OBJECTIVE

• Over 8 years of experience as a Business Analyst with expertise in the field of web applications designing.
• I wish to integrate in an organization where I can continue to upgrade my skills and contribute to the growth of organization’s success.

SUMMARY

• Ability to perform complex analysis of user requirements to produce specifications for the creation of new software products for viable cross - systems support, or for the enhancement of multiple systems.
• Extensive experience in analyzing and documenting business requirements and system functional specifications including use cases.
• Excellent knowledge in the analysis, design, and re-engineering of system applications and business processes, using established system analysis, business and system process design, research
• And implementation methodologies, placement of business controls, diagramming data and process mapping, applying in Unified Modeling Language (UML), and the implementation of performance measures.
• Worked with project teams in preparing Software requirement specifications (SRS), software design documents (SDD), user interface design.
• Analyzed and optimized the process, Prepared Business Requirement Document and managed requirements using Rational Requisite pro
• Familiar with SQL scripting from data analysis perspective.
• Experience in conducting Gap analysis, User Acceptance Testing (UAT), Cost benefit analysis and ROI analysis.
• Experience working on onshore-offshore model.
• Experience in documenting test plans, test cases and test scenarios.
• Experience in process modeling using Use Cases, Sequence Diagrams/Process Flow Diagram, Collaboration diagrams, Activity Diagrams and Class Diagrams.
• Excellent verbal/written communication skills and can perform well both independently and as a team player. Facilitated JAD sessions and Interviews.
• Adept in written correspondence, reports, implementation requirements, project status reports, oral presentations with PowerPoint, e-mails etc.
• Understanding of various software development methodologies like Software Development Life Cycle (SDLC), Rational Unified Process, Waterfall and Agile Software development.
• Development and management of detailed project plans to include, resources, tasks, requirements, milestones, and review points.
• Managed complex business initiatives to balance requirements for functionality, efficiency and quality.
• Experience in creating, reading and comprehending process-level and system-level documents including Functional Specifications, Project Scoping, Project Planning and Gap Analysis.
• Knowledge about Traceability Matrices and mapping between functional requirements and test cases.
• Self motivated person with excellent problem solving and analytical skills.
• Extremely diligent, strong independent as well as team player with the ability to lead projects.
• Ability to build excellent rapport with the client as well as on-site and off-site team members.
• Excellent organizational and communication skills, both oral and written.
• Experience in providing end user training as well as training the team on using new technologies.

TECHNICAL SKILLS

Business & System Analysis: Rational Unified Process (RUP), Agile methodologies, XP and Waterfall

Process/System Mapping: MS Visio, Rational Suite - Clear Case, Clear Quest, RequisitePro.

Modeling tools: UML modeling, Rational Rose

Project Documentation: MS Project, MS Office 2010, MS Visio 2010, MS SharePoint 2010

Data warehousing tools: Informatica, Business Objects

Testing Tools: Test Manager, Test Director, WinRunner, Quality Center

Databases: Oracle, SQL Server, Teradata, MS Access, SQL Navigator

Operating Systems: Windows 95/98/2000/NT/XP/7 Enterprise, MAC OS-X

Languages: C, C++, Java, SQL, VB Script, PL/SQL, HTML

PROFESSIONAL EXPERIENCE

Confidential, St.Petersburg, FL

Business Analyst

Responsibilities:

• Captured client requirements for developing Admin application.
• Captured requirements for developing the application to comply with ADA (American Disability Act) regulations.
• Captured requirements for web portal consumer application.
• Analyzed the requirements documented by earlier company involved in the project and made required modifications.
• Designed wireframes for Admin application.
• Gave a walk-through of usecases and UIs to the development team.
• Reviewed the Technical Design Document and Configuration document for Admin application.
• Researched for missing information such as webservices as well as columns in database tables and communicated to the client to ensure they were added before development.
• Created and maintained Requirements Traceability Matrix.
• Ensured all the queries were resolved in time, thus preventing any delay in development.
• Reviewed prototype for Cardholder and Admin application.
• Demonstrated the prototype to client and gathered their feedback.
• Conducted UAT for Cardholder and Admin application.
• Kept track of onshore-offshore efforts comprising of 15 team members working on both applications.
• Monitored the progress and updated weekly status.
• Determined gaps in Admin application that could impact the design of Cardholder site.
• Determined the impact of gaps on delivery dates.
• Co-ordinated between onshore and offshore development and SQA teams.
• Performed defect analysis and assigned defects to proper teams.
• Ensured all the changes were documented as future enhancements.
• Create training manual for Admin application.
• Uploaded and organized all required documents on SharePoint to ensure the information was readily available to all stakeholders.

Environment: Windows 7 Enterprise, Java Wicket, MS Office 2010, MS Visio 2010, MS Excel 2010, MS SharePoint 2007, SQL Navigator, HTML, CMS (Content Management System).

Confidential, IL

Technical Business Analyst

Responsibilities:

• Captured client requirements for ARS Customer Service Call Center application.
• Analyzed the data for each partner that will be needed to be converted to the application.
• Created detail technical specifications and data flow diagrams to map the data from the legacy application/database to the new application/database.
• Designed wireframes for the application using MS Visio.
• Specified technical requirements for application and processes and create high level technical designs based on business and functional requirements, and systems architecture
• Initiated discussions and advocate a common approach to application and data management and procedure and process definitions.
• Communicated the objectives of the project to the technical team and business team.
• Prepared data mapping documents for migration from legacy database to new databases.
• Documented and communicated data definitions, proper usage, and security standards.
• Designed screens for the ARS intranet Customer Service Call Center application.
• Supported and contributed to module, integration and functional and UA testing
• Facilitated interviews/meetings and other information gathering sessions
• Analyzed business requirements to determine data processing flow, testing scenarios and user requirements.

Environment: Windows 2000/XP, J2EE, MS Office 2007, MS Visio 2007, MS Excel 2007, MS SharePoint 2007, SQL Navigator, HP Quality Center.

Confidential, Washington DC

Sr. Business Analyst

Responsibilities:

• Facilitated meetings with clients, brokers and a group of business partners to identify the needs and requirements of the new system, prioritized and organized these requirements in a systematic fashion, evaluated and compared potential solutions.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications.
• Defined and organized the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies. Created Use Case Diagrams, Activity Diagrams, Flow Diagrams in MS Visio and created Wire frame Diagrams.
• Worked with project teams in preparing Software requirement specifications (SRS), software design documents (SDD), user interface design.
• Gathered business requirements through JRP and JAD sessions, one on one interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping.
• Extensively used wire framing to design several UI Screens for the traders and brokers of the firm.
• Organized program leadership meetings for the top management to discuss these issues, risks and assign actions to specific work stream owners.
• Worked with the SQL developers to optimize the SQL queries and stored procedures.
• Wrote SQL Queries, Functions and Triggers to validate all possible business rules.
• Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements.
• Performed defect analysis and assigned defects to appropriate developers.

Environment: Windows 2000/XP, Unix, MS Office 2007, MS Visio 2007, MS Project 2007, VC++, SQL, Oracle, HTML, JAVA, J2EE, Load Runner, Quick Test Pro

Confidential, Jersey City, NJ

Business System Analyst

Responsibilities:

• Interacted with Fixed Income Traders and portfolio managers to gather derