SUMMARY:

• Expert in the areas of Project Management (including Agile/Scrum/SAFe), Project Portfolio Management, Business Analysis, Troubled Projects Recovery, Process Improvement, Change Management, Business Process Re - engineering, SDLC and Change Management
• 20+ years of experience managing IT, Software Development and Enterprise-level projects in Hospitality, Shipbuilding, Financial, Banking, e-Commerce, Transportation, Telecommunications, Healthcare, Real Estate, Construction, Port Terminals, Logistics, Public, Pharmaceutical, Oil & Gas, Product Development, Government and Retail/POS industries
• Managed projects of up to US$100 million and teams of up to 100 people, including hiring, performance appraisals, coaching, mentoring and
• Scope of projects included enterprise, workforce management, TV, streaming services/apps, system/application integration, COTS, HSE, telecom security, cloud platforms, system implementation, property management, regulatory (OSFI and Basel), invoicing, reporting, data-mining, cybersecurity, financial, business intelligence, call centers, radio, safety, life-critical, budgeting and forecasting, convergent billing (including OSS/BSS), taxation, e-commerce, virtual machines, construction, data warehousing, cloud/cloud migration, custom application development, control system automation, technical debt, payment, credit card, regulatory, ERP, SaaS and infrastructure systems
• Directed and managed all aspects of project delivery including eliciting requirements, managing stakeholders, defining project scope (including business problem definition, business needs, functional and/or non-functional requirements, and business workflow and process maps), product backlog management, specifying deliverables, capex/opex, estimating project duration, effort and cost, creating detailed project plans, managing change requests, development of test strategies, test plans and test cases including SAT/UAT planning. Ensured all deliverables are delivered on time and within budget.
• Author of several books and courses dedicated to Project Management, Project Portfolio Management and Business Analysis
• Author of several Project Management and Business Analysis courses on Confidential

PROFESSIONAL EXPERIENCE:

SENIOR PROJECT MANAGER & BUSINESS (REQUIREMENTS) ANALYST

Confidential

Responsibilities:

• Project management - 75% (waterfall and Agile) and business analysis - 25%
• Specifics:
• Provided clearly defined project expectations, timely delivery of critical milestones, and measurable project results
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Develop detailed project plans and deliverables which align with stakeholder expectations and standards.
• Coordinates internal resources and/or third parties/vendors for the flawless execution of deliverables.

Confidential

Responsibilities:

• Project management audit - 100% (waterfall)
• Specifics:
• Provided clearly defined project expectations, timely delivery of critical milestones, and measurable project results
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Develop detailed project plans and deliverables which align with stakeholder expectations and standards.
• Coordinates internal resources and/or third parties/vendors for the flawless execution of deliverables.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Sample project: Shaw Avenue Building

Confidential

Responsibilities:

• Project management - 75% (waterfall and Agile) and business analysis - 25% (50+ projects in total)
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Coordinating the completion of user stories, sprint planning, stand-ups and sprint review meeting
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.

Confidential

Responsibilities:

• Project management - 50% and business analysis - 50% (waterfall and Agile) and Project Portfolio Management implementation
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Coordinating the completion of user stories, sprint planning, stand-ups and sprint review meeting
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success

Confidential

Responsibilities:

• Project management - 25% (waterfall/Agile) and business analysis - 75% consulting (waterfall/Agile)
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Coordinates internal resources and/or third parties/vendors for the flawless execution of deliverables.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.
• Created and reviewed RFP documentation
• Sample project: Property Management System (PMS/ERP) Replacement including financial, data warehousing, e-commerce and call center modules (included analysis of Microsoft Azure, Amazon Webservices, Google Cloud Platform)

Confidential

Responsibilities:

• Project management - 25% (waterfall) and business analysis - 75% consulting (waterfall)
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Coordinating the completion of user stories, sprint planning, stand-ups and sprint review meeting
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success
• Sample project: Invoicing Process Improvement for Department of National Defence and Canadian Coast Guard

Confidential

Responsibilities:

• Project management - 50% (waterfall) and business analysis - 50% consulting (waterfall)
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.

Confidential

Responsibilities:

• Business analysis - 50% and project management - 50% (waterfall and Agile) consulting
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.
• Sample project: Convergent Billing System (ERP, OSS/BSS) Replacement (including an eCommerce and Tax components)

Confidential

Responsibilities:

• Project management (Agile) and business analysis consulting
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.

Confidential

Responsibilities:

• Project management and project portfolio management consulting
• Sample project: Project and Portfolio management implementation @ FHA

Confidential

Responsibilities:

• Project Management (waterfall) methodology and implementation
• Conducting an Assessment study
• Creation of a Recommendations document
• Development of:

Confidential

Responsibilities:

• Project management (waterfall and Agile) and business analysis consulting
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.
• Successfully completed 15 projects including 7 tax-related initiatives
• Sample Project: Confidential Rewards Zone Visa (including call center module)

Confidential

Responsibilities:

• Project management (waterfall and Agile) and business analysis consulting
• Specifics:
• Provides clearly defined project expectations, timely delivery of critical milestones, and measurable project results.
• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Accountable for executing and leading project plans ensuring completion of deliverables within the defined deadlines, scope, and budget.
• Assist in the definition of the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage changes to the overall project scope, schedule, and costs using the appropriate verification processes.
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.

Confidential

Responsibilities:

• Responsible for project management documentation e.g project management plan, change management plan, Project charter, requirement document
• Employ effective project and change management methodologies to assess and minimize any project risk, escalates issues and barriers as necessary to management.
• Measure project performance using appropriate tools/techniques, tracks completion of action items, and develops baseline metrics of success.
• Completed close to 20 projects including regulatory, data center move and infrastructure
• Sample Project: QA Environment Build - Project Management and Business Analysis of SAT/UAT/TR environments creation for HSBC Canada IT.