TECHNICAL SKILLS:

Skills: Project Management, Agile, Scrum, Consulting, Marketing, Strategy, SDLC, Software Development Cycle, IT Lifestyle Methodologies, Leadership, Data Analysis, SEO, SEM, Analytics, Project Coordination, Change Management, Process Streamlining, Digital Marketing, Business Analysis, Time Management, Quality Management, Problem Solving, Active Listening, Planning, Implementation, Organizational Management, Creativity, Emotional Intelligence, Scope Management, Agile Frameworks, Schedule Management, Stakeholder Engagement, Collaboration, Enthusiasm, Conflict Resolution, Risk Management, Confidential ce, Process Improvement, Motivation, Interpersonal, Written and Oral Communication, Teamwork, Account Management, Storytelling, Relationship Management, Stakeholder Management, Confidence, Troubleshooting, Deployments, Multitasking, Estimation Techniques, Cost Management, PMBOK, EVM, Earned Value Management, Quality, Fast Learner, Team Player, Ambition, Solution Oriented, Monitoring and Controlling, Brand Management, Category Management, DMAIC, Positive Attitude, Dynamic, Coaching, Visionary, Competent, Flexible Lifelong Learner, PC Skills, etc. Software Specialties: Salesforce CRM, JIRA, Microsoft Office Suite, G - Suite, Trello, SmartSheet, Tableau, Confluence, Rally, Asana, Slack, Discord, HipChat, Skype, Zoom, WebEx, GoToMeeting, CallSource, Blackboard, SumTotal, Velocify/360. Intermediate HTML, JavaScript, CSS.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Tx

Senior Project Manager Consultant

Responsibilities:

• Served as a key member of the project solution delivery team by facilitating customer requirements and design sessions, identifying process change and impact, and producing deliverables; Ensured accurate monitoring of progress against all projects within time restraints; Chartered project management office practices and policies; Pioneered efficient project mapping processes and measurements in place to both measure ROI and help set company future direction; Orchestrated efforts to manage scope, schedule, and international resources across multiple time zones and geographies; Ensured virtual remote sponsors, team members, and stakeholders have visibility and sufficient information to make required objective decisions to support organizational and strategic goals
• Partnered in defining strategy and implementing necessary processes and tools to establish and support adoption of PMO administration across the enterprise, including but not limited to the creation of templates and materials, etc; Provided leadership for the project team on scrum and Agile Best Practices while creating a measured cadence of improvement; daily JIRA use; Translated client’s business needs into agile product backlogs, epics, user stories, detailed business requirements documents, user cases, and systems interaction diagrams; Participated on agile teams with responsibilities for managing product backlogs, agile backlog grooming, sprint planning, leading sprint retrospectives, and varying project work and operational tasks as needed;
• Coordinated and facilitated proprietary contract finalizations; Identified and resolved discrepancies between project scope, resources, and timing of milestone deliverables; Employed deductive reasoning and critical thinking proficiencies to prevent and mitigate issues; Analyzed issue impact of project resources and schedules with scope and time; Applied agile, scrum, Lean Six Sigma and other methodologies and frameworks in day-to-day operations; Collaborated with SDev Teams, Key Account Managers, and Business Development units to track and ensure that contracts are executed in a timely fashion and with proper communication techniques; Daily JIRA use; Inspected SOWs for compliance; Analyzed and delegated change requests; Budget management; Gathered and analyzed reports on contract performance standards and client measurements, including Service Level Agreements “SLAs” or other performance metrics.

Confidential, Dallas, Tx

Digital Marketing Project Management Strategy Advisor

Responsibilities:

• Collaborated with internal and external teams to design, develop, and deliver web based projects; Created and executed automotive OEM agile digital project management and digital marketing strategies; Organized and strengthened business relationships via action planning, media budget management, etc.; Managed average of 60 clients with budgets averaging $20k and annual portfolio spend through $12M media budget; Facilitated the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility within time, scope, and cost; Defined and tracked project milestones within scope, budget, and time; Partnered as consultant collaboratively across several internal and external project teams, cross functional IT and cross-departmental groups as needed to design, develop, and deliver web based projects with key sponsors and stakeholders including C-Suite senior managers, engineering and DevOps teams, Product Owners, and Scrum Masters; Worked directly with Business, IT, Engineering, Operations and other project teams to ensure product technical performance and quality deliverables fall within the applicable scope and budget; Created and maintained comprehensive project documentation; Influenced project teams absent of direct management authority, taking project ownership and driving results and using scrum approaches; Generated and managed the list of work to be completed by the development team involving writing product backlog items along with acceptance criteria
• Championed software testing to identify and collaborate with cross-functional project teams to resolve defects; Addressed and resolved complex support escalations; Organized and led virtual and phone meetings; Guided client web and mobile platform strategies and solutions; Provided consultation and Managed IT services to clientele for multiple technical aspects of their websites, including but not limited to: deployments, light HTML and coding, aesthetic p and graphic creation and manipulation, coordination of DNS changes, installation of tracking codes, inventory management and coordination with third party vendors, code integrations, tech spec manipulations, custom landing page and content creation, backend software tools, general troubleshooting, and special projects using applicable industry and company-specific administrative software and project management tools (Salesforce, JIRA, Confluence, Rally, Trello, FastLane, FusionTools, IOL, CallSource, Salesforce, etc.); Aligned and facilitated compliance reviews including SLAs, KPIs, and ROIs; Maximized and analyzed proprietary and external reporting tools such as Google Analytics to advise automotive dealer portfolio clients on basic
• SEO and SEM performance including PPC and custom content generation, unique strategic goals, digital marketing and advertising campaign management, and website page build and design; Composed materials and processes for team members for internal tools, vendor relations, and daily tasks; Prioritized and either delegated or completed incoming requests according to their urgency level; Deployed process improvements for solutions and go-to-market initiatives; Implemented progressive elaboration and refined consultative and advisory skills in digital marketing and website support with global clients across multiple desktop and mobile platforms, products, and toolsets; Used Voice of the Customer analysis to drive internal project team improvements through the application of Lean and Six Sigma tools and concepts; Tracked deliverables, managed risks, and assessed project status to completion.

Confidential, Dallas, Tx

Project Management Advisor-Recruiter

Responsibilities:

• Formulated detailed project plans including project schedule, issues/risk log, and regular reporting to monitor and track project progress; Recruitment and student enrollment; effectively generated and capitalized new leads/referrals; Drove continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; Exceedingly delivered and consistently accomplished set company metrics, goals, and standards; Streamlined internal and external communications; Budget management; Mitigated and reduced project scope creep, project schedule and project costs using appropriate verification techniques
• Evaluated agile business processes, anticipating project requirements, and uncovering areas for improvement; Performed risk management to minimize project risk; Forecasted project outcomes contrasted to project constraints; Assessed project risk restraints and impact to mitigate or minimize project risk; Developed presentations, diagrams and process maps to document needs; Coached, trained, and mentored new employees; Conducted internal and external situational analysis research to identify and apply best practices and trends to increase effectiveness of marketing and project management efforts; Demonstrated initiative, ambition, positive attitude, teamwork, time management, and work ethic.