Senior Business Analyst Resume
Over twenty years'progressive experience in the medical, engineering and biotechnology fields.Technical experience includes preparing engineering change proposals (ECPs),updating drawing packages, writing SOPs, hardware/software test plans,technical standards, software test requirements, SAS programming, system andsubsystem design documentation and requirements gathering, developing riskassessment summaries, designing and maintaining databases, and preparingtechnical proposals and master schedules. Clinical experience includesperforming clinical tests and procedures in nuclear medicine, respiratorytherapy, and the clinical laboratory, as well as medical records. R&Dexperience includes navigational Y2K software and biotechnology softwareapplications. Extensive experience in client, vendor, and subcontractormanagement (both domestic and international), preparing cost estimates,marketing initiatives, and technical proposals. Served as a leader initiatinginterdepartmental meetings to yield effective communication, provided staffsupervision and performance reviews, provided senior peer review for technicaldocumentation, as well as interfacing successfully with all levels ofmanagement.
PROFESSIONAL PROFILE
- Team Building & Leadership
- Database Design andManagement
- Project Management
- Requirements definition
- Engineering R & D
- Strategic Planning
- Proposal preparation
- Webpage Design
- Product Development
- Competitive Analysis
- SWAN Design
- Quality Control
- Quality Assurance
- HW Design & Test
- Systems Analysis
- Systems Engineering
- SW Design & Test
- PMBOK
- SoftwareDevelopment Life Cycle
- Functional Specifications
- Use Cases
- Continual Process Improvement
EXPERIENCE
September2008 To February 2009 Confidential- Senior Business Analyst (BOA Group)
- Tested enrollment and membership filesin Consumer Driven Healthcare Plan (CDHP) system; documented problems andresolutions;
- Gathered and prepared business requirementsfor client system changes;
- Prepared design specifications fordevelopment team;
- Performed group configurations and implementationsin test and production environments; and
- Attended weekly status meetings withexternal clients.
- ToolsUsed: Word, Excel, Project, Visio, CDHP, Clarify, Lotus Notes, Clarity
May2007 To May2008 Confidential- Requirements Analyst/eMarketing BusinessAnalyst
- Served as liaison with eMarketing managersand general marketing to define scope of emarketing projects, write businessrequirements, coordinate work with design and usability experts.
- Developedand maintained major projects for large
- MainframeApplications in Student Loans industry.
- Collaboratedwith project team stakeholders to elicit,
- structure, document, validate, andprioritize detailed requirements necessary to implementchartered projects.
- Providedcoaching/mentoring and transferring technical and business knowledge to other RA associatesand other Agency staff.
- Providedproject management skills for new change request system by chairing and schedulingmeetings and due dates, and served as liaison throughout theagency to identify key users of the proposed system.
- Gatheredrequirements for making modifications to financial aid delivery (FAD) database.
- Teamplayer, excellent communication skills with all levels of managementand end users.
- Toolsused: ReqPro, Microsoft Office.
Oct 2006 to May,2007 Confidential. - Senior Business Analyst/Team Lead
- Obtainedgovernment Secret security clearance.
- TeamLead for Pennsylvania Department ofState (DOS) Statewide Uniform Registry of Electors (SURE) project.
- Attendedand facilitated meetings with stakeholders.
- InterviewedSecretary of State Departments for Arkansas,Marylandand Wisconsinto obtain feedback about products used in their statewide election systems;
- Scheduledand attended WebEx sessions with vendors to learn more about their votingproducts;
- CreatedBaseline Functionality Report and Gap Analysis Report for the project.
- SeniorBusiness Analyst/Team Lead for Workers' CompensationAppeal Board (WCAB) project for Pennsylvania Department of Labor andIndustry;
- Attendedand facilitated meetings with key stakeholders;
- Provideddemonstrations showing developmental milestones and a prototype of webapplication to key stakeholders;
- Createdand reviewed requirements documentation.
- Providedweekly status reports on progress.
- Toolsused: Word, Excel.
Sept 2005 to Apr 2006 Confidential - Consultant for Highmark Blue Shield
- Obtainedgovernment Secret security clearance.
- Madeon-site visits to customer to discuss requirements for mock-ups of metricsfor Dental Health Plan Report Card(DHPRC) web site;
- Designedmock-ups of 75 metrics for DHPRC web site;
- Createdfunctional specifications and test cases;
- Performedtesting of DHPRC web site, individual metrics and related Crystal reports.
Aug 2002 to Feb 2006 Confidential. - Private Consultant
- Served as Programmer/Analyst in a clinicalresearch organization, specializing in statistical analysis and datamanagement in the biotechnology, pharmaceutical and medical deviceindustries.
- Provided SASprogramming to develop listings from clinical trial data, as well as prepare,document and test SAS programs and analyze resulting data.
- Ensured SAS codeis consistently structured for efficient programming and reporting.
- Incorporated SASmacros into existing code, and applied proprietary formats.
- Performedvalidation of data.
Aug 2004 to Oct 2004 Confidential- Consultant for PJM Interconnection,
- Obtainedgovernment Secret security clearance.
