SUMMARY:

• 25+ years of Program Management, PMO, Business Analysis, Requirements Definition, Enterprise Data Warehouse and Architecture, PPM, APM, SDLC, Enterprise Architecture and Infrastructure, Risk Management, TOGAF, Zachman Framework, DoDAF, GWAC, SOX Implementation, EVM, IDIQ, IA C&A, Governance, Risk & Compliance (GRC), KRIs/KPIs, QA/QC, WAWF, and strong Systems/Software Development Lifecycle (SDLC) experience.
• Excellent communications and facilitation skills and experience handling all levels of management.
• Utilized portfolio/program management / tracking tools: MS Project, Planview, AtTask, EPM Live
• Significant Federal Government, Banking, Financial Services, and Government Sponsored Entity experience.
• SharePoint, Project Server, UML, VB/VBA, SAS, RUP, Oracle/Oracle Financials, Java, C, Microsoft, Unix & Crystal Reports.
• Implemented ISO, CMMI, and CobIT.
• Managed contracts to include P&L, CDRL/SDRLs, and Integrated Master Schedules.
• Legislative compliance; Sarbanes - Oxley, Confidential, FISCAM, FFMIA, SSAE-16, HIPAA, Dodd-Frank, COOP, FFIEC, FATCA and GLBA
• Implemented checks to ensure data security. Completed Army Manager’s Internal Control Program
• Researched legacy systems’ data sources, defined and mapped data for new systems. Extracted data providing business intelligence reporting. Facilitated translation of business operations into system functionalities. Liaise between operations units and information technology areas.
• Exposure to Federal Assistance s Data System (FAADS) and Federal Procurement Data System - Next Generation (FPDS-NG).
• Implement Data Governance to define data, business rules (transformations) and performance metrics for business reports/dashboards. Set expectations and obtain commitment for ongoing business participation in data governance process.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Manage Federal Survey plan participants and deliverables across multiple government agencies; agency agreements, survey specs, Legal/Compliance ensuring all verbiage/artwork is correct and approved on Limited Agency Agreement and all letters/surveys, answering consumer calls and keeping tracking of opt-out requests, Pricing, Survey Kick-off, close out all items with surveyor, deal with revenue allocations and payment.
• Ensure Data Security to include PCI DSS Compliance protecting PII. Includes Identity and Access Management, FIPS 140-2 compliance, OMB compliance and Fraud Detection Services.
• Work Proposals for Business Capture of government / commercial contracts for both company and client. Evaluate proposals from sub-contractors/vendors for client determining who should receive contract. Work with Legal to coordinate contractual "business" requirements ensuring compliance to terms and conditions.

Confidential

Project Manager/Management Analyst

Responsibilities:

• Provide analysis support to, management, and process improvement opportunities for business process reengineering, overall operations and organizational development. Preparation of executive briefings and analysis materials. Development of performance measures, data models, and metrics reporting. Provide general management support and program management support.
• Implement SBLF PMO developing new architecture governance and consolidated repository/data warehouse.
• Maintain/code VBA, Access DB / SharePoint. Consolidate/migrate current Access back-end databases / Excel Tools to SharePoint/SQL Server maintaining Access front-end.
• FAR/CAS/OMB Circular Consultation, Compliance Program Development, Government Audit Support Services, C&A. Perform independent financial information system control audits utilizing FISCAM to ensure compliance in accordance with Confidential . Included a Lending Survey which financial institutions were mandated to supply detailing utilization of funds.
• Responsible for a large scale development using scrum/agile process methodology and implementation of a compliance and trade data processing system.
• Increased visibility supporting internal processes and external parties’ requirements; in particular, decision-making at lower levels to ensure oversight at an appropriate level within the enterprise of decisions that may have far-reaching strategic consequences for the organization
• Conduct JAD sessions with stakeholders throughout SDLC to resolve open issues.

Confidential

Program Manager

Responsibilities:

• Program Management consulting in support of Business Operations including proposal support in response to RFPs, RFIs, etc.
• Providing support services for both commercial and governmental operations as required; e.g. C&A, technical/non-technical documentation.

