Program Manager Resume

SUMMARY:

Programs Responsibility in the 50 staff/vendor, $10m+ range
7 figure Business Process and Application Portfolio Management Ownership
Managed programs in home health care, school, justice, manufacturing and resource management that achieved substantial revenue and cost improvements. Recent projects include learning objects and learning delivery systems, analytics, enterprise content management, acquisition, electronic legal service, case management, licensing, compliance, business process management, person history records, business intelligence, e - commerce and financial.

TECHNICAL SKILLS:

Framework and Practices: SDLC - Software Development Life Cycle, ITIL - Information, Technology Infrastructure Library, PMBOK - Project Management Body of Knowledge, COBIT - Control Objectives for Information and Related Technology, Six Sigma, ISO, Kaizen, Agile, Scrum

Technology & Tools Specifics: (in addition to more than 10 years of systems, interface, integration and application development and implementation experience)

Web 2.0 & Cloud: iOS, Microsoft SharePoint, including BI (Business Intelligence) Services; Microsoft Silverlight and RIA (Rich Internet Applications) Services; InfoPath, SQL Server, advanced Excel charting; Microsoft Project and Project Server; JIRA, All Microsoft Office components; Google Apps; OnBase ECM (Enterprise Content Management), Java, Spring, JSON, .NET, IVR (Interactive Voice Response) PC, Tablets, Hand-held Devices, Workflow, Document Management, Kiosks, e-Courts, Case and Person-based Information Systems JIRA, Greenhopper, Rally

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

On contract with al Publisher. Managing the digital implementation and delivery of Learning Objects and Program Delivery applications for School across several distributed teams, for domestic and international K-12 school markets and multi-million user count.

Using: Agile, Scrum, Java, Spring, html5, JIRA, CMS, JSON, Selenium, RESTful Services

Confidential

Director

Responsibilities:

Conceived and built the technology portfolio and the systems life cycle of NuncSoft’s line-of-business application software and delivery of the company’s software services. Lead requirements management, testing and quality assurance and owned the company’s software as a service (SaaS) offering on the Microsoft cloud.

Used: Agile, Scrum, ITIL | .NET, SQL Server, Silverlight, html5, SharePoint, Expression, InfoPath, Drupal, Web Services, Messaging Broker | Rally, Visual Studio, Team Foundation Server, MS Office 2010, MS Project, Visio, Dynamics CRM

Confidential

Director

Responsibilities:

Product Owner for JWorks, CourtView’s next generation case management platform for local and state government.. Managed the design and implementation of software and processes to exceed organic growth targets. Lead the integration and standardization of interfaces. Responsible for M&A targeting and execution.

Used: Waterfall, Agile, Scrum, COTS Implementations | J2EE, Eclipse, Drools, Flex, .NET, SQL Server, MQ Series | Rally, Visual Studio, MS Office, MS Project, Visio, Salesforce.com

Confidential

Senior Consultant

Responsibilities:

Led the Justice Practice for the Eastern US. Created amd implemented IT Governance and IT Road Maps for the North Carolina AOC (Administrative Office of the Courts) Systems Group, the Maryland AOC and JIS (Judicial Information Systems) and general and limited jurisdiction trial courts and justice partners across more than a dozen states. Consultant Member of the Maryland Judiciary’s Advisory Committee for an Integrated Statewide Judiciary System. Facilitator of Business Process Reengineering workshops and guest member of the Data Advisory Committee of the Maryland Judiciary.

Used: Agile, XP, ITIL, COBIT, PMBOK | J2EE, .NET, SQL Server | Rational, Visual Studio, Mercury, MS Office, MS Project, Visio

Confidential

Project Director

Responsibilities:

Designed and implement business processes, systems integration projects to introduce and support electronic content management in state and local courts. Negotiated and implemented the first mandatory

Used: Waterfall | .NET | MS Office, MS Project, Visio

Confidential

Sr. Project Manager

Responsibilities:

Responsible for BPR (Business Process Reengineering) and IT projects to increase top line revenue in drug, re-insurance and health care companies. Managed the enhancement of several key business systems for real estate rental and insurance companies. Conceived and managed the engineering of one of the first web-based court case management systems

Used: Waterfall, Iterative, RUP | Java, VB, .NET, Rational Suite, Mercury, Eclipse, SQL Server, MySQL, Oracle | MS Office, MS Project, Visio

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