Qualifications / Skills

• Process Excellence Green Belt certified experienced Analyst proficient in Six Sigma and Lean
• Thorough understanding of Project Management principles, Business Processes and Process Flows
• Experienced in gathering requirements, programming, testing, implementing software tools
• Proficient in all phases of Software Development Life Cycle (SDLC)
• Applying creativity, problem-solving, data collection, logical and analytical skills to achieve business results
• Ability to lead a project as part of a larger team or work independently
• Adept at presentations using statistical analysis which help formulate business decisions
• Experienced in creating Test Cases, Test Plan, and Test Data
• Excellent interpersonal skills and an aptitude for competence planning, coaching/mentoring, resource allocation and monitoring outcomes of cross-functional projects
• Proven ability to draft, edit and finalize effectively crafted project reports and technical documentation
• Exceptional time-management, organizational as well as written and verbal communication skills
• Passion for knowledge and new tools as well as applying industry best-practices

Languages: C/C++, Java (Eclipse)
Databases: Oracle, MS SQL Server, Access, RDBMS concepts
Query Tools: SQL, PL/SQL, TOAD
Reporting/BI: Business Objects, Cognos 8, Crystal Reports
Data Warehouse: SAP/BW, Documentum
Methodologies: Data Modeling Logical/Physical, Star/Snowflake Schema, FACT & Dimension Tables, ETL, OLAP, SDLC, Agile, UML, RUP
Operating Systems: Windows 98/00/NT/XP/Vista, Unix/Linux (RedHat, Ubuntu), Mac (Snow Leopard)
Web Tools: HTML (FrontPage), Java Script, XML, VBScript, ASP, CSS Style sheets, ActiveX
Others: Word, Excel (Pivot Tables), PowerPoint, Visio, Project, Matlab, LabView, Lotus Notes
Network technologies:LAN, WAN, VPN, TCP/IP, UDP, VoIP, RIP, SIP, EIGRP, ATM, BGP, OSPF, IGMP, MPLS

Areas of Strength

Business Analysis, Statistical Analysis, Software Development, Project Management, Consulting, Marketing, Sales Engineering, Business Development, Business Intelligence

Projects / Achievements

• Technology leadership and revenue generation through e-Services

Gathering requirements and technical specifications along with supporting the Business Case for the e-Services project that will lead to revenue generation around $2.5 MM/year

• Process Excellence Green Belt Certification for project on e-ConnectivityÒ

Data collection and implementation of processes for the Remote Monitoring Centers for e-Connecting machines through documentation and training leading to annual savings of $26,000/year

• Dashboard, e-Health Check and BackOffice Applications

Gathering requirements, analyzing, prioritizing, implementing and testing applications with Agile and Waterfall models to improve reliability and provide call centers, field engineers and technical personnel with relevant data

• Assembling the cuvette incubator in-house

Cross-functional project aimed at reducing parts cost by assembling the cuvette incubator in-house. Involved data gathering, analysis, documentation, timely co-ordination & seamless implementation for savings of $120,000/year

• Parts Cube

Driven by strategic imperatives and also to control rising parts cost, worked on a unique way of analyzing parts data and assembled new reports to organize and present data in a graphical, intuitive OLAP cube format

• Feedback control system for the piano keyboard

Completed Master’s thesis using LabView software on replicating the tactile sensation experienced by a pianist on an acoustic piano, to a digital piano employing feedback mechanism using a sensor and actuator

Professional Experience

Confidential, Rochester, NY

• Developing, testing web-based software applications and e-Services ($2.5MM revenue generation/year) by gathering requirements and implementing changes
• Preparing business and functional requirement documents
• Employing business process mapping/reengineering
• Eliciting requirements through JAD sessions, interviews, document analysis, surveys, workflow analysis
• Acting as a subject matter expert (SME) between business users and IT programmers
• Validating/Identifying data sources for business cases, reporting and dashboards
• Creating Business Intelligence reports from databases
• Using statistical analysis in developing proactive alerts for system failure
• Managing project plans and documenting change control
• Direct interaction with customers, marketing of e-Connectivity technology at sales and customer events
• Planning, realizing new metrics and processes for in Europe and America
• Working on reliability projects with cross-functional teams (IT, Quality Assurance, Marketing, Training, Sales, Publications, Product Lifecycle, Parts and Supply Chain) to establish improvements in products
• Implementing training enhancements, service parts planning, service publications, information systems and delivering technical support for field engineers

Confidential, Mumbai, India
Intern - Diagnostic & Research Cell

• Assisting with Project Management and writing technical reports from statistical analysis
• Programming in C/C++ for Windows Server editions and Linux backgrounds
• Organizing periodic meetings with process owners to communicate project status and ensure timely delivery
• Worked with routers, servers and Operating Systems to resolve hardware and software compatibility issues

Confidential, Mumbai, India
Intern - Electronics Overhaul Division

• Involved with aircraft electronics including Rescue Beacon, RF transceivers, audio systems and Black Box
• Using Business Intelligence, data mining, OLAP to support business cases for reliability projects
• Assisting Supply Chain and Parts groups with inventory reduction
• Performing market research to gain competitive advantage

Education

M.S. in Electrical & Computer Engineering