Confidential

Program Manager

Responsibilities:

• Responsible for multiple Federal projects utilizing MS Project & AtTask implementing an Enterprise Business Process Management System, Enterprise/IT Governance, COTs solution selection, Enterprise Architecture, Enterprise Data Warehouse Implementation, Business Architecture, SDLC ranging from $3-5M annually utilizing EVMS, maintaining, reducing budgets, increasing QA, mitigating risk utilizing OMB methodologies. Capital Planning and Investment Control (CPIC) consisting of development and delivery of acquisition-related analysis and documentation; e.g. OMB Exhibit 300s.
• Analyzed business processes by eliciting day-to-day tasks and requirements from incumbent staff and documenting the business processes within a new standard operating procedure. Provided solution development and successfully brought processes into alignment with strategic goals with detailed workflow diagrams of each business process to graphically illustrate process flows. Work with USDA Security Support Services ensuring compliance with Section 508, HSPD-12 & Confidential /FISCAM support.
• Worked with Executives in getting on GSA Schedule.
• Developed stakeholder & sub-contractors relationships expanding the understanding of current processes, environment and business growth opportunities/ new Task Orders to include Directors and CIO. Responsible for providing risk management consulting services including better measurement, management of risk and control, and improving the consistency of system and practices.
• Wired/wireless networking security policies, design & implementation. Implemented on-line services via Androids & PDAs.
• Data Governance processes in consolidate data across regions introducing metadata to enable high level reporting/dashboards, validation checks, identify non-conforming data with Enterprise Governance.

Confidential

Program Director

Responsibilities:

• Implemented CMMI and ITIL including audits across multiple programs/systems including IDIQ with approx.: 65 employees/ sub-contractors running global 24x7 IT Telegram Delivery System Operation & Maintenance services to US Government agencies providing ready and reliable information meeting or exceeding SLAs across Closed Systems LAN Administration and HW/SW Configuration Management for core wired/wireless networking platforms. Ensure HSPD-12, Section 508 compliance.
• Took over 44 year old contract, evaluated and retained key personnel as sub-contractors, brought on new resources, and implemented knowledge transfer and documentation creation/updates ensuring previously excluded stakeholders were included by implementing a Change and Document management system to include RYG Dashboard utilizing SharePoint/MOSS 2007. Data Governance implementing validation processes and timelines including data repair across closed systems.
• Performed C&A in preparation of external audits. Evaluated IS per FISCAM in preparation of Confidential audits. The number of high-risk security vulnerabilities were reduced 90% from reducing the cost of C&A IT systems under Confidential by 62% by continuously updating security data.
• Performed acquisition process in compliance with FAR shortening time-line and reducing costs. Also utilized GWAC.
• Managed help desk consisting of Help desk manager, Customer Support Representatives and Field Engineers supporting users 24x7 both domestically and internationally on both clas/unclas systems with 35 Tier 1/2/3 resources.
• Develop State Message and Archive Retrieval Toolset (SMART) to replace legacy communications equipment with modern tools to include SharePoint in compliance with Federal classification requirements, record keeping standards, and forthcoming executive directives on information sharing.
• Oversee all aspects of Acquisition including negotiations, documentation, and scheduling and site feasibility.
• Performed risk evaluation, reviewed design and program development, planed and performed in-house audits, made reports ensuring products met work plan.

Confidential

Responsibilities:

• Modernization, maintenance, and implementation of IT services supporting Ammunition Automated Information Systems Modernization and Maintenance program. Initial system modernization and implementation devoted to immediate and timely support of MCSC efforts in Global War on Terrorism involving critical system deployment strategies and timelines. Helping PM Ammo achieve its vision to become a revolutionary ground munitions organization. Present and train users on new applications/processes.
• Implemented on-line services via Androids & PDAs.
• Identify and communicate current and future status with stakeholders
• Implemented web site utilized Java/Javascript.
• Track performance and ensure applications/infrastructure/systems/acquisition compliance with DISA SRRs & STIGs, Section 508, DIACAP C&A, FAR & DFAR. Coordinate Requirements/Use Cases across CaseComplete 2009 and TargetProcess for Agile Project. Utilize SAS to analyze data including variance, regression, categorical, multivariate, survival, cluster, and nonparametric.
• Maintain legacy mainframe programs: COBOL, CICS, DB2. ADP supporting MVS and JES2 using TSO/ ISPF, JCL, IBM utilities, Control-M and R scheduling
• Compliance with DoD 7000.14-R, Vol 2B, Chap 4 “Procurement Appropriations.”

Confidential

Responsibilities:

• Established framework, processes, and procedures while developing the organizations PMO managing project management methodologies, best practices, audits and information organization. Created and Managed an Integrated Master Schedule to manage 10 year $17.4B project building/ upgrading 60+ embassies to include varying numbers of US/Non-US Contractors in excess of 150. Included IDIQ projects. Ensure facilities HSPD-12 compliance.
• Develop support methodology to monitor critical paths for all activities to minimize waste and EVM to monitor performance and communicate to stakeholders. Develop framework of processes/alternate approaches tracking/coordinating multi-national financial, construction, security, and logistics/deployment to include Data Governance for ETL systems transferring data across systems to maintain data validation, implement metadata and data recovery/correction. C&A, network security (wired/wireless) implementation.
• Implemented on-line services via Androids & PDAs.
• Implement SharePoint/MOSS 2007 Web Content Management System.

Confidential, IL

Responsibilities:

• Help desk shift man ented on-line services via Androids & PDAs.
• Identify and communicate current and future status with stakeholders
• Implemented web site utilized Java/Javascript.
• Track performance and ensure applications/infrastructure/systems/acquisition compliance with DISA SRRs & STIGs, Section 508, DIACAP C&A, FAR & DFAR. Coordinate Requirements/Use Cases across CaseComplete 2009 and TargetProcess for Agile Project. Utilize SAS to analyze data including variance, regression, categorical, multivariate, survival, cluster, and nonparametric.
• Maintain legacy mainframe programs: COBOL, CICS, DB2. ADP supporting MVS and JES2 using TSO/ ISPF, JCL, IBM utilities, Control-M and R scheduling
• Compliance with DoD 7000.14-R, Vol 2B, Chap 4 “Procurement Appropriations.”
• State Departme ager with 4 Tier 1/2 personnel supporting Integrated Logistics Management System portal modules: DPM, Ariba, Asset Management, Motor Vehicles, etc. for the eLogistics program shipping/tracking personnel, equipment to over 160 embassies.
• Utilized Control-M to generate alerts/tickets for Remedy Help Desk. Utilized SharePoint for document storage.

Confidential

Program Manager

Responsibilities:

• e and ensuring compliance with Section 508, DIACAP C&A, HSPD-12, AR 1-1, AR 11-18, DoD 5000.4, FAR & DFAR. Risk management including better measurement and management of risk and control, and improving the consistency of system and practices within the enterprise. Planed and performed in-house audits, made reports. Wired/wireless networking design and implementation. Utilize SAS to analyze data including variance, regression, categorical, multivariate, survival, cluster, and nonparametric.
• Managed acquisition/deployment of supplies, equipment; i.e. desktops/laptops, cables, furniture both international & domestic. Utilized GWAC.
• Program/Portfolio Management (DoD Directive 8100.1) ensuring compliance with Planning, Programming, Budgeting, and Execution System (DoD Directive 7045.14). Compliance with DoD 7000.14-R, Vol 2B, Chap 4 “Procurement Appropriations” within Enterprise Governance structure and relationships which control, direct or regulate performance of enterprise programs, portfolios and infrastructure business/IT processes.
• Implemented .Net Web Content Management System. Implemented on-line services via Androids & PDAs.
• Evaluated products and best practices for Help Desk, Software Development and LAN Infrastructure. Managed implementation, configuration, technical support and administration of networked systems and communications to implement ITIL Incident & Problem Management, SDLC, Change and Release Management via schedule and audits increasing performance and removing bottlenecks.
• Managed help desk manager, 40 - tier 1/2/3 Technical/Customer Support Representatives supporting users 24x7 both domestically and internationally on both CLAS/UNCLAS systems.
• Evaluated new candidate technologies for in corporation into automated reporting systems.
• Worked with General Fund Enterprise Business System (GFEBS) a web-enabled SAP COTS system Enterprise Resource Planning (ERP) financial management system allowing Army to share financial data across the Service (Active, Reserve, National Guard) to integrate IFS financial data including validation, timelines and recovery of non-conforming data. Ensure service level data validation metrics. Train resources on new processes.

Confidential

Project Manager

Responsibilities:

• Implemented Enterprise Product Image Management program including Data Governance to establish and manage a centralized management system that captures, approves, stores and delivers digital assets for the enterprise providing strategy, processes to support activities associated with ingesting, transforming, managing and deploying assets required to support Marketing, Product Content Management, Catalog Management and Lowe’s website reducing unnecessary duplication of assets, current updated information and costs. Ensured Sarbanes-Oxley compliant deliverables & documentation utilizing EVMS & Issue/Risk management in MS Project, Office and Excel. Utilized Business Solutions Group Enterprise Portfolio Management & PMO dashboards for multiple projects with a $5-10M budget tracking performance.
• Utilized an Integrated Master Schedule and PWBS to support the events, s, and criteria with detailed tasks,activities, and milestones with dependencies so an accurate critical path can be calculated. Implementation of JDE Interoperability functionality for PDM data. Performed risk evaluation, reviewed design and program development, planed and performed in-house audits, made reports making sure products met work plan. Trained client / mentored team in new processes / applications.

