SUMMARY:

• Certified Project Management Professional(PMP) with Over 15 + years in IT Industry
• 9+ years of Program/Project Management with proven ability to manage matrix team (size of 25 - 50)
• Experience in managing, leading, and delivering global ERP Oracle E-Business Suite (EBS) R12 / 11i implementation projects.
• Significant experience Leading Agile/Scrum Projects
• in Oracle Ebusiness Suite 12 Supply Chain Certified Implementation Specialist: Oracle Order Management
• Domain experience in Healthcare,Telecom, Retail, and Manufacturing, Healthcare
• Trained in Big Data Hadoop Concepts
• Trained in HCM Fusion Cloud

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Lead the Oracle EBS Application Roll/implementation of Oracle EBS ( Oracle Inventory, Purchasing & Oracle Finance Module
• Work with Senior Management, Business & Release Management to prioritize and develop software release planning
• Facilitate cross- team retrospectives to build good working relationship among different teams

Confidential

Project Manager/Scrum Master

Responsibilities:

• Lead the Implementation of Oracle PIM for Medicare Individual and Non Insurance Business Processes and Migration of Health Plan from Legacy System to Oracle Products
• Developed and followed the Agile Project Management Plan, build requirements log with cost estimate and priority
• Facilitate Scrum Daily Standup, product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings
• Determine the team capacity(velocity), create work break down structure (user stories) and corresponding activities(tasks)
• Monitor the project/sprint progress and radiate the information to stake holders. Identify and mitigate team risks and impediments (blocking issues and critical defects) on daily basis
• Work with Senior Management, Business & Release Management to prioritize and develop software release planning
• Track burn down, issues and progress in Version One. Communicate the progress to senior management through Burndown Charts
• Facilitate cross- team retrospectives to build good working relationship among 5 scrum teams

Confidential

Project Manager

Responsibilities:

• Managing a team for functional support of Supply Chain Modules(Oracle Order Management, Advanced Pricing and Shipping Modules and AR), and CRM Application
• Support Ecommerce Demandware Application integration with Oracle EBS R12(Orders, Inventory Updates and Price Updates) and Call Center Application and it’s integration with Oracle EBS R12
• Responsible for driving the execution and Delivery of Enhancements/release
• Provide recommendation to Application performance/ Design to scale for future needs
• Manage client’s expectations and requirements (including managing change requests) by balancing priorities.
• Monitoring issues and ensuring resolutions. Monitor progress against schedule

Confidential

Project Manager

Responsibilities:

• Collaborated with stakeholders to elicit and review Requirements and Design
• Conducted CRP1 with Business Users for New Requirements
• Managing scope, effort / cost, schedule, and quality, while continuously identifying and mitigating underlying risks
• Oversee development, test and deployment. Communicate status with stakeholders, and resolve issues in a timely manner

Confidential

Project Manager

Responsibilities:

• Responsible for Store Roll-out of Retail Point Of Sales (POS) solution to 480 Stores UK Wide
• Manage IT support Of Retail Solution including POS, Warehouse, Store Inventory and Sales Forecasting Solution
• Responsible for Release, Deployment and Configuration Management

Confidential

Sr. Project Manager

Responsibilities:

• Implementation of Oracle ERP (Rel-12.1.3). Module include Oracle Quoting, Order Management, Oracle Service Contract, Projects, Procurement(iProcurement) & Oracle Finance(AP, AR, GL)
• Involved in Requirement gathering
• Integration with Salesforce.com and other8 Cots/Legacy Systems
• Managing a Team of 30 + people
• Manage scope, effort / cost, schedule, and quality, while continuously identifying and mitigating underlying risks
• Collaborate with stakeholders to elicit and review Requirements and Design
• Lead the Technical team for Customizations involving Technologies like Workflow, Forms and Oracle ADF
• Oversee development, test and deployment. Communicate status with stakeholders, and resolve issues in a timely manner

Confidential

Project Manager

Responsibilities:

• Project Manager for AIA PIPS Implementation for Order To Bill(O2B) & Agent Assisted Billing & Care(AABC) for Post Paid Process
• Analyze Business Process Flow
• Asses the Architecture for Development/Test/Production Environment
• Design Discussion with Customer and various other Integration team.
• Process Finalization & Freezing the Customization requirement for O2B and AABC processes
• Managing Project deliveries, resolving client queries & issues pertaining to it
• Over all project management activities like planning, assigning, review to ensure project deliveries on-time & quality
• Regular reporting of the weekly progress on project progress against plan, including effort, schedule, milestones, issues and risks. Produce formal reports to the customer
• Liaise with the resource manager(s) to ensure that appropriate human resources are available to the project and that the assigned resources are utilized to the maximum

Confidential

Project Manager

Responsibilities:

