financial services company headquartered in Pittsburgh, Pennsylvania. Mellon provides abroad range of financial products and services such as investment management, foreign exchange, securities lending, performance analytics and banking services. My role was to work on extending the existing VAR system to include the Emerging Markets Portfolio by analyzing the existing system along with the risk specifics. I acted as a liaison between the business users and the technical team to translate business requirements.
Responsibilities:

  • Defined the scope of the project, gathered business requirements along with documenting, planning and coordinating its implementation
  • Developed test plans, test cases and test scripts based on the functional specifications
  • Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models
  • Created process flows and use case diagrams using Microsoft Visio
  • Performed SQL queries to filter data within Oracle databases
  • Deployed and supported multiple modules of SAP in CRM, GTS and ECC
  • Coordinated and developed QA activities with team members to support the methodology
  • Performed User Acceptance Testing (UAT) sessions, Creating Test scripts, Test plans and supervising the development of User Manuals for customers

Confidential,Mobile, AL (Nov 2004 – Jan 2006)
Financial Analyst
Responsibilities:

  • Assisted in preparing quarterly sales and payroll tax returns
  • Involved in tax preparation and tax planning process
  • Extensive utilization of People Soft and Quick Books for generating financial statements, tracking accounts payable and receivable, developing and forecasting budgets
  • Understood and implemented strategies for minimizing tax liability for clients
  • Involved in planning financial statement audits for individual and partnership clients
  • Created strategies for acquiring and retaining high net-worth clients
  • Assisted in preparing payroll, audit representations and setting up incorporations for clients
  • Worked closely with partners to attend seminars for prospective clients

EDUCATION
Bachelor of Business Administration, Accounting,
Masters of Business Administration, Finance,

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