SUMMARY

• 5 years of experience in gathering business requirements, defining business process flow, system analysis, business process modeling and analysis
• Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject - matter experts, stakeholders, system implementers, and application end-users
• Good knowledge of SDLC through all the four phases including Inception, Elaboration, Construction, Transition, and employing Agile and waterfall software methodologies
• Proficient in writing BRD, Functional Requirement Document (FRD), Non-Functional Specification Document, System Design Specification, Use Cases, and training manuals
• Proficient in conducting Rapid Application Development (RAD) with Business Users, Joint Application Development (JAD) with developers
• Joint Application Review (JAR) sessions with technical team including developers to develop and agree upon a system focusing on Business Requirements
• Experience in analyzing Business and Technical specifications, developing Use-Case diagrams, Activity Diagrams, Class Diagrams
• Data Modeling, Data Mapping and Work-flow Diagrams to test requirements and procedures and formulate Business Model using Unified Modeling Language (UML) Techniques, Visio and Rose tools
• Worked with QA Team in understanding Test Cases, Test Plans, User Acceptance Testing (UAT) and ensuring that the software meets the system requirements
• Proficient in business process mapping, requirement study defining the various specifications for application implementation, and client interaction for resolving concerns
• Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments
• Expert in developing effective working relations with client teams to understand and support requirements, scope & prioritize projects, develop strategic plans to implement technology solutions, and effectively managed client expectations
• Exceptional organizational, interpersonal and leadership skills with goal-oriented attitude to motivate the team as well as work independently
• Helped to understand entire project scope with effective communication, documentation and updating status
• Experience in conducting GAP analysis to bridge the GAP between future state & current situation
• Experience in ROI analysis, SWOT analysis and, Cost benefit analysis

TECHNICAL SKILLS

Arena/Domain: Finance and Banking

Business Methodologies: Waterfall, Agile/ Scrum, RUP, RAD, Prototype model, Synchronize and Stabilize methodology

Operating Systems: MAC OS, Windows 9X/2000/NT, Windows XP, Windows Vista, Windows 7

Tools: MS Word 2003/2007/2010, MS Excel, MS PowerPoint, MS Project, MS Visio, Rational Rose, Requisite Pro

Business Documentation: Requirements gathering, business definition requirements, business processes research, analysis, documentation, use cases, JAD Sessions, GAP & SWOT analysis. Risk Analysis, As Is flow Document, Business Process Flow Analysis & Design.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Business Analyst

Responsibilities:

• Waterfall development process
• Interfaced with customers, gather requirements, lead JAD sessions and validate requirements
• Client interface, requirements gathering, writing and verification
• Functional analysis and design; design prototypes
• Wrote functional specifications
• Performed analysis and design at the job stream, process and program levels; technical specification writing
• Wrote Request for Proposal (RFP)
• Wrote/validated high-level and detail level requirements
• Developed project-wide Use-case model; assigning high-level requirements to Use-cases
• Developed Project Iteration Plans, prioritizing and assigning Use-cases to project iterations
• Wrote detailed Use-case text and diagrams
• Wrote functional specifications for existing waterfall projects
• Designed prototypes using rapid prototyping tools
• Performed customer and IT management presentations
• Liaise with Technical Lead during Use-case realization / technical design phase
• Performed presentations to customers and all levels of IT management

Environment: Waterfall, MSVisio, MS Powerpoint, Rational Rose, PL/SQL, VB, Coldfusion, Java

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Involved in understanding the current business process, defining scope of the project along with position statement
• Developed developing Business Cases, Feasibility Studiesfor Online Services (OLS)
• Meet with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD (Joint Application Development) sessions.
• Created business use case, functional (FRS) and technical specifications
• Applied Unified Modeling Language (UML) methodology to create use case diagrams
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application
• Resolved issues and improvised the process to ensure a stable and accurate solution
• Designed technical diagrams, flowcharts and system flows
• Worked with financial services as part of support for the application
• Validated business rules and all artifacts with users, approval and sign off
• Provided technical and business knowledge to clients
• Worked with the architect, developers on business and technical issues, and helped in designing the system; and testers to ensure all requirements are correctly translated
• Worked with the team on the security features: web, encryption, and authentication
• Created test plans, scripts and facilitated user acceptance testing (UAT).
• Performed manual front-end testing to check all functionalities of different modules
• Ensured that the application met user and management expectations
• Wrote a user guide by extracting core content from the developed application after implementation

Environment: MS Visio, Rational Rose, Agile Methodology, Requisites Pro, SQL, HTML

Confidential, Hoboken, NJ

Business Analyst

Responsibilities:

• Identified Business rules, Data mapping, and Application validation
• Worked in Mercers which is a sister Concern Company for their in-house HR application
• Gathered requirements, conducted user interviews, analyzed and documented project plan using Requisite pro
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML
• Managed meetings, documented, and presented summarizations to the peers, and communicated with clients regarding issues and relays resolutions to all appropriate staff
• Played a key role working closely with the Project Manager in rescheduling the project timelines using MS-Project.
• Participated in the bug review meetings
• Updated requirement document as per business user feedback and change in functionality of the application
• Rational Clear Case was used to manage all the changes and change requests in the projects
• Clear Quest was used for the bug tracking
• Assisted in development of training materials for new technology and process improvements.
• Exposure to Ad-Hoc Work-flows to avoid repetition
• Clarified QA team issues and Reviewed test plans to make sure that all requirements will be covered in scripts and tested properly
• Worked extensively on Access, Visio, and Excel

Environment: SQL, Test Director, Clear Case, UML, MS Project, Windows XP, RUP, HTML

Confidential, Kalamazoo, MI

Business Analysis Associate

Responsibilities:

• Participated in Requirements discussions with business units, ensuring all business requirements were satisfactorily captured
• Applied strong analytical skills and used techniques like brainstorming, and interviews to ensure that the marketing team and the recruiting team communicated properly
• Involved in writing Business Rules to support recommendations for resolving business and technical issues
• Involved in Feasibility study and performed impact analysis for proposed enhancements
• Conducted GAP Analysis in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation
• Interacted with internal clients and technical vendors on new feature requirements, and conducted thorough analysis of the system features to assist project team with implementation of new features.
• Gathered user/business requirements by meeting with business users and generated business models and use case analysis.
• Conducted individual and group (JAD) sessions with business and technical units.
• Created Use case descriptive to elaborate user experience, taking into account the business objective.
• Used RUP for business requirements, business process design (use cases using UML), and activity & sequence diagrams to analyze requirements.
• Analyzed current data stores and generated UML diagrams.
• Prepared the requirements specification document using Requisite Pro
• Analyzed and defined business problems, driving feature identification and prioritization, defining and documenting business requirements and priorities.
• Critically evaluated the information gathered from multiple sources during requirement gathering and analysis and responsible for Tracking, Tracing and managing requirements using Requisite Pro.
• Created Test cases and Plans to accomplish the same and make them available to Business
• Conducted and participated in Walkthroughs to discuss certain issues with the development, design and QA team
• Discuss with technical team lead and project manager to mitigate risks
• Worked with UAT team to validate so that the developed application meets the business requirements
• Strong understanding Home Equity, Money Market, Certificate of Deposit.
• Work on enhancement of Banking Application Tracker

Environment: Microsoft .Net, C++, Asp.Net, VB.Net and Storm Framework Project, Requisite Pro, UML, MS Visio, MS Access, Rational Rose.