Business Analyst Resume
Objective: A challenging senior level Business Analyst position utilizing my exceptional analytical, technical and communication skills
Education:
- Masters in Business Administration (Major in MIS)
- Bachelors in Mechanical Engineering
Summary of skills
- 5+ years of experience in quantitative business analysis, data management and reporting in fast-paced and dynamic environments
- Strong analytical, problem solving, and statistical skills complemented with effective presentation skills
- Proven successful in managing Strategic initiatives in collaboration with multi-functional teams
- Experienced in understanding business processes and implementing that knowledge to solve critical project issues
- Experienced in using SQL, Access and Excel to extract data, manipulate, analyze, report and document
- Excellent multi-tasking, organization, communication and inter-personal skills
- Adept at developing and maintaining a strong relationship between the partnership teams
Work Experience:
Business Analyst, Confidential. (Jun'08 - Jun' 11)
- Responsible for Leading Business Analysis initiatives and provide strategic solutions for Sales growth, Pricing optimization and Marketplace research.
- Built full year Labor forecasting models and developed resource allocation plans for a $300MM budget; and tracked it against actuals by month, presented spending reports to divisional heads.
- Analyzed the financial impact of $25 prescription transfer offer and assessed the effectiveness of the program by conducting pre and post promotion Statistical Analysis.
- Conducted Journal level deep dive investigations to reconcile variances in expenses, accruals and balanced the entries using Essbase / Hyperion.
- Acted as a liaison and led meetings with Marketing, Finance, IT and District managers to identify growth opportunities and also to resolve key operational risk issues.
- Developed and implemented MIS reporting to monitor expenses and optimized dollar spread across various job categories using Spectrum tool and Access Databases.
- Applied Inventory Data Analytics to develop optimized Flu-shots allocation schedule for 2010 and reduced $1MM in wastage over Prior Year 2009.
- Delivered ad-hoc quality Analytics using SAS, SQL and Excel leveraging multiple databases to support the daily Business and aided Field Managers.
Data Analyst, Confidential (Jun'07 - May'08)
- Responsible for Sales and Marketing analyses to determine campaign effectiveness and optimize ROIs.
- Analyzed Survey and Problog data to improve Panelist Static Yield, a Six Sigma Green Belt project to reduce incentive resolution cycle times.
- Prepared recurring data quality Reports in Access to test the quality and consistency of the data submitted by vendors and users.
- Conducted marketing analysis to develop marketing strategies using qualitative and quantitative market data.
- Developed SQL queries for panelist segmentation activities in response to internal clients' requests.
- Acted as a single point of contact for various teams including offshore team in India to fulfill data requirements.
- Consulted with various partnering teams for improving the projects and implementing changes.
Process Improvement Analyst, Confidential (Aug'06 - Dec'06)
- Improved business processes by interpreting sub-companies' data using statistical analysis and provided business solutions to Senior Executive team.
- Prepared Scorecard for reporting performance of 38 corporate metrics against service level goals for monthly CEO review.
- Analyzed the Money Back Guarantees denial rates and built a "Dependency Report" to monitor and propose changes in Business Rules.
- Utilized Six sigma tools and SPCXL software to process map and analyze business processes and documented.
Marketing Analyst Intern, Confidential (Mar'06 - Jul'06)
- Analyzed the sales data for various categories and developed a sales strategy to promote overhaul kits vs. complete engine sales and identified incremental opportunities.
- Studied key market trends in HDT and identified drivers of sales to develop a marketing program.
- Developed and maintained Control Parts tables and database using Microsoft Access.
- Reported weekly orders and sales summaries using SAS and Oracle.
Sales Analyst Intern, Confidential (Jun'05 - Aug'05)
- Developed and analyzed testing scripts for tracking, signature proof of delivery, pickups on fedex.com using Load runner, Mercury testing tools.
- Aided the tracking team improve performance of tracking strategies by intertwining various data sources.
- Created Testing team's intranet web pages using Microsoft Front Page and Dream Weaver.
Skills
Programming Language : SQL, SAS, SPSS,C, C++ Operating System : Windows, Unix, Mainframes Web Development: HTML, ASP, Microsoft Front Page Databases: MS-Access, Oracle
Masters Projects:
Marketing Research for AutoZone:
- Analyzed and interpreted the results from customer survey data to help improve the overall store performance.
- Developed Sales reporting using Excel and Access to report Retail sales by category, division and market level.
- Ran ad-hoc what-if scenarios, simulations to model and evaluate the marketing plans and optimize spending.
- Performed regression analysis, forecasting, factor analysis, frequencies and cross tabulations using SAS.
System analysis and design of US Election System at Shelby County, Memphis, TN:
- Developed a business process re-engineering plan which involved creating one centralized database to prevent one citizen voting many times and also from being registered at multiple locations.
- Studied the present as-is system, its business requirements and identified where it needs to be consolidated. The designed prototype lays a framework for internet accessible voting system.
Honors and Activities:
- Contributed as an active member of Asian Network Association
- Awarded a Non-Service fellowship
- Stood among top 5 in the Department of Mechanical Engineering