OBJECTIVE

• Business Analyst with Six years of IT experiencewith an emphasis on Business Process Analysis & System Analysis.
• Worked closely with various project stakeholders and SMEs to understand and document business requirements, functional requirements, and design specifications.
• Actively involved in entire project’s lifecycle including: development of project scope; collection and documentation of business requirements, participation in change control process, and management of user acceptance testing.

SUMMARY

• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
• Strong data analysis and Excel skills.
• Adept at preparing business requirements documents (BRD’s), defining project scope, writing system requirements specifications, creating and documenting use cases and delivering project/status reports.
• Strong subject matter expertise in Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS) and Annuity.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Understanding SOA principles, implementation methodologies, issues and related tools
• Good comfort level withCapital Markets, Money markets, Trading Systems, Derivatives (Strong in Options), Equities, Fixed Income, US government Treasury Securities (T - Bills, T-Bonds and T-Notes), Municipal Bonds, Stocks Trading Cycle, Margin Requirement, Mark to Market, Hedge Funds.
• Well versed with IBM Rational Software integrated tools for requirements management and analysis use case development, business modeling, and data modeling.
• Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• In depth knowledge of RUP’s Iterative Software Development Life Cycle process also the experienced in managing project with Agile methodology.
• Experience in conducting/facilitating JAD sessions with superior organization and presentation skills.
• Expert at analyzing, designing, and reengineering systems applications and business processes
• Experience in management of requirements throughout the Software Development Life Cycle (SDLC).
• Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques
• Hands on experience with MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information
• Possess reasonable understanding of different relational databases, writing SQL queries, creating tables, and generating reports.
• Experience in interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications (Use Cases).
• Experience as Business Intelligence/Data/Business Analyst with expertise in Investment, Financial, Business Process Engineering, Systems/ Solutions Engineering, Strategic Planning, and Systems Analysis
• Detailed understanding of testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experience in new process technology implementation and, and conducting system and user acceptance test
• Excellent written and oral communication skills with a results-oriented attitude.
• Proactive team player with demonstrated problem solving and analytical reasoning abilities.

TECHNICAL SKILLS

SDLC processes/methodologies: Agile, Microsoft Solution Framework, IBM Rational Unified Process

Requirement Management Tools: Requisite Pro, Requirement One

Modeling Tools: Rational Rose, MS-Visio, Mindjet MindManager

Office Tools: MS-Office 2007/2010 (Excel, Word, PowerPoint, Outlook)

Project Management: MS Project, Microsoft Team Foundation Server

ERP - CRM packages: Salesforce, Microsoft Dynamics

Database: My SQL, MS Access, JDBC, Oracle

Programming Languages: Java, Java Script, HTML, PHP, VBA

Testing Tools: Microsoft Test manager, WinRunner, LoadRunner

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Teamed with business partners across the globe to gather the security requirements for the application. This effort included building Business Requirement Documents, Functional Specification Documents, workflows diagrams, wire frames.
• Facilitated walkthrough session of the documents (BRD, FSD) with the stakeholder.
• Oversaw writing and review of regression test plans for customer facing web sites, mobile applications, mobile deployment methodologies, and backend IT and Call centre support applications.
• Designed and built defect management system and future enhancements prioritization in MS-SharePoint 2010. Managed execution of test plans through all release iterations.
• Application provides business intelligence analysis to decision-makers using an interactive OLAP tool Business Objects with its Web Intelligence module.
• Lead discussions on defects with development management team and other business analysts.
• Managed mobile and backend infrastructure design.
• Created process flow maps for dataflow from mobile applications through back end systems.
• Created infrastructure systems flowcharts. Created mobile application release flow diagrams.
• Designed and created SharePoint system to provide regression test plan statistics.
• Lead teams through future release prioritization sessions.
• Wrote and oversaw the testing and approval of infrastructure fail-over for disaster recovery
• Created use cases to accommodate the global need for security authorization for the IB clients.
• Responsible for project related deliverables such assecurity matrix, issue tracking document, etc. for the Information Security Module (Authorization / Entitlements) of the target Banking Application.
• Identified external system interfaces (downstream and upstream application) and was the owner for streamlining the multiple interfaces.
• Co-coordinated the UAT with the SME’s to make sure that all the Business Requirements are addressed in the application.
• Created Context Based Help on the various sign up pages to increase retention rate of applicants filling out mortgage forms.
• Use Cases and other Process Flow Models were designed using Visio and Rational Rose.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Involved in creating Business Flow Diagrams, Data Flow diagrams, UML Activity diagrams, Sequence diagrams, and USE cases diagrams using MS VISIO.
• Successfully led large cross-functional team of consultants and client resources to implement all necessary changes to achieve desired business and program goals within time constraints.
• Managed stakeholder communications including steering committee meetings, direct communications with senior management stakeholders, and issue identification and resolution.
• Collaborated directly with business units to assess thetechnical impact of business requirements and to reach consensus on alternative solutions when necessary in an effort to maintain a consistent yet flexible architecture.
• Partnered with the business leads to understand strategic goals, and identify technology components to enable business results

Environment: MS Office, MS Visio, MS Word, MS Excel, SharePoint,Business Intelligence,SQL, UML, Java, MS Visio, Rational Requisite pro, Enterprise Architect, ClearCase

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Conducted the kick-off meetings with project stakeholders, defined and introduced the project scope, team members' roles, key deliverables, timelines, milestones, and communication process
• Utilized knowledge onFixed Income Securities, Stock, Interest Rate Derivatives (Interest Rate Swap, Interest Rate Cap/Floor), Credit Derivatives (CDS), Options, Commodity Futures, Mutual Funds, Portfolio Management, Brokerage, Private Equity, Fund of Funds, and Hedge Fund.
• Involved in revising the Trading Process Flow documents which involves preparation of different technical documentations for different process like trade capture, execution, booking, validation and confirmation, clearing & settlement, Accounting, Client billing process, Cost basis accounting
• Translated the business needs into functional requirements, and communicated the same to the business users, to baseline the initial high-level requirements
• Interviewed and conducted JAD sessions with portfolio analysts and managers to understand the business processes and gather functional requirements.
• Designed and developed all Narrative Use Cases and conducted UML modeling like created Use Case Diagrams, Process Flow Diagrams and Activity Diagrams using MS Visio.
• Focused on Cycle time reduction during the process between the leads through opportunities, processing, funding, underwriting and till post-closing.
• Captured high level requirements, created business process modelling and performed requirements analysis throughout the project in working sessions, joint application development (JAD) sessions with end user, SMEs, development team and QA team.
• Developed Use Cases, Activity diagrams and Sequence diagrams from the requirements based on the UML methodologies using MS-Visio.
• Used MS SharePoint for the purpose of managing documents and for hosting websites which was used to access shared work spaces and documents.
• Performed GAP analysis to better understand the As-Is and To-be business process
• Captured the business logic and primarily responsible for creating the business requirement and functional specification documents with supporting Use Case diagrams, and data flow diagrams using UML.
• Designed data mapping documents, identifying source, target and transformation rules for loading data into targeted databases, via ETL process; assisted in creating ER models for database design
• Managed deliverables within agreed timeframes and provided status updates to the Project management Office (PMO) throughout the project lifecycle.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Assisted the QA team in developing test plans, test cases, test summary report for functional and integration testing; facilitated UAT with system users in testing and validating the system.
• Created and reviewed the Requirement Traceability Matrix for tracking the requirements throughout the different stages of the project lifecycle.
• Designed workflows and allocated permissions within SharePoint.
• Developed communication plans, user guides, and operational manuals for new functionalities, upgrades and enhancements.

Environment: Microsoft Office Suite, C#. NET, ASP.NET, SQL, SQL Server, Adobe Photoshop, HP Service CentreCaliber, RM MIS-IP, UNIX, Business Objects, TestDirector, Java, Business Intelligence, LoadRunner,Documentum, Oracle, EVPN, RUP, VBScript, Dreamweaver, Sharepoit, Sybase, Microsoft Visio, Windows NT/XP.

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Requirement elicitation from business users through JAD session and interview with SMEs.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Executed SQL queries to perform data analysis in order to generate reports, analyse data feeds from external sources.
• Conducted requirements walkthrough session with the development, QA and business teams respectively
• Supported all open pipelines, closed/lost opportunities, forecasts and territory management in SalesforceCRM.
• Also created campaigns, mass e-mailers, survey data collection and contact management in Salesforce CRM.
• OutlinedCreative guidelinesthat cover body text, headings, linking between pages.
• Verified the hyperlinks that connect files inside the portfolio or thoseleading to pages outside of web.
• Utilized SharePoint collaborative workspace for development team to analyse constant client feedback.
• PreparedUser Storiesfor variousbusinessscenarios to meet the acceptance criteria
• ConductedJAD sessionsto allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Planned and defined system requirements for Use Case Scenario and Use Case Narrative using the AGILE methodologies.
• Defined business use cases and activity diagrams to represent different workflows and associations.
• Created requirement documentations, wireframes, UML diagrams, Use cases based on system requirements in easy to understand format for Development, QA and business teams.
• Uploaded documents produced onto SharePoint, an intranet website for all Technology Information Group members to download, revise and upload shared documents.
• Facilitated JAD sessions to expedite the processes of data mapping
• Negotiated with vendors in the required areas in terms of tasks performed
• Gathered requirements from business users and tracked them using Rational Requisite Pro.
• Used MS Access and Excel to cleanse and assemble accounting data and develop reports.
• Created test scripts for all the test cases in PL/SQL
• Converted various SQL statements into stored procedures thereby reducing the Number of database accesses.
• Installed SQL Server Management tools using SQL Server Setup Program.
• Worked on implementing end to end solutions right from inception to maintenance phase for Loan/Mortgage Origination, Servicing and Collections modules for various banks
• ConductedFRS and URSreviews and walkthroughs with the designers, developers and stakeholders
• Authored progress and completion reports, which were then submitted to project management on a weekly basis
• Verified the hyperlinks that connect files inside the portfolio or thoseleading to pages outside of web.

Environment: Salesforce, Rational Requisite Pro and UML, Business Intelligence, Rational Clear Quest, Microsoft Visio, Test Director,Selenium, Agile Scrum, JIRA, WIKI, MS Visio, SharePoint,Microsoft Excel, Notepad++, Microsoft Word and Microsoft Project, Internet Explorer 8, Quality Centre

Confidential, NJ

Business Analyst

Responsibilities:

• Assist in formulating and defining project scope and objectives through research and fact finding Integrates technical knowledge with business/systems requirements
• Involved in JAD sessions to analyse and gather the high level requirements
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle.
• Extensive interactions with the client and the management teams to understand the business needs.
• Analysed user statement of requirements to develop new reports
• Interacted with Subject Matter Experts like Account Representative Major, Activities Director/Coordinator, Auditing Manager, Developers, as situation demanded, and participated in multiple JAD sessions.
• Facilitated Stand-Up meetings in the Analysis phase.
• Implemented Simulation Tool to price complex equity derivatives portfolios in combination with fixed income and finance desk portfolios.
• Used Ms SharePoint a content management platform, for managing content across the organization within a shared repository.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Worked on a core team of 5 business analysts on a web-based personal finance risk management system.
• Performed extensive requirement analysis including Data analysis and Gap analysis.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user and user acceptance testing to ensure and verify system is designed according to user needs.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
• Documented and delivered Functional Specification Document to the project team.
• Performed gap analysis to address any functional gaps in the current systems.
• Created business requirement document, reviewed and analysed it to derive the Functional specifications documents.
• Mapping and analysing EDI standard and non-standard data formats / transactions.
• Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using Microsoft Visio.
• Conducted User Acceptance Test.
• Analysed and reviewed Test Plan and Test Cases to cover overall application functionality.

Environment: Windows 95/98/NT, MS.NET, SQL Server, HTML, Business Intelligence, SharePoint,MS Visio, Mercury Quality Center, MS Office

Confidential

Business Analyst

Responsibilities:

• Created Business Requirement Document (BRD) and Functional Requirement Document (FRD) for the company’s e-commerce project by gathering requirements and understanding existing business processes.
• Conducted meeting with stakeholders like Business Managers, Subject Matter Experts (SME’s) and Client to analyse the business requirement.
• Prepared Business Workflow models by defining AS-IS and TO-BE business processes with the help of DFD and ERD by using MS Visio.
• Business requirements and functional requirements are completed for following main functionalities - User Self Registration, Product Registration, Order Entry, Creation of Service Requests, and Creation of Complaints.
• Created an automatic and manual Product Catalog, including creating document types, catalog variants, country groups, template for folders, defining types, assigning products to product catalog via hierarchies, creation of attributes, set types, list of characteristics, replication and publication of product catalog.
• Created the product master by creating hierarchies, categories, set types and attributes.
• Product Catalog maintenance & replication, user management, e-mail functionality for Password reset.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle.
• Preformed Gap analysis and Risk analysis.
• Provided input and reviewed the testing scenarios and test cases.
• Developed User Interface Scenarios for Testing and Validation of the requirements with the Stakeholders

Environment: Rational Enterprise Suite (Requisite Pro, Rose, Clear Case, Clear Quest), Visual Basic, SQL, SQL Server, Oracle, C#.Net, Web Logic, IPFR Services, HTML, Dream Weaver, Adobe Photoshop, Windows Forms, Web Forms, DOORS, Project Management