Confidential

Program Manager/SOX Quality Facilitator

Responsibilities:

• Reviewed Workstream evidence and sign-offs ensuring Sarbanes-Oxley Act compliance. Utilize SAS to analyze data including variance, regression, categorical, multivariate, survival, cluster, and nonparametric.
• Coordinated quality standards between PMs and internal/external personnel or standards organization - Best Practices, SOX, and Quality Management ensuring Change Control while following documentation in Remedy, Mercury, ClearQuest and SharePoint. Conducted QA activities/audits within large, complex financial restatement initiative regarding G/L and 10-K processes for resubmission to SEC. Implement data governance ensuring data validity and security, implementing data quality metrics and non-conforming data recovery. resources to align people, processes, lines of business and technologies.
• Raised awareness of risks, issues, and assumptions preventing impact on upstream/downstream projects ensuring internal and cross project documentation met quality standards mandated by SDLC.
• Directing business and IT resources coordinating complex interdependent projects of 50 PMs and 50 accountants utilizing EVMS metrics improving performance and reducing cost within Enterprise Governance.

Confidential

Program Manager/System Analyst

Responsibilities:

• Managed multiple matrixed sub-teams and the Initiative Level CCB to audit financial projects ensuring governance, risk & compliance (GRC) with the Sarbanes-Oxley Act. Conduct QA activities within large, complex financial restatement initiative regarding G/L and 10-K processes for resubmission to SEC. Analyze data using SAS, including analysis of variance, regression, multivariate, survival, cluster, and nonparametric.
• Ensure management methodologies, best practices, technical standards, and documentation and implementation procedures in a mainframe, client-server and UNIX environment. Implement data governance ensuring data validity and security, implementing data quality metrics and non-conforming data recovery.
• Worked with Enterprise Team to switch from waterfall to Agile/Rolling Wave methodology. Portfolio management/tracking utilizing Planview PPM software. Also, implementing Rational Unified Process (RUP).

Confidential

• $6.2 million project rebuilding Online Account Servicing web application to interface with 3rd party credit card processor (TSYS) ProphIT software within $600M corporate restructuring. Implemented EVMS in a client, contractor, vendor and off-shore environment reducing risks, issues, lowering budget costs while delivering excellent customer service which gained the project the respect of stakeholders all in compliance with Sarbanes-Oxley. Managed SharePoint to control scope, schedule, cost & quality of work packages. Implemented Scrum/Kanban/Agile on OASR project under overall Waterfall umbrella of the Helix project. . Implement data governance ensuring data validity and security, implementing data quality metrics and non-conforming data recovery. Web based customer support help desk with 10 Tier 1/2/3 persons assisting users with credit card / banking inquiries.

Confidential

Project Manager / Analyst

Responsibilities:

• Developed L3-Communications Defense Threat Reduction Agency (DTRA) contract strategic initiatives, functional interviews, requirements, and system strategies and plans presenting cost/benefit analysis: ROI, scope, success objectives, performance metrics, resource and budget plans, and risk analysis decreasing costs and improving utilization of resources. Developed, administered and utilized PM processes, tools and methodologies while consolidating reporting and enterprise view of projects. Utilized an Integrated Master Schedule and PWBS to tracks costs, resources, and schedule of tasks across multiple events.
• Trained client in Project Management methodology, EVMS and MS-Project.
• Implemented .Net Web Content Management System. Section 508 compliance.
• Compliance with DoD 7000.14-R, Vol 2B, Chap 4 “Procurement Appropriations” and DIACAP C&A.

Project Manager/Configuration Manager

Responsibilities:

• Worked and managed multiple commercial and government programs/projects utilizing direct reports, sub-contractors and vendors both domestic and international.

Confidential

Telecommunication Officer

Responsibilities:

• Managed PLRS Technology Program, C&A, wired networks, data centers, security (physical, electronic, software)
• Managed acquisition/deployment of supplies, equipment; i.e. desktops/laptops, cables, furniture both international & domestic.

Confidential

Telecommunications Specialist

Responsibilities:

• Wired networks, data centers, security (physical, electronic, software)
• Ran NBC Vault and .