PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, WI 2006 to Present
Senior Data Mining Analyst (April 2008)
Senior Marketing Analyst (Marketing Department – Jan 2006)
Use SAS/SPSS Clementine to access and modify databases to acquire information for completion of marketing and data mining projects. Selects prospects for direct marketing projects, including mailing and calling lists. Prepares written reports describing the results of the program and makes suggestions for future programs. Tracks the results of database marketing programs and gathers information for post-program analysis. Creates statistical models that describe the characteristics of respondents to the marketing program. Develops and presents program proposals to management which take advantage of database marketing opportunities.

Confidential, Milwaukee, WI 2001 to 2005

Produce monthly Roll-Through reports for projected sales and inventory of Confidential and Buell at the family level for N. A. and Canada. Routine and ad hoc reporting utilizing internal and external US motorcycle data. Complete monthly trigger reports of worldwide motorcycle numbers for Finance. Produce monthly sales reports for Australia and Japan. Ad hoc reporting of sales, inventory and wholesale shipments. Complete daily reporting for US sales. Prepare monthly US economic reports for executive staff. Develop forecasting models using structural econometric models (Instrumental variable and 2-Stage Least Squares), ARIMA models and Vector Autoregression models. Test and document all phases of the development. 
Acts as lead CRM analyst of Confidential consumers through web site, survey and registration data. Leads technical discussion on future developments of CRM at Confidential. Works with world disposable income data for future customer segmentation projects. Develops sampling, analysis, and segmentation models for all major survey data. Analyzes annual, monthly and 18-month survey data for quality control measures. Oversees reporting of trend data off the Confidential web site and recommends changes as per analysis. Serves as a statistical consultant to various areas of the company in regards to proper sampling techniques, data collection and analysis.

Confidential., Milwaukee, WI 2000 to 2001
Data Analyst, Part-Time

FORTIS, INC., Milwaukee, WI 1997 to 2000
Statistical Analyst, Fortis Long Term Care(Confidential) 
Develop forecasting models for Long Term Care Insurance using internal and external data. Use random sampling techniques to sample the population of subscribers for modeling work. Work with the Long Term Care Actuarial Dept. to develop a Data Warehouse for storing financial and demographic information. Serve as a consultant to internal areas of the company in regards to statistical techniques and sampling methods. Prepare written reports and oral presentations for upper management as requested.

Medical Data Analyst, Fortis Health (Confidential) 1997 to 1998 
Works closely with the Manager of Data Analysis and the Medical Director to identify areas of opportunities for medical studies. Responsible for conducting data analyses for medical management studies and designing or acquiring databases for these studies. Manages ongoing design and implementation of corporate medical studies and medical surveys for various assigned business areas. Serves as trainer in the Data Analysis/Clinical Review area in regards to new software and its processes and procedures. Provides business and analytical expertise as needed on assigned projects with respect to Utilization Review.

GOLDEN BOOKS PUBLISHING, Racine, WI 1996 to 1997
Senior Technical Forecast Analyst (Confidential)
Manages ongoing design and implementation of corporate sales forecasting processes. Serves as supervisor and trainer in the forecasting area with regards to forecast software and its processes and procedures. Manages forecasting in assigned business areas. Utilizes point of sale data and National Accounts listings to project future forecasts.

BLUE CROSS & BLUE SHIELD UNITED, Milwaukee, WI 1984 to 1996
Decision Support Specialist, Confidential (Sub.) 
Provides professional analytical support to assist Bureau of Health Care Financing in the projection of nursing home costs, utilization and payments. Maintains and periodically updates the nursing home database and computerized reimbursement model application. Performs special analyses and studies to annually update the reimbursement formula and ensure the accuracy of Medicaid payments to nursing homes. Provides confidential ad hoc analytical support for the Wisconsin Department of Justice Medicaid Fraud Control Unit. Analyzes and reports health care utilization and expenditure patterns and trends utilizing health care claims data. Performs comparative analyses and clinical and financial profiling of Medicaid health care providers.

Senior Statistician, Confidential 1994 to 1995
Confidential (Promoted to Decision Support Specialist position)
Develops, implements and revises a wide variety of studies to build and maintain appropriate informational databases. Determines and documents project goals, specification of utilization characteristics, design of sample methodologies, and validation of accuracy and integrity of the utilization methodology and data. Oversees and coordinates the preparation of various quantitative and qualitative analyses of Medical Review and Fraud and Abuse history data to include the identification of trends, the drawing of conclusions and the development of forecasts and/or recommendations and presents them to upper management. Keeps abreast of economic indicators. Coordinates with external vendors and internal systems departments in the development of data, evaluation of data analyzing capabilities and projections of future utilization of computer systems used in conducting medical utilization and fraud investigations research.

Provider Audit System Coordinator, Confidential 1993 to 1994

Associate Underwriter, Assistant Underwriter, Investigation Clerk 
EDUCATION
B.A., Economics, 
Master of Science of Applied Economics,