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Insurance Claims Adjuster/assistant Manager Resume

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Wall Street, NY

SUMMARY:

  • 5+ years of experience in business development, customer service, Inside/Outside Sales
  • 5+ years of marketing experience in websites, imaging, product development and market analysis
  • 4 years of management experience in sales representatives, managing territories, and directing departments
  • Skilled problem - solver with a track record in developing sales and implementing solutions servicing existing accounts, processing orders, and establishing new accounts toggling between dual monitors, multiple systems, and/or multi-tasking in a fast-paced environment.
  • Adjusted content of sales presentations by studying the type of sales outlet or trade factor
  • Account Manager Customer Service Data Entry Inbound/Outbound (Sales/CSR) Logistics Chat Liaison (Chat Operator) Marketing*Manager Inside/Outside Sales *E - Commerce

PROFESSIONAL EXPERIENCE:

Confidential, Wall Street, NY

Responsibilities:

  • Kept a track record in phone-based relationship building sales with the ability to manage lead pipeline for maximum customer contact cold calling
  • Created sales scripts and rebuttals,Up-sell and Cross-sell
  • Performed general office support
  • Conducted in-depth reviews of clients' financial circumstances, current provision, and future aims
  • Analyzed information and preparing plans best suited to individual clients' requirements
  • Cold calling clients and setting up meetings liaising with head office and financial services providers

Confidential, Lake Worth, FL

401K Consultant

Responsibilities:

  • Converse daily with plan administrators and business owners all over the country setting appointments to discuss fiduciaries responsibilities and ways to make improvements to their company's Retirement Plan
  • Researched, composed and packaged proposals

Confidential, Boca Raton, FL

Chat-Liaison for Car Dealerships Live Chat Solution

Responsibilities:

  • Used chat, text solutions to increase sales, providing lead conversion and customer experience solutions to the automotive industry turning inquiry into sales, service appointments, finance information and general questions

Confidential, Boynton Beach, FL

Account Manager

Responsibilities:

  • Managed AT&T business accounts, developing new business ideas to generate more revenue for their business or cut down on their business service expenses
  • Up-sell, cross-sell and generate as much revenue as possible for AT&T business accounts (was a Top Producer for AT&T and Direct TV outbound calling and inbound)
  • Served as a liaison between customers and businesses to ensure the quality of services
  • Successfully kept a track record in phone-based relationship building sales with the ability to manage lead pipeline

Confidential, Delray Beach, FL

Computer Diagnostic Specialist/Inside Sales B2C, B2B

Responsibilities:

  • Full-service phone and Remote LogMeIn set up helped to perform diagnostics, installing software removing software
  • Answered incoming calls in a prompt professional manner while meeting performance standards
  • Maximized the average ticket (700$) on consumer sales, effectively generated $2000 daily in revenue selling software and Tech Services
  • Surpassed monthly quotas consistently writing 35k-40k in revenue a month

Confidential, Palm Beach Lakes, Fl

Insurance Claims Adjuster/Assistant Manager

Responsibilities:

  • Interacting with clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost
  • Advising and Following Up with client's on the law and legal issues relating to their accidents making sure they got the compensation they deserved

Confidential, Westbury, NY

Mobility and Technology Sales Manager

Responsibilities:

  • Managed an inspired selling culture in the mobile and technology department
  • Extensive knowledge of the product assortments, career plans, and offering, as well as tech services to customers to meet and exceeded established sales goals
  • Built a book of business through in-store customer engagement, referrals and outbound calls
  • Set up and changed Plano grams with new phone assortments

Confidential, New Hyde Park, NY

Senior Program Support Coordinator

Responsibilities:

  • Promptly responded to general inquires from members, staff, doctors and clients via telephone, mail, fax, and e-mail
  • Produced hundreds of important reports, cases, and files working side by side with physicians, registered nurses, health professionals, doctors

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