• Project Manager /Solution Architect for DMS implementation. The module includes, Oracle Incentive Compensation, Siebel PRM and Wipro Framework for Dealer Management solution
• Process finalization and preparing the To be process for the Prepaid & Postpaid Commission, Commission based on Activation, CAF,AON,RPU etc.
• Managing Project deliveries, resolving client queries & issues pertaining to it
• Over all project management activities like planning, assigning, review to ensure project deliveries on-time & quality
• Regular reporting of the weekly progress on project progress against plan, including effort, schedule, milestones, issues and risks. Produce formal reports to the customer
• Liaise with the resource manager(s) to ensure that appropriate human resources are available to the project and that the assigned resources are utilized to the maximum

Confidential

Project Manager

Responsibilities:

• Project Manager for ERP implementation. The module includes, Oracle Finance(AP,AR,GL, IFRS), Supply Chain Management(Order Management, Inventory, Purchasing, Sourcing, iProcurment, Procurement Contract), Project Costing and Core HR
• Process finalization and preparing the To be process for the Prepaid (SUK,SIM&HBOs), Dealer Management System, Interface for multiple allied systems like (Siebel CRM,NMS,Eload & IN) for Revenue recognition, Integration with Siebel for Commission Payment process
• Managing Project deliveries, resolving client queries & issues pertaining to it
• Over all project management activities like planning, assigning, review to ensure project deliveries on-time & quality
• Regular reporting of the weekly progress on project progress against plan, including effort, schedule, milestones, issues and risks. Produce formal reports to the customer
• Liaise with the resource manager(s) to ensure that appropriate human resources are available to the project and that the assigned resources are utilized to the maximum

Confidential

Project Manager

Responsibilities:

• Identifying, tracking managing and resolving project issues
• Identifying, managing and mitigating project risk
• Ensuring that the solution is of acceptable quality
• Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management
• Defining and collecting metrics to give a sense for how the project is progressing and whether the deliverables produced are acceptable
• Managing the overall work plan to ensure work is assigned and completed on time and within budget
• Involved in Presales activities( Proposed solution for Bundling Offer and Database Size reduction)
• Business Continuity Plan
• Deployment and Rollback Plan
• Co-ordination between multiple team and client

Confidential

Project Manager

Responsibilities:

• IT support for Call Center operations. Handing Oracle CRM Modules like Contact Center, Service Contract,TCA, Oracle territory Manager
• Conducted the Analyses of Oracle CRM 11i Interaction Center (Inbound & Outbound) current state processes and proposed solution for the existing problems.
• Led an SDP of Task Auto-assignment and its integration with third party system for the customer’s critical requirement
• Managed Ticket Flows

Confidential

Project Manager

Responsibilities:

• As project manager for this upgrade I oversaw the upgrade of Application from Oracle CRM 11.5.8 to 11.5.10
• Identifying, managing and mitigating project risk
• Worked out Options to minimize the Upgrade window timings so that Business is down for minimal time
• Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management
• Defining and collecting metrics to give a sense for how the project is progressing and whether the deliverables produced are acceptable
• Managing the overall work plan to ensure work is assigned and completed on time and within budget
• Conducted Performance Test and Stress Test (Using Mercury Load Runner) to make sure that the performed of New application is not impacted due to Upgrade
• Business Communication Plan
• Deployment and Rollback Plan

Confidential

Solution Architect/Team Lead

Responsibilities:

• Provide technical solutions to the customer’s bugs/ER’s for for Oracle CRM 11i Releases 11.5.9,11.5.8, and 11.5.7.
• Handled issues related to Customer Care, Contact Center, Service Request, Charges, Oracle Service Integration with Oracle Service Contracts, Install Base, Universal Work Queue, Knowledge Base, Order Management, CRM Foundation(JTF: Tasks, Resources & Escalation Management), Trading Community Architecture(TCA).
• Interaction with the Customer as part of the bug resolution Process
• Point of Contact for Performance related issues

Confidential

Systems Engineer

Responsibilities:

• Team Member, Interface designing in Html, Javascript, PSP (PL/SQL Pages)
• Developed PL/SQL Packages, Store Procedures, Functions and API Triggers.
• Developed Reports using Reports 9i
• Creation and maintenance of databases required for development & testing.
• Perform application tuning and performance monitoring.
• Interface with Confidential for technical support.

Confidential

Leader / Functional & Technical Consultant

Responsibilities:

• Requirement gathering and Designing the solution
• Textile Domain Consultant
• Development of Production, Maintenance and HR ModuleImplemented the ERP at Ginni International (Neemrana) and Pasupati Textiles
• Interfaced the Production Module, Maintenance Module with Baan ERP and presented the solution to Forbes Gokak Textiles

Confidential

Sr. Software professional

Responsibilities:

• Development of Human resource Management System(Oracle D2k, Oracle 8i)
• Development of Escorts Employee Society System(Oracle D2k, Oracle 8i)
• Development of Escorts Suggestion Scheme System(Oracle D2k, Oracle 8i)
• Worked on Fixed Assets Reports

Confidential

Process Owner

Responsibilities:

• Process owner for implementation of Sales Module which included COPS(to manage entire sales order cycle from acceptance and entry through to shipping and invoicing),TPM(for commission operation) and E@CHO(online sales)