We provide IT Staff Augmentation Services!

Senior Business Analyst Resume

3.00/5 (Submit Your Rating)

Westbrook, ME

Hire Now

Extensive experience as a client focused Business / Systems Analyst and project leader for software products in the area of Educational Technology, Veterinary Labs, and general Business Applications. Competencies include:

Product Management

Developed business strategy, product roadmap, and product requirements for Enterprise Reporting System used in State and District educational assessments.

Business Analysis

Sr. Business Analyst experience within Agile and Plan Driven (waterfall) development teams. Recently developed requirements for multiple enterprise software releases for IDEXX and Measured Progress.

Online Marketing

Converted $3K capital into suite of cosmetic products which generated revenues of $1.3M+ consistently over 3 years. Developed marketing planning and execution using traditional media, online marketing, and direct marketing.

Experience

Confidential, LLC Feb 2011 - Present
Business Consultant
Own and operate consulting company.

  • Worked with Cloud 9, LLC to create a 2-day requirements analysis training course covering both Waterfall and Agile development.
  • Provided thought leadership for the Cloud 9 new product development of a software which combines Linguistics Analysis and AI tools to improve upon requirements documentation.
  • Consultant for L.L.Bean in the launch of responsive E-commerce website (current).
Confidential Aug 2011 - April 2013
Senior Business Analyst / Product Manager
Contracted as a Senior Consultant in 2011 and converted to full-time Senior Business Analyst in April 2012. In September 2012 promoted to Product Manager for the company's client facing Reporting System.
  • Lead for a 23 member agile scrum team (Kanban).
  • Sr. Business Analyst responsible for State Enterprise Education Online assessment platform scalable to 30,000 concurrent student user transactions. System design is QTI 2.1 and APIP 1.0 Standard compliant and administers both Adaptive and Fixed form tests.
  • Developed business strategy, product roadmap, and product requirements for Reporting System in preparation for development.
Confidential, Westbrook, ME Nov 2009 - Dec 2010
Business Analyst
Created requirements for suite of veterinary software and instruments that generate $365M annually.
  • Responsible for translating business functionality and opportunities into software requirements for the central user facing dashboard interface for all IDEXX in-house veterinary equipment.
  • Led Requirements development for 8 VeterinaryAnalyzers.
  • Performed interviews, document analysis, reviews, user experience studies, site visits, business process modeling, personas, user centric design, task and work flow analysis.
  • Teamed with customers, customer support, sales/marketing, software R&D, and customer education groups to drive quality software development.

Confidential, Saco, ME April 2004 - Nov 2009
Sr. Project Manager
Led technology services and solutions firm with onshore/ and offshore teams of 35+ contracted employees with annual mid-six figures revenue. Delivered B2B solutions to leading companies in financial services, healthcare and life sciences, media and entertainment, manufacturing, and telecommunications.

  • Delivered Custom Business E-Commerce and corporate web development projects.
  • Managed in Waterfall / Agile environment with globally distributed teams.
  • Managed customer relationships for multiple corporate IT networks including SLA (Service Level Agreements) for Network support, Business Continuity, Disaster Recovery, and VOIP phone networks.
Confidential, Pine Point, ME April 2001 - May 2004
Product Development
Grew technology startup in cosmetic and beauty supply market. Developed offerings into suite of products that generated revenues of more than 1.3M consistently over 3 years.
  • Managed marketing communications planning and execution including advertising, online marketing, direct marketing, catalog marketing, trade shows and events.
  • Led globally distributed software development team to create Online Direct Marketing platform designed to process a high volume of transactions. Provided thought leadership, created user stories, storyboards, defined test cases and customer acceptance. Development team size 8, timeline 18 months to full deployment.

Confidential, Scarborough, ME April 1998 - May 2002
Owner
Purchased and operated retail convenience store.

  • Grew revenues year-over-year by 20%
  • Sold business for 200% over original purchase price, resulting in net profit in mid-six figures.

Education

  • BS, Medical Biology.

Project and Domain Expertise

  • Education Technology
  • Data Warehouse / Reporting
  • Online Direct Marketing
  • Strategic Planning
  • Medical Health & Veterinary Sciences
  • Disability Claim Systems

Software / Methodologies / Competencies

  • Object Oriented Design/Analysis
  • MS Office Suite
  • Business Analysis
  • Enterprise Architect (Sparx)
  • Waterfall SDLC
  • Archimate
  • Agile (Iterative development)
  • MS Visual Studio
  • BI Tools
  • SQL

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship