Data Analyst/ Project Manager Resume Dallas, TX - Hire IT People

OBJECTIVE:

Seeking a position in which I can use my experience, and skills to make a positive contribution to the company.

SUMMARY:

Proven track in interacting with Business Analysts, Project Managers, Financial Analysts and team members to coordinate job tasks, gathering business and database requirements etc.
Experienced in Extracting, Analyzing data and presenting data in graphical format that helped managers to make business decisions.
Market research in support of business planning and strategic sourcing initiatives.Identifies market trends and costs analysis from multiple/reliable sources
Expertise in Data Analysis, Business Analysis, Data Extraction, Data Marts. Perform Grant, Revoke table access to Database Analysts, Business Analyst, Operational Analysts and Project Manager.
Proficient in preparing Presentations, Graphs, Pivot Tables using Microsoft Excel and PowerPoint.
Proactive team player with capability of handling responsibilities independently as well as in a team environment and displayed strong analytical, problem - solving skills and document function/process flows.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Data Analyst/ Project Manager

Responsibilities:

Assist and prepare construction scheduling-phasing plan and progress reports, etc.
Maintain spreadsheets on each active project, report cost on change orders and cost on overall project cost, formulating bid summaries.
Gather and tracked data for market trends on cost analysis from multiple vendors.Develops vendor profiles to support cost and terms for negotiation theproject pricing.

Confidential, Ft Worth, TX

Data Analyst\Business Analyst

Responsibilities:

Compare Interline Switch Accounting (ISA) Records against Serving Carrier Reciprocal Switch (RAILINC) SCRS records & validate that the records are in sync.
Upload data to industry application, test the data after uploads for accuracy.

Confidential, Oklahoma City, OK

Data Analyst - Contract / Matrix Resources

Responsibilities:

Performed validation utilizing SQL once development code was pushed to production. Provided on-call support for Billing Production Support issues
Scheduled department critical meeting to review rejects and billing job failures produced by Billing System. Ensure the timely and accurate processing of rejects based on departmental standards

Confidential, Grapevine, TX

Data Analyst\Contract Pinnacle Consulting

Responsibilities:

Daily reconciliation of customers’ accounts to resolve issues between Ordering, Provisioning and Billing. (Mapping the accounts across multiple system)
Utilize Toad (PL/SQL) to extract large groups of data from Data Warehouse for analyzing and validating outstanding reported issues.
Maintained weekly management reports utilizing Adhoc queries, Excel Spreadsheet (Pivot tables, Charts and formatting data using basic formulas) and MS PowerPoint presentation (charts and etc.)

Confidential, Grapevine, TX

Research and Analyst

Responsibilities:

Reviewedout of sync major accountbillingissues due to billing systems and billing processesjob failures
Collected data from multiple systems (Arbor Investigate, SAP,Broadband, DRT, CBSS/RIBsand PCAN) and analyzedlink common scenarios to determine root cause for billing issues.
Produced, maintained and published daily, weekly and monthlyreports regarding the status of the project utilizing Excel spreadsheets, Visio and PowerPoint presentation.

Confidential, Addison, TX

Billing\Data Analyst\Contract

Responsibilities:

Built MS Access database to Identify all line items information (circuits, lines, usage charges) using SQL and Excel spreadsheets
Hosted weekly and monthly meetings utilizing PowerPoint presentation to keep management abreast of project results.
Responsible for reconciling telecom invoices for multiple leased properties

Confidential, N. Richland Hills, TX

Production\Application Support Analyst

Responsibilities:

Reviewed, researched and resolved service desk tickets. Worked with relevant resources for root cause - owning the issue from identification through implementation and documentation
Liaison between users and the business units to resolve day-to-day issues
Served as a member of the Production Support On-call Team

Confidential, Carrollton, TX

Data\Billing IT Analyst

Responsibilities:

Compiledand maintained documentation forKPI month end reports for senior management.
Resolved open billing issues, support internal departments research efforts.
Tracked and identified anomalies within the MPS mediation platform.
Assisted with auditing monthly billing cycles, compiled the data for credits to apply to customer accounts. Created Ad Hoc reports for account audits and misguided traffic.