Summary:

• Over Five years of experience as Business Architect, which includes over 4 years as specific Pega BA.
• Experiences in using Pega BA tools like Application Profiler, Application Accelerator in Pega 6.1.
• Having Strong knowledge on Pega PRPC platform and Direct Capture of Objectives (DCO) in Pega 6.1
• Specialization in Systems Pega Rules Process Commander (PRPC) and SMART BPM SUITE.
• Acted as a liaison between the business and the technical team in the areas of Software Design and Development Life Cycle and Web based technologies.
• Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).
• Published various Detailed Design documents which includes solving complex Case Management.
• Experienced in developing Work Flow and Rule based Business Process Management using tools like Pega Rules Process Commander (PRPC).
• Solid foundation in GAP Analysis, Financial Statement Analysis, Cost Benefit analysis, Statistical analysis and effectively used Six Sigma Process for Business Improvements.
• Proven expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Document and Functional Requirement Document.
• Extensive domain expertise on Banking, Finance, Health Care, Pharmacy.
• Experienced in requirements gathering, software analysis and design, documentation and communication of business design on complex business requirements.
• Proficient in developing Analysis Model, Use Case Diagrams, Behavior Diagrams, Class Diagrams using MS Visio for business process.
• Experience in both the Agile and SCRUM Project Implementation Methodologies.
• Experienced in developing Work Flows and Rule based Business Process Management using Pega Rules Process Commander (PRPC), Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes.
• Experienced in creating Business Rule Engine (BRE), Business Process Management (BPM) documents for Pega Rules Process Commander (PRPC).
• Experience in designing and development of End to End Class structure, User Interface, Process Flows
• Management and Change management, Project management, Environment, Iteration Modeling.
• Experience in interacting with business users to identify information needs and initiating process changes, Requirements gathering, and strong in authoring Use case diagrams using UML and use case specification documents (USD).
• Experienced in creating System Requirements and Storyboards with in depth knowledge of Object Oriented (OO) analysis and design, Business Process Modeling and Data Modeling.
• Experience in working with the QA Testing Team, creating Test Plans and Test Cases.
• Proficient in Rational enterprise suite including Rational Rose, Rational requisite Pro, Rational Clear Quest and Rational Clear Case.
• Extensively used technologies such as MS Visio, MS Project, MS Access, MS SharePoint, JAVA, J2EE,ASP.Net, VB.Net, VB Script, SQL/PLSQL Oracle 10g, 8i/9i and SQL Server.
• Motivated focused team player with strong problem solving and analytical skills.

Certification: 1) Certified Pega Business Architect 2) Certified PRPC System Architect

TECHNICAL SKILLS:

Operating Systems: Windows 95 / 98 / NT / 2000/XP, UNIX, Linux BPM software: Pega Rules Process Commander V5.1, V5.4, V5.5,6.1v Pega Frameworks: Test Management Framework, Business Intelligence Exchange (BIX), Project Management FrameworkLanguages: C, C++, PL/SQL, MSQL Databases: Oracle, SQL Server, IBM DB2, Application Servers: WebSphere, Weblogic, Tomcat BI Tools : Business Objects 6.5/XI R2/R3, Info view Testing Tools: Quality Center, Test Director 8.0, Clear-Quest

Education: 1) MASTER’S in SOFTWARE ENGINEERING. 2) BACHELORS in Electrical and Electronics Engineering.

Professional Experience:

Confidential, Sioux Falls, SD Mar 2011 - Present Lead Pega Business Architect

Responsibilities:

• Experience in Interacting with Middleware and downstream teams when required to fulfill the requirements.
• Participated and led two DCO meetings which covered over 120 flows in capturing the requirements over 4 weeks.
• Created Discovery Map flows in capturing the requirements using Application Profiles and ran Application Accelerator to create FW, Implementation classes and initial set of rules
• Led the 3 Front End Teams with 21 members on whole and made all the weekly deliverables on time.
• Gave Detailed Design Walk through to the Business and External Teams.
• Assisted project manager in tracking and updating MS project plan and creation of status reports.
• Provided Operational Technical Support and assisted Pega Developers with designing, building, testing and debugging workflows based on business and technical requirements
• Analyzed the BRDs and published detailed designs which helped the development team.
• Conducted briefing sessions for technology teams for on boarding with requirements.
• Identifying potential problems, taking corrective measures and tracking risks to closure.
• Provided the estimates to higher level management and published the Project Plans.
• Published different versions of Design documents whenever there is an update to the requirement by updating the use cases.
• Provided better solutions to the business teams in capture the requirements which saves the cost.
• Deliverables were planned as part of three Iterations named as IDC1,IDC2,IDC3(Iteration Development Cycle)
• Interacted with Testing teams in writing and approving the test cases.
• Incorporated best industry practices and worked with the project manager on getting deliverables out under budget and ahead of schedule
• Analyzed the Defects and assigned to right teams like shared services if there is Dependency or Data Issues.
• Used SOAP UI in analyzing the Request and Response as part of Defect Analysis.
• Worked with business users in creating U.A.T cases and documenting them.
• Created Use Cases and developed Business Rules document , Statement of Work, Service Level Agreement documents for Pega PRPC
• Made extensive use of SOAP services wherein services were provided to JAVA interfaces and also making use of services built by TIBCO.
• Effectively designed both use case specifications and use case business flow diagrams for Pega PRPC implementation.
• Worked with Tracer, Rules Inspector and Clipboard for troubleshooting.
• Involved in Change management aspects which include defining and implementing the procedures/technologies to deal with changes in business environment.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Used TMF and PMF frameworks to assign the Defects within the Development team

