Career Profile

• Goal-oriented Professional with extensive experience in Project Management, Business Analysis, Software Development and Database administration across diverse industries.
• Self-starter who meets project deadlines and requirements while performing multiple tasks within fast-paced environments.
• Possess advanced strategic planning, analytical and problem-solving skills.
• Demonstrated knowledge and experience in various methodologies: Software Development Life cycle (SDLC), Agile/Scrum, Six Sigma, CMMI, and BABOK/PMBOK.

Professional Experience

Confidential, Phoenix, Arizona
Contract Project Manager/Business Analyst - Risk Information and Banking (RIB) (2008-2009)

• Responsible for the management and deployment of Web application projects on a .Net/SQL server platform and for Data warehousing projects on Business Intelligence platforms while leading cross-functional teams including Business stakeholders.
• Performed project management and business analysis tasks: created detail project plans and project charters, provided project status reporting, gathered and documented key business requirements, developed detailed process flows, and created PowerPoint presentations.
• Managed the project and performed business analysis tasks including data modeling for the creation of a BI Cube on a SAS/BI portal front end with MS SQL Server backend.
• Coordinated the migration of an application platform to a virtual server environment while leading cross-functional teams including Networking and Infrastructure.

Confidential, Atlanta, Georgia
Project Manager - Payment and Gift Card Solutions (2007-2008)

• Managed and deployed multiple medium to large scale projects while leading Java developers and Business Analysts through the Project Life Cycle process using SDLC methodology with exposure to Agile/Scrum Project management methodology.
• Defined project goals and milestones, created detailed Project plans, allocated and managed resources, tracked and resolved project issues, coordinated change control and user acceptance activities, and executed multi-server deployments.
• Performed business analysis functions: conducted JAD sessions, created detail business requirements, created Use cases/User stories, performed data analysis, and developed technical documentation using MS Word, PowerPoint, Visio and SharePoint.

Confidential, Virtual Home Office
Contract Project Manager/Business Analyst - Technology Infrastructure Group (2006-2007)

• Hired for product development of a Service Catalog consisting of an inventory of Technology-provided services, detailed product information and ordering instructions.
• Developed and managed projects through all phases of the Project lifecycle in accordance to the Project Management Office (PMO) standards and SDLC methodology.
• Responsible for project scope development, detailed project planning, budget management, project scheduling, risk assessment, issue tracking, and analyzing and gathering business requirements.
• Directed a team of Business Analysts and Developers by setting project goals, assigning tasks and monitoring progress.

Confidential, Phoenix, Arizona
Contract Business Analyst - Disaster Recovery and Credit Card (2003-2006)

• Responsible for the development and management of project deliverables: created statements of work, monitored project tasks, generated reports, and facilitated meetings with cross functional teams.
• Performed process analysis using Six Sigma, CMMI and ITIL for business processes by analyzing and documenting current state of the process and generating future state.
• Performed Business Analysis duties: developed detailed business and functional requirements, performed data modeling and analysis, queried databases using SQL, developed Project Scorecards, generated complex Excel spreadsheets, created detailed process flows, created PowerPoint presentations, and managed change control activities using Changeman software.

Confidential, Phoenix, Arizona
Contract Lead Software Developer - Energy Customer Billing (2000-2003)

• Provided technical analysis for various Customer Billing application projects while leading a team of Software Developers through the entire SDLC process.
• Developed COBOL programs, SQL queries, Excel spreadsheets and complex reports from business requirements.
• Coordinated and performed all testing activities which included the development and execution of Test Plans, Test Cases and End-to-End testing requirements.

Confidential, Phoenix, Arizona
Confidential, Marietta, Georgia
Confidential, Phoenix, Arizona
Contract Senior Software Developer - (1995-2000)

• Developed complex COBOL/DB2 software programs, SQL queries, and reports within various Mainframe and Client Server application systems.
• Performed extensive system analysis and reverse engineering of complex application systems in a Mainframe COBOL/DB2/IMS/CICS environment.
• Developed Software components and/or SQL queries to extract and load data from production to test environments. Performed extensive Unit tests, End-to-End tests and Stress/Volume tests.
• Deployed application components from tests environments to production environments.
• Provided production support for post deployment of software components.

Confidential, Coral Gables, Florida
Sr. Database Analyst - (1990-1995)

• Performed database management activities: designed data models, created databases, created physical database components, generated schemas and developed IDMS queries.
• Developed complex COBOL/IDMS software components and reports for the Financial Aid and Student Loan application systems.
• Created functional and technical documentation of database models, application systems and components, and Financial Aid processes.

Education

• Completed the Scrum Master Certification program for Agile Scrum Project management (2007)
• Completed Six Sigma Green Belt training (2004)
• Completed coursework towards a Bachelor of Business in Computer Info. Systems (1990-1995)