Business Analyst Resume

Career Summary

Business Analyst with more than 4.5 years of IT work experience primarily in healthcare.
Strong technical and business skills. Certifications from AHIP and Sun microsystems.
Strong problem solving and data analysis skills. Good at SQL.
Extensive experience interfacing with business stakeholders. Frequently appreciated for proposing and driving resolutions.
Good at identifying bottlenecks and increasing team productivity by changing operational workflows. Convinced client to outsource more work to Infosys by introducing innovative offshore processes.ÿ

Work Experience

Software Engineer (June 2005 - present)
Confidential

Business Analyst Confidential, Connecticut, USA. (Oct 2008 - present)

Bottom line responsibility of documenting all changes to a disability management system.
Analyze service requests and translate them to technical requirements.
Coordinate across multiple teams and ensure that quality processes are being followed by all teams.
Estimate, schedule, track and ensure timely completion of all service requests. All deliverables have been bug free and meet SLAs.
Onsite coordinator for offshore team of 6 people. Mentoring and reviewing the work of offshore team on daily basis to ensure quality of work in consistently better.
Introduced innovative processes to increase productivity of offshore team by 50% thereby convincing client to outsource more applications to Infosys.
Extensively documented business domain to train new team members.

Application Developer - Pune, India. (Dec 2006 - Oct 2008)

Bottom line responsibility of changes to a ratings and quotation multi-tier J2EE application for Aetna.
Actively contributed towards requirement analysis, high level and detailed design.
Extensively involved in implementation, testing and production support.
Extensively applied J2EE design patterns.
Extensively used rational tools for design, coding and versioning.

Test Engineer - Bangalore, India. (July 2005 - Dec 2006)

Lead and coordinate test activities with business/development teams. Responsible for 5 person team.
Strong skills in Unit, Functional, Integration, Regression and System testing.
Review business requirements and design specifications to identify gaps and ensure documented business requirements are clear, consistent and testable.
Create system test plan and test cases for the application\'s GUI and back-end, features/functionalities and services from source documents such as use cases.
Responsible for timely delivery of all technical deliverables including requirements traceability documents, functional readiness matrices, and test summary reports.
Reporting and tracking defects to closure. Assisting development team in replicating the defects.

Education

Bachelors in Computer Engineering

Technical Skills

Languages HTML, CSS, Javascript, Java, C++, C, VB
J2EE Technologies JSP/Servlets, Struts, Hibernate, Spring
Application Servers Tomcat, JBoss
Development Tool Eclipse, Rational Rose, Rational App Developer, ClearCase, ClearQuest, Visio
Data Sources Oracle, MS-Access, Excel, Sql Server, Toad

Certifications

Sun Certified Java Programmer 1.4.
Infosys J2EE Foundation Certification.
AHIP - Fundamentals of Health Insurance - Part A and B.

Awards

Infosys TNS Think Tank award for outstanding contribution in achieving quality through testing.

Work Authorization

Currently on H1B Visa. Would need H1B sponsorship to continue working.

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