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Receptionist Resume

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San Jose, CA

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OBJECTIVE:

  • Seeking a position within a company where I will be able to maximize my customer service skills and be utilized to improve customer satisfaction.

SUMMARY:

  • Responsible and dependable on being able to complete job assignments in a timely manner
  • Fast learner with the ambition to excel
  • Hard worker with an optimistic attitude with the ability to perform and remain calm under pressure
  • Skilled in all aspects of providing customer service
  • Excellent Administrative Experience
  • Computer Literate: web browsing and Microsoft Word

WORK EXPERIENCE:

Confidential, San Jose, CA

Receptionist

Responsibilities:

  • Greeted customers and employees upon entry of the building
  • Answered multiple phone lines and transferred calls to extensions
  • Filed, faxed, emailed, and photo copied important documents
  • Used various computer systems for data entry and appointment scheduling

Confidential, San Jose, CA

Telemarketer

Responsibilities:

  • Made several phone calls daily offering Hvac services and maintenance
  • Answered multiple phone lines
  • Booked appointments for Hvac maintenance services
  • Faxed and emailed estimates to customers as needed

Confidential, Los Gatos, CA

Appointment Scheduler

Responsibilities:

  • Answered Multiple phone lines and directed calls to the correct personnel
  • Worked within various computer systems scheduling appointments on a daily basis
  • Made copies on the photo copy machine and faxed out documents
  • Data entry and filed important confidential documents

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