SUMMARY

• Senior Business Analyst with 8+ years of industry - wide experience in the domains of finance, banking, insurance, and healthcare, with a comprehensive understanding of Business Requirements and Business Intelligence elicitation techniques, as well as experience in envisioning, representing, refining, and translating the product vision from the business sector to the software development phase by making critical contributions in varied stages.
• Proficient in using Unified Modeling Language (UML) for Business Process Modeling by developing Use Cases, Activity Diagrams, Entity-Relationship diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams, and Process Work Flow Charts, and documenting them through various software’s such as MS Visio and IBM Rational Rose.
• Solid understanding and knowledge of Waterfall, Rational Unified Process (RUP), Rapid Application Development (RAD), Agile, and SCRUM development methodologies.
• Led teams on numerous occasions to examine and solve business problems by accurately understanding and communicating needs of clients, thereby helping them achieve significantly improved quality and value for their customers.
• Strong leadership and mentoring skills. Highly proficient organizational and computer skills. Competent Strategic Management, Competitive Intelligence, and Business Development experience capable of making appreciable contribution to management and business performance.
• Expert at analyzing, designing, and re-engineering system applications and business processing.
• Experienced in management of all phases of System Development Life Cycle (SDLC).
• Skilled at performing GAP Analysis, Financial Analysis, Market Risk Analysis, Credit Risk Analysis, User Acceptance (UAT), SWOT Analysis, Cost-Benefit Analysis, Execution Cost Analysis, and ROI Analysis.
• Extensive experience in Change Management, Change Request Handling, and Release Management Process.
• Exceptional business acumen. Ability to adapt to new technologies and learn quickly, and deliver quality products and services on time.
• Seasoned specialist with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Project Management.
• Familiar with testing tools to design and develop test plans and scripts, and promptly acclimatizing to organization/ industry specific technologies. Experience in Structured Query Language (SQL).
• Knowledge of Risk Management, Performance Measure Development, Process Development, and Work Breakdown Structure (WBS) Development.
• Outstanding written and oral communication skills. Superior presentation skills. Extensively and continuously involved with upper organizational management through Joint Application Development (JAD) sessions in all previous projects.

TECHNICAL SKILLS

Modeling & Designing Tools: IBM Rational Rose, MS Visio, IBM Rational RequisitePro

Defect Tracking: IBM Rational ClearQuest, Bugzilla, Mercury Quality Center

SDLC Methodologies: Agile/SCRUM, RUP, Waterfall, RAD, JAD, Object-Oriented Design & Analysis

Operating Systems: MS Windows XP, MS Windows 7/8, Mac OSX, Linux

MS Office Tools: Word, PowerPoint, Excel, Project, SharePoint

Databases: Oracle, SQL Server, MS Access

Testing Tools: HP WinRunner, HP LoadRunner, HP QuickTest Pro

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Sr. Business Analyst

Responsibilities:

• Initiated and conducted Joint Application Development (JAD) sessions and individual interviews with relevant parties to gather complex requirements for data acquisition, conversion scheduling, and data mapping routines.
• Participated in ETL (Extract, Transform, and Load) Analysis and documented ETL processes for various data sources.
• Performed extensive data modeling and development analysis of specific and elaborate data conversion routines.
• Administered interactive sessions with internal technology partners to schedule scope and prioritize functional development.
• Involved in daily SCRUM meetings for various data analysis tasks. Prepared Business Requirement Document (BRD) and obtained project sign-off from project sponsors and other major business stakeholders.
• Created and managed change control guidelines, and supervised all change requests and additional requirements throughout each process phase.
• Coordinated with different business and technical teams to harmonize scheduling, communicate requirements, and minimize risk.
• Utilized MS SharePoint to effectively organize and handle management issues, data review, project operation, and document repository.

Environment: MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, MS SharePoint, UML.

Confidential, Chicago, IL

Sr. Business Analyst

Responsibilities:

• Analyzed impact of proposed solution across the business, developed Use Cases to explain and demonstrate business requirements and specifications to IT team, and contributed business process perspective during design reviews.
• Performed a detailed analysis of existing systems and outlined a model to develop a common Fixed Income trading platform based on knowledge of fixed income securities and portfolios. Carried out Market Risk Analysis.
• Applied iterative model techniques in every stage of the System Development Life Cycle (SDLC) with an emphasis on Agile Development Methodology.
• Experienced in all phases of Business Intelligence and Data Warehouse projects including functional specifications, dimensional and relational data modeling, and source-to-target mapping.
• Created management reports utilizing IBM Cognos software for various projects involving creation of new data feeds to the Enterprise Data Warehouse (DWH).
• Prepared and reviewed rigorous Stress Testing reports on forex, fixed income and equity portfolio.
• Prepared Business Requirement Documents (BRDs) for consumer lending process, ALS (Advanced Lending Solutions) loan booking process, and payment applications.
• Interacted extensively with business representatives through Joint Application Development (JAD) sessions and one-on-one interviews to draft use cases, draw UML diagrams, and design Graphic User Interface (GUI) Prototype. Used Gliffy to construct online diagrams, flow charts, SWOT analysis, and Wireframes.
• Worked closely and continuously with on-site and offshore team members to resolve any issues as they emerged during each SDLC phase.
• Extensively utilized Entity Relationship (ER) diagrams and performed data modeling.
• Worked directly with senior development engineers to identify focus areas for testing activities; track and report defects; and prepare project schedules.
• Collaborated with Information Architect to create wireframes and prototypes for the web-based application.
• Communicated constantly with development and QA team to ensure overall quality and scalability of software.
• Involved comprehensively with User Acceptance (UAT), Performance Management, and Documenting User Manual.

Environment: MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, UML, IBM Cognos, IBM Rational RequisitePro, Gliffy, Agile Development Methodology.

Confidential, Arlington Heights, IL

Business Analyst

Responsibilities:

• Extensively worked and interacted with business owners, portfolio managers, and experienced investment management teams to identify and organize business requirements.
• Analyzed and converted requirements into Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Performed Gap Analysis to pinpoint gaps in current system, evaluated solutions for business problems, and proposed alternate methods to increase efficiency.
• Accumulated customer requirements through surveys and interviews, and translated them into system requirements.
• Worked continuously as a liaison between users, QA team, and development team to facilitate communication, as well as translate and explain business requirements and technical features as required.
• Developed Use Cases using Mercury Quality Center and Use Case Diagrams using MS Visio.
• Employed Unified Modeling Language (UML) to prepare Collaboration, Activity, and Sequence diagrams for detailed analysis of business objects and processes.
• Employed and managed a combination of SCRUM and Agile development methodologies.
• Developed data flow diagrams, illustrating flow of data from the legacy systems into the application database systems, along with checkpoints for testing and verification.
• Conducted Joint Application Development (JAD) sessions with stakeholders, end-users, subject matter experts (SME), QA team and development team leads to collectively determine and understand business and functional requirements.
• Created standardized documentation for UNIX server builds for new customers.
• Reviewed defect reporting and resolution in Mercury Quality Center to track project progress schedule.
• Wrote and executed system test plans, test data, and test cases for the web-based application.
• Performed thorough functional, smoke, regression, usability, system, and integration testing.
• Identified, organized, and documented changing application requirements using Rational RequisitePro.
• Worked closely with end-users during User Acceptance Testing (UAT).

Environment: MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, UML, HP Mercury Quality Center, IBM Rational RequisitePro, Agile-SCRUM Development Methodology.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Analyzed As-Is system and executed business requirements collection in accordance with the project scope and System Development Life Cycle (SDLC) methodology.
• Used interviews, surveys, and prototyping to gather user and business requirements, and create process flows and designs for the To-Be system.
• Performed extensive requirement analysis, comprising data analysis, gap analysis, feasibility analysis, and project assessments, leading to cost-effective delivery of the application.
• Understood and articulated the collected requirements, and converted them into technical specifications.
• Reviewed project deliverables in all phases to ensure completeness, quality, and compliance.
• Created and analyzed User Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) using MS Visio and Rational Rose. Developed the Requirement Traceability Matrix (RTM).
• Incorporated and supervised Rapid Application Development (RAD) approach.
• Acted as primary liaison between technical and operational departments throughout entire project cycle.
• Worked with User Interface (UI) team to create test mock-ups in order to ensure that all functionalities were incorporated in the end product as per BRD.
• Utilized Unified Modeling Language (UML) applications to design Use Case diagrams and Activity Flow Charts.
• Designed and performed basic SQL queries for Quality Assurance (QA) testing and report data validation.
• Developed test cases based on business requirements for Graphic User Interface (GUI), User Acceptance, and System Back-End testing.

Environment: MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, UML, IBM Rational Rose, SQL, RAD Approach.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Comprehensively involved in gathering business and system requirements, and brainstorming new functionalities for current systems.
• Provided conceptual solution, and translated conceptual solution into technical design.
• Used Unified Modeling Language (UML) to create Use Cases, Use Case Diagrams, Class Diagrams, and Sequence Diagrams.
• Administered Joint Application Development (JAD) sessions to allow various stakeholders to exchange perspectives and resolve differences and issues in order to prompt consensus among parties.
• Conducted Functional Requirement Specifications (FRS) and User Requirement Specifications (URS) reviews and walkthroughs with designers, developers, and stakeholders.
• Supported Project Manager with creating detailed project plans to assist in developing, scheduling, and tracking project timelines.
• Supplemented project governance and provided regular project communications to the Project Manager and business departments.
• Performed Feasibility and Adaptability studies, and Market Risk Analysis to identify critical business areas from the User’s perspective.
• Developed and reviewed Test Cases, and mapped them with requirements.
• Aided User Acceptance Testing and of the new system.

Environment: MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint, UML.