Specialist Surcharge Administration Resume
Irving, TX
Summary
Full cycle AP/Finance and Surcharge Administration Specialist with extensive experience providing comprehensive yet strong analytical acumen to the multifaceted telecommunications industry, possesses extensive and excellent customer service, financial and general accounting skills. Professional consultant functions well in fast paced industry, has solid expertise in key areas included but not limited to Check Processing, Accounts Payable, General Ledger reconciliations and analysis, Billing Variance, Disbursement and Reporting, MS Office (Outlook, Word, Excel, and PowerPoint).
Experience
Consultant 2009- current
Confidential Irving, TX
Specialist Surcharge Administration- Verizon 2002-2008
Responsible for successfully and professionally performing regularly scheduled reconciliations and analysis of general ledger accounts, including journal entries, resolution of billing discrepancies and disbursement and reporting of municipal right of way, E911, Dual Party Relay, and Universal Service Fund while adhering to all rules and regulations. Also did trend and root cause analysis, including internal control to monitor expenditures.
Specifically, processed approximately $37,000,000 annually, as well as, accessed level of tax/surcharge on new and modified products. Also ensured payments are verified, released and processed in compliance with state and local statutes, including processing and posting checks for accurate database management.
- Assisted municipalities with annual audits, as well as Interpret local and state law to establish taxes and surcharges,
- Active in the configuration of line extension charges related to our customers in rural areas involving contracts and disclosures.
- Maintain verbal and written communication with customers during the delayed order process
- Strong organizational and communication skills are required in this position as well as attention to detail
- Adhoc queries and reports
- Key Accomplishments
- Developing non-recurring cost studies for Wholesale, Retail and access products and services for State and Federal Regulatory Filings
- Preparation and editing of conduit designs for the Hill Country area while working closely with Outside Plant Engineers, Construction and Cable planner
- Utilized National Order Collection Vehicle queues for the maintenance of delayed orders (DOR) for the Hill/University District while consulting Network Engineering and other internal entities
- Digitized new subdivisions in the University District saving Verizon the expense of using an outside contractor
Education and offices held
BA Business Administration