- Served as SASDeveloper for Market Monitoring Unit.
- Modified SAS andSQL code to be used by analysts.
- Incorporated SASmacros into existing code.
- Prepared processflow diagrams in Visio.
2000 Confidential- Project Manager
- Served asProject Manager in medical software company to act as technical lead andliaison between senior management and Yugoslavian programmers on medicalsoftware issues, as well as between customer support and software supportstaff.
- Tools used:Rational Rose, UML, Project.
2000 Confidential- SoftwareTest Engineer
- Performedtesting and documented required programs using Wonderware and SQL Server7.0.in biotechnology company.
2000 Confidential. - Project Manager
- Servedas Project Manager for small pharmaceutical company.
- Preparedtechnical proposal for Small Business Innovative Research (SBIR) grant forthe USDA,
- ContactedFDA and USDA for guidance in submitting SBIR grant,
- Providedleadership in assembling a technical team from University of Floridato implement research for SBIR grant; and
- Providedmarketing for distribution of cosmeceuticals and laundry products.
1999 - 2000 Confidential. - Project Engineer
- Served as interim AeromechanicalEngineering Department Manager on Integrated Multifunction Probe (IMFP);
- Reported to the Vice President ofEngineering;
- Prepared Master Integrated ProgramSchedule (MIPS) in Microsoft Project for team and subcontractor (Honeywell)
- Provided senior peer review fortechnical documentation of IMFP;
- Prepared technical proposals and costestimates for domestic, foreign and multinational customers;
- Served as technical lead for CriticalDesign Review for KTX-2 and Dornier contracts;
- Served as liaison between engineering,marketing, and accounting as well as between the customer and subcontractors;
- Resolved customer complaints;
- Found second sources for materials;
- Provided technical leadership concerningdesign modifications.
1997 -1999 Confidential. - Systems Engineer/ProjectManager
- Created and maintained pricingdatabase for the Integrated Bridge System (IBS);
- Interpreted complex bid packages fromshipyards and shipowners;
- Prepared IBS/VMS (Voyage ManagementSystem) cost estimates;
- Prepared technical proposal forMicrosoft's working private yacht; and
- Prepared technical proposal forEgyptian Navy.
- PreparedY2K software test procedures for the Voyage Management System (VMS);
- Preparedsubsystem design documentation and hardware requirements specifications forLPD 17 program;
- CreatedIntegrated Bridge System (IBS) software requirements for Royal CaribbeanCruise Lines;
- CreatedIBS parts list database to be used for identifying obsolete parts prior toBaan conversion and served as a liaison between different areas of thecompany to provide periodic updates prior to light-off;
- PreparedDigital Nautical Charts (DNC) software testing;
- Preparedtemplate for Icebreaker Functional and Operational Test Plans for VMS;
- Preparedsoftware test procedures for VMS in Icebreaker and Patrol Craft programs;
- Preparedoperating manual for software feature;
- Preparedsoftware test requirements for the Position Filter Monitor; and
- Project management certification.
1996-1997 Confidential- Electrical Engineer
- Prepared lighting calculations and lightingfixture schedule for Manassas Park HighSchool;
- Developed specifications for public addressand music system, integrated communications system, telephone service,pathways and wiring, grounding and lightning protection plan, and sportslighting for Manassas Park High School;
- Developed risk assessment for lightningprotection for Manassas Park HighSchool;
- Developed lighting fixture schedule anddesigned conservation measures for (HAWS);
- Performed site visit to assess lightingfixtures at Housing Authority of the City ofWinston-Salem (HAWS); and
- Developed specifications for GeneralElectrical Provisions for HAWS.
1994-1996 Confidential- ElectricalEngineer/Systems Engineer
- Developed and coordinated Initial ChangeProposals (ICPs) and Engineering Change Proposals (ECPs) and served as aliaison between different disciplines of engineering;
- Presented ECPs to the U.S. Navy at TechnicalScoping Review meetings;
- Chaired kick-off meetings and design reviews;
- Reviewed Revision Notices (RNs);
- Reviewed Safety and Human Engineering reportsfrom vendors; and
- Updated Contract Drawings (Vertical LaunchSystem)
- Developed technical standard for electricalpiece-part numbering system;
- Cognizant engineer for motor controllers andrelated purchase specifications;
- Cognizant engineer for Data Multiplex System(DMS)
- Updated entire electrical drawing package forthe Damage Control System;
- Served as liaison between electricalengineering, technical procurement and purchasing departments;
- Continuous Process Improvement (CPI) project;
- Graduate course in Finance (University of Maine);and Time Management Course.
AREAS OF EXPERTISE
Software and Applications SAS TOAD HTML Visio SQL MS Office Project C Access
Operating Systems MS DOS Windows 2003 Windows ME UNIX Windows 2000 Windows NT Windows XP
Other Baan Forecasting Utility Theory Models Linear Programming Queuing Models Inventory Control Models Lotus Notes ReqPro SAP GMPs JAD Facilitation
EDUCATION MBA with concentration in International Businessand Finance BS in Electrical Engineering BS in Medical Technology
SECURITY CLEARANCE Current active security clearance