OBJECTIVE:

• To accomplish outstanding s in a “mid to high - level” Management or Consulting position on a full-time basis by working for an organization that is highly regarded for its unique culture, fairness, ethical standards, emphasis on employee development, community awareness, technology initiatives, global business ingenuity, competitiveness, dynamic leadership and teamwork.

SUMMARY:

• Decisive, HANDS-ON, action-oriented and results-focused professional combining over 18 years of experience in public and private industry implementing state-of-the-art solutions in overall business operations for corporate growth. Recognized as a savvy leader with proven ability to deliver superior results in challenging conditions adept at short & long-term planning, guiding cross-functional teams with diverse backgrounds, consensus building, integrity-driven process management, business alignment, governance, service management practices, enterprise architecture, infrastructure, emerging technologies and C-level communications in over 25 different organizations. Specific areas of expertise include but not limited to:
• Financial Planning/ Accounting Management (GL, FA, AP, AR, PO, PA, Cash Mgmt, etc.)
• Economic Forecasting, Sales & Marketing, Quantitative & Qualitative Statistical Analysis
• Crisis and Incident Management, Regulatory Compliance & Code of Conduct
• Resource Acquisitions & Leveling, Team Building, Customer Relationships
• Reporting & Analysis - Budgeting, Forecasting, Planning, Reporting, Consolidations, Scorecards, Modeling
• Contract Negotiations & Dispute Resolution/ Contract Management
• Business Alignment, Process Re-Engineering & Workflow Analysis
• Risk Assessment/Risk Management
• Strategic Planning (Enterprise-Wide Solutions)
• Full System Development Life-Cycle Implementation Experience
• Data Modeling, Data Warehousing, Data Mart
• Functional & Technical

TECHNICAL SKILLS:

O/S: Windows, Vista, XP, Unix, Linux

ProgrammingSQL, T: SQL, PL/SQL, Shell Scripting - Korn, Borne & C, MS Visual Studio 6.0, TOAD

Languages: Java, VB.Net, ASP.Net, HTML, C

Database: Oracle, SQL Server, Fox Pro, Powerbuilder

Applications / Tools: EPIC, HL7, Planview 11.5, ERP (Oracle, SAP, MAS 500, MAS 90/200, JD Edwards/Lawson), Procurement Platform (Supply Chain), Datawarehouses (Logical & Physical Designs) on various platforms, Repertoire Symphony, Various Royalty Systems, Kronos v7.0, SAP EPM - Budget/Planning and Consolidation tools, SAP Business Intelligence reporting tools (Xcelsius & Webii), Web-Based Technologies, OnBase, Accutrac v 8.x & XE, ColorBar Gold, Trim Contect, OROS, METIFY, Jaguar, MS Office Tools & Suite, Lotus Notes, Smart DB Workbench, Oracle Financial Applications: (G/L, Fixed Assets, Purchasing, Cash Management, Inventory, A/P, A/R, OE, BOM, EDI Gateway & HR), SAP - (OLS, BPC, R3, BW, CRM & IPM), CSS, CDW, CARS, CIS, FDW, CSFS, D&T CorpTax, Counterpoint, Primavera, StarTeam, Oracle, HTB, Utopia, Ghostfill, IXOS, Artesia, Oracle Designer & Developer, AutoCAD, FileMakerPro, Resite, Ariba, Peoplesoft, Advanced user of Microsoft Office Suite: (Project, Word, Excel, Access, Visio, FrontPage, etc.), Talend Studio for Data Integration, Hyperion & Oracle Essbase, PHP, Google App. Engine, MySQL, Citrix, WebDam, AtTask, Orion-Rhapsody, DigiTrax, McAfee - Desktop Encryptions, TMS-Asset Mgmt., Innotas, Millennium, Teradata

Methodologies: Agile, Scrum, Waterfall, SOX, HIPPA, DoD 5015.x, ISO 9001, RUP, Method 1, RADFRAME, PMBOK, RUP, EUP, SW-CMM, ITIL, BPR, Lean

Reporting: IBM Clarity 7, OLS, BPC, Xcelsius, Webii, Crystal Reports, Brio, UML, Rational ROSE, Erwin, Impromptu, Cognos 8

WORK EXPERIENCE:

Confidential

PMO Senior Manager

Responsibilities:

• Help build and establish a System PMO to support SJH programs and projects.
• Developed for project management methodology, best practices and standards
• Managing shared resources across all projects supported by the System PMO.
• Manage and mentor the System PMO staff.
• Help onboard executive sponsors, initiative owners, project leads and other key stakeholders
• Direct and coordinate the change control process to ensure transparency and timely decisions across program lead for project changes to scope, timeline and/or cost.
• Monitor compliance with project mgmt. standards, policies, processes, tools and templates via project audits and toll gates
• Ensure programs and project adhere to standards for Service Strategy, Design, Transition or Improvement in order to achieve success by following ITIL and other IT best practices in an effort to maintain the highest level of quality and service to end-users/ Confidential ts.
• Established 3rd party relationships with Chase Manhattan Bank and Confidential for Oracle Applications implementations. Tokenization of AR Credit Cards, Lockboxes, MICR line check printing, etc.

Confidential - Hollywood, CA

Sr. Program Manager (Contractor)

Responsibilities:

• Managed various project managers, project teams and hospital staff on a daily basis
• Guided several departments in designing and developing projects through production stage.
• Collaborated with management teams to deliver assigned programs - Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
• Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.
• Develop and initiate internal processes to improve program delivery within specific timeframes.
• Establish goals and milestones as per the desired results to be generated by the project.
• Define the resources required for completion of a project and allocated resources accordingly.
• Manage teams working on different programs and smoothed out any areas of possible conflict.
• Evaluate timely performance of different teams working on a project and documented the progress accordingly.
• Assist engineers in documenting the project designs and making HL7 changes as per needs.
• Using EPIC, ensured that all programs were executed within established time period and complied with the defined standards.
• Liaison between Medicare, Medicaid, CHLACare for Kids and Social Security Administration for Members and Providers.
• Review, research and process eligibility reconcilement for long term care, member buy-ins, presumptive eligibility and provider claim inquiries using the MHN system, Success, Bendex (Beneficiary and Earnings Data Exchange) and SDX (State Data Exchange System), EDI, Medical Cost Estimation
• Researched and resolved Buy-in errors/ Credentialed providers using the State Licensing Boards for the management of non- network Medical and Dental Providers.
• Managed full file replacement of multiple Provider Networks.

Confidential - Hollywood, CA

Sr. Manager of Financial Planning Systems & Analysis

Responsibilities:

• Guide corporate-level and enterprise business strategic objectives, directives, initiatives, system application and integration and technology solutions
• Lead a staff of 40 personnel which includes on-shore & off-shore resources comprised of FTEs, Consultants and Contractors (geographically dispersed teams); responsible for recruiting, organization, / and staff evaluations to optimize utilization of talents in order to achieve department objectives.
• Responsible for execution of financial strategies, preparing and presenting financial reports to C-Level management, development of annual operational budgets/forecasts, actuals processing, consolidations, variance analysis/reporting (P&L, BS, etc.), month-end close, business plans, debt covenants, general ledger/hierarchy modifications, SG&A/expense analysis, financial modeling, developing/implementing policies and procedures to increase efficiencies, roll-forward forecasting, and complete quality assurance for all final projects.
• Accountable for budgets, capital/operational expenditures, technology evaluation and general on-going support costs
• Built and implemented complete divisional structure and highly effective support teams to work across 13 different business operating units (i.e. - Corporate Planning, Corp. /Elims, IT Dept., NA Concerts, E-Commerce/IT Tech, NA Ticketing, International Ticketing, Global Touring, Artist Nation, All Rights, Global Sponsorship, Consumer Products and International Concerts)
• Primary liaison between 450+ functional users of all financial planning applications and C-Level Executives
• Developed center of excellence for supporting financial enterprise applications through service-oriented delivery and specialized skill sets; developed departmental policies and procedures
• Proactively managed all service level agreements on outsourced services ensuring compliance with contractual obligations; Managed vendor relationships and negotiations including consulting costs and software licenses
• Gained complete SOX Compliance approval from both internal and external auditors ‘with absolutely no exceptions’ (3 consecutive years from PWC and E&Y); also responsible for internal controls and safeguard company information; established SLA with business
• Led 16 capitalized projects with a combined budget $48.2M (w/ in-depth knowledge of all phases of system development lifecycle, including production support); approximately 90 internal projects completed in total which were delivered on-time and under budget (managing capital/operational expenses against established budgets).
• Implemented Contract Management application (Source to Contract and Procure to Pay processes)
• Successfully guided data center migration for primary financial based applications from Torrance, CA to Ashburn, VA during company’s annual budget cycle
• Developed customized online program to fully educate all financial based end-users within the entire community
• Created 10 highly customized executive management dashboards using BI tools such as Xcelsius and Webii for better analysis of business operations.

Confidential - Los Angeles, CA

Sr. Project Lead

Responsibilities:

• Supervised a multitude of systems that process Intellectual Property & Intellectual Property Rights.
• Managed both employee and contracting resources (12 to 17 personnel) in a cross functional and matrix organization; also responsible for staff management, performance reviews and staff development
• Created solution plans, cost and ROI models and written proposals
• Lead opportunity teams through the solution development, supply chain development
• Managed primary financial-based information technology assets including hardware, software, and technical support.
• Primary person in charge of quality assurance for all production level releases; implemented policies and procedures
• Responsibilities included designing new business processes with clients for optimal use of iPLS, identify gaps and develop business requirements, conversion, security and implementation strategies.
• Solid understanding of the business from Sales & Deals, L&M, Revenue Recognition, Foreign Exchange (Currency Revaluation), Allocations, Activity-Based Accounting, Accrued Liabilities, NPV (Net Present Value), Billing (Invoicing), Deal Adjustments, Cash Application, Journals, Forecasting and Month-End Closing, Liability, Commitment, and G/L Postings

Confidential - La Palma, CA

USCO Programs Manager

Responsibilities:

