SUMMARY:

• IT leader with more than 24 years of diversified industry experience
• Managed teams of 100+ resources and executed engagements worth more than $10M
• Delivery and Operation Excellence - Headed the business unit, and managed Global business operations
• Spearheaded multiple ERP Global Rollouts from Pre-Sales to Implementation
• Cost Control - Using Lean Principles, Optimized Business Processes such as Customer Service, Inventory Management and in the process increased productivity, reduced redundancy
• Certified in PMP and Amazon Web Services Business Professional
• Leadership - Skilled at leading through influence and proving by example
• Strong analytical strengths with Interpersonal, Communication and Time Management skills

TECHNICAL SKILLS:

SKILLS: ERP: SAP / Oracle / Peoplesoft Business Intelligence / DW: Business Objects / Teradata / Cognos etc. Cloud - Amazon Web Services Project Management Methodologies: Waterfall, Agile (using MS Project) CRM: Clarify (Amdocs) / Siebel / Salesforce.com Product Data Management: Agile / Enovia E-Commerce - Hybris, Orace ATG Commerce HR - Kronos

PROFESSIONAL EXPERIENCE:

Confidential - RI

Responsibilities:

• Oracle ATG eCommerce rollout across 174 countries implemented in record time frame (15 months)
• Rollout included 20 eCommerce countries and Solution was implemented in 19 languages
• In addition to the preset requirements, also incorporated 168 Improvements
• Globally managed the team, based in Ireland, France, US and India
• Good collaboration with the vendor and team work resulted in the successful Implementation
• Scope included requirements rationalization, design (including UI), development and rollout. It included ecommerce, integrations, data integration and content management
• The project was divided into seven sprints - each sprint cycle was 3 weeks
• Google Analytics and OBIEE were used as external tools for web traffic and reports resp.
• Integrations were built with Oracle ERP, Cybersource (payment gateway) and other legacy systems
• Played a pivotal role in the product and vendor selection with budget control

Confidential

Responsibilities:

• As part of Oracle ERP Simplification for Confidential, consolidated multiple Global ERP systems incorporating Make to Stock and Make to Order; using Component based model
• Designed model for implementing S2P (Source to Pay) across clients using cloud solution
• Using Agile methodology implemented e-commerce solution using Hybris for addressing Service parts issue (services.gehealthcare.com)
• Initiated iHealth for imparting domain and process knowledge to the team
• Introduced “Technology Innovation” for motivating the team to think differently
• Working as an enabler for partnering with the client CXOs to meet their G & O’s

Confidential - NH

Responsibilities:

• Successfully executed $14.7M Global Roll-out of SAP HR at Confidential and Confidential utilizing more than 300+ resources by leveraging the domain knowledge
• Implemented SAP at Pitney Bowes with primary focus on Manufacturing components
• Received 7/7 at Pitney Bowes as the CSAT rating from one of the prestigious accounts, for excellence in IT Governance, Service Delivery and performance, surpassing SLA standards
• Helped Cisco reduce the cost of PCBs, by automating the manufacturing processes leveraging Oracle
• Mentoring and coaching the Cross Functional Teams

Confidential - Boston, MA

Responsibilities:

• Streamlined the Supply Chain Processes for Chiquita for handling the finished goods
• Re-engineered the Sales Forecast process for JCrew, acted as an SME during the process
• Successfully delivered $11.7M Global Supply Chain Business Transformation Solution for Avon based on Core business processes model with a team size of 100+ resources
• Planned, Managed and Implemented the best fit solution(ERP PeopleSoft) using Proof of Concept, resulting in a savings of more than 4 million USD over a period of 3 years
• Business Transformation Methodology was created for executing client projects
• Identified core processes that can be used across all client engagements
• Developed content, deliverables and templates for all processes
• Covered all aspects of a project from plan & analyze to Build and Deliver

Confidential - MA

Responsibilities:

• Executed enterprise - level business applications for Finance, Engineering, Manufacturing, Distribution, and Customer Service within the scheduled time-lines
• Managed the IT budget and define the KPIs by identifying key performance metrics
• Work with Key Business Stakeholders to define key business drivers to be supported by IT
• Lead the Contracts negotiation with Application vendors
• Successful transition from Application Service Provider (ASP) model to in-house within the scheduled time frame of 6 months, resulting in a savings of over $2M annually

Confidential

Project Manager

Responsibilities:

• Hosting Servers reduced from 31 to 17, instituting savings of above 1 million USD per year
• Developed and presented a Business case to the CIO / top management with the new process changes
• Lead the team in performing the business analysis, design, testing, system documentation and user for the project
• Negotiated contract deals with third parties for Infrastructure and Applications support
• Led and managed the Functional and Technical aspects of the project
• Designed and developed Custom Reports using Crystal Reports

Team Lead

Confidential

Responsibilities:

• Designed, configured and Implemented the BI system at the client site
• Simulated the business processes based on user requirements
• Deep understanding of technologies and concepts enabling successful results
• Trained key / end users and documented key knowledge transition activities

Team Lead

Confidential

Responsibilities:

• Led the team in designing the Custom Database and preparing and executing Test plans
• Defined Codification Standards for projects
• Designed Data Checking formats and ensured Data Validation for Pilot run
• Leading by example
• Effective Communication (believe in over communication)
• Setting up the KPI’s and achieving them
• Program feasibility & Risk Analysis, Assessment, Planning, and Execution
• Resource Management & Contracts Negotiation
• Solution Proposal review and guidance