Project Environment: Windows XP, JAVA, J2EE, JSP, MS Visio, Mainframe, PEGA PRPC 6.1, Dream weaver, SQL, Business Objects, Erwin, HTML, XML, and Oracle 10g.

Confidential, Memphis, TN Jan 2009– Mar 2011 Pega Business Architect

Responsibilities:

• Participated in meetings with stakeholders, business managers, users to understand and document business requirements and functional specifications for the Workflow.
• Documented detail Business Process Design and created Use Cases.
• Extensively used MS SharePoint for version control. Uploaded files and maintained folders in Share Point.
• Created Business Rules Spread Sheet (BRS) as needed and Requirement Traceability Matrix (RTM) to track the requirements and link it to the test cases.
• Responsible to determine the GAP Analysis between the As-Is / To-Be Business Process Flows.
• As a Project Team Defect Coordinator, responsible for Managing the Defect process for the project and ensuring Traceability to Requirements and Test Cases.
• Defect coordination involved working with the Project Managers, Development, System and UAT testing teams, and Business team to assign defects and ensure defects are addressed, managed and closed as appropriate.
• Update defects "real-time" in Defect Action board meetings
• Work with users on submitting defects in HP Quality Center. Provided first-level Test Tool support for Quality Center; and perform additional duties processing Change Requests, and other tasks as required.

Confidential, Pasadena CA Mar 2008 –Nov2008 Pega Business Architect

Responsibilities:

• Worked in Web services, Web service protocols and Service Oriented Architecture (SOA).
• Involved in Business Activity Monitoring and provided real time quote summary of eRater application.
• Documenting current SRS and future Process Flows, and Data Flows.
• Created Business Requirements Document (BRD) and Functional specification documents.
• Acted as liaison between Requirement Management, Doors & Testing Team to determine RTM in traceability.
• Effectively designed both use case specifications and use case business flow diagrams for Pega PRPC implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes.
• Created Use Cases and developed Business Rules document , Statement of Work, Service Level Agreement documents for Pega PRPC.
• Created Pega PRPC Workflows for eRater application.
• Creation of activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Participated in Design reviews, ensure Design meets Functional and Operational needs.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Made extensive use of SOAP services wherein services were provided to JAVA interfaces and also making use of services built by TIBCO.

Project Environment: Windows XP, JAVA, J2EE, JSP, MS Visio, Mainframe, PEGA PRPC 5.5, Dream weaver, SQL, Business Objects, Erwin, HTML, XML, and Oracle 10g.

Confidential, Chennai, INDIA Dec 2006 – Nov 2007 Java /Database Developer Description: Claims Processing is a module in Insurance Domain, which allows the insurant to get claims when there occurs damage to their insured property. In this module some claims forms have been developed to facilitate submission of policy details and damages. Then it checks for the authentication of details and if found genuine, adjustors will be assigned to handle the case.

Responsibilities:

• Worked with business users and clients during the Requirements phase.
• Designed and developed user interface, Business Logic Tier and Data Access Tier.
• Developed Servlets, JSP pages, Beans and worked on Integration.
• Worked with AJAX and JavaScript while designing the Front End.
• Worked with DB (DBO) classes and used JDBC drivers from different vendors.
• Created user & database objects such as Tables, Views and Indexes, also worked on creating the stored procedures and Triggers.
• Designed and developed the MONITOR application which is used by the private wealth management Managers for keeping tracking of the various accounts.
• Used ANT Framework to build and deploy the application.
• Worked with JDBC for extracting data from the database.

Environment: JSP , Servlets, Custom Tag Libraries ,JDBC, Java, HTML,SQL Server, Functions, MySQL,, Apache Tomcat , Apache ANT, Apache log4J, Windows XP