• Managed a team of 6 to 10 personnel on a daily basis; Resource management included on-shore and off-shore locations
• Led development efforts of "Phase II" Work Stream process improvement tactics to further drive site-level efficiencies and customer experience enhancements
• Conducted feasibility studies and cost benefit analysis with various businesses
• Supervised in all phases of process and technology improvement - diagnostic/analysis, pilot/testing, implementation, communication, rollout and follow-up /audit
• Evaluated competitive actions and analyze Confidential results against best-in-class
• Guided functional support groups to streamline interactions with field level Ops personnel, while concurrently reducing touch point/work load requirements with at-site personnel
• Collaborated with various teams to achieve deliverables related to Confidential Unit Work Plan

Confidential - Century City, CA

Project Manager

Responsibilities:

• Solid knowledge of filmed entertainment, licensing and publishing (including content creation, distribution, rights, royalties, residuals, participations and IPM Intellectual Property Management)
• Implemented an Enterprise-Wide Records and Digital Asset Management System (Document Management); Managed and coordinated the entire project effort consisting of 55+ personnel at various intervals with a $3.7 million dollar budget completed in Aug. 2004.
• Implemented an Intellectual Property Rights and Licensing Management System for Consumer Products Division which grew revenues by 44% in 14 months by integrating strategic business approaches and technical software to streamline contract. Through system diagrams and workflow analysis, redesigned the full supply chain for home video distribution.management, recognize selling opportunities and consolidate financial reporting; Led project from start to finish with a budget of $450K and a team of 30+ personnel.
• Led technical strategy to improve corporate business relations for Vendor Management Inventory;
• Developed a business proposal to help vendors better communicate their distribution needs to MGM. This proposal was accepted in the 1st quarter of 2003. As a result, vendors (like Wal-Mart) now provide POS (EDI - point of sale) info to MGM on a pre-negotiated basis in order to determine DVD supply & demand quantities. As a result, MGM has now increased profitability by 33% in the last 9 months.

Confidential- Los Angeles, CA

Project Manager

Responsibilities:

• Managed multiple areas of operations, Host based systems, ERP implementations, Custom-Built Applications, Packaged Software Solutions, Distributed Solutions, Process improvements, Internet architecture, Audits, System upgrades, Streamlined programs, Reduced processing time, Evaluated multi-lingual software products and Client Server Application projects all with varying staff sizes.
• Each engagement listed below lasted a minimum of 6 months or longer with a total budget between $1.5 and $32.3 million dollars. Most projects listed below were managed simultaneously.
• Supervised numerous cross-functional project teams on a day-to-day basis to implement several high-impact process improvement billing operation projects for a deregulating utility market "Readying BPO for Direct Access".
• Technical lead for the implementation of an Activity Based Costing system to regulate spending activities across all internal divisions within SCE.
• Led the implementation of a corporate-wide MOSD (Meter Operation Support Desk) by developing process flows and operational procedures for the support area.
• Worked exclusively with the following SCE systems: CSS, CDW, CARS, CIS, FDW and CSFS (reporting tool) in various Southern Calif. locations such as Irwindale, Rosemead, Irvine, San Bernadino, Alhambra, Montebello and San Dimas.
• Worked with several other SCE business units to improve business operations with regards to power generation (Power Market), transmission, distribution and operation requirements during "Direct Access." Also worked on CPUC and tariff reforms to determine the impact on SCE operations.

Confidential

Responsibilities:

• Responsible for benchmarking Confidential against other successful technology-driven school districts across thenation, reviewing the status of existing budgets & use of funding (which was presume to be misused based on reports of unethical misconduct), assessing the technical skills of existing personnel at all levels, analyzing the physical use of current technology at over 30 different schools and soliciting the opinions of current employees regarding their personal satisfaction with the direction of technology.

Confidential

Responsibilities:

• Involved in detailed analysis, financial accuracy (down-to-the-penny), statistical/decision support and superiorperformance.
• Received written commendations from TCW Executive Management for instituting these measures.
• Conducted an enterprise-wide system risk assessment and presented the findings to the COO & CFO in an effort to
• Responsible for the day-to-day design and integration of J.D. Edwards including the development of a world-wide chart of accounts.
• Created and managed a custom interface development from the client’s banking institutions directly to their Oracle ERP financial system handling employee direct deposits along with time and expense information for the company.
• Responsible for coordination, implementation and maintenance for specific automated receipt, payment and billing processes (Pro-card, Cash Management, Auto Lock Box) in the Accounts Payable division.
• Implemented complete Supply Chain Management Cycle, Oracle EDI Gateway & Order Management modules.

Confidential - Los Angeles, CA

Technical Planning Lead

Responsibilities:

• Responsible for all small to medium-sized technology development, project planning and project scheduling for all Confidential t services.
• Developed and implemented a preliminary Managed Care Confidential t Status/Tracking system using MS Access which helped several hundred Confidential ts receive medical service discounts.
• Streamlined the AR/AP month-end closing, budgeting and billing processes for the Trauma Center project by addressing system issues related to Confidential t co-payments, deductibles, and covered expenses. (Reduced the month-end closing time from 22 days to 14 days).
• Extensive experience with electronic medical records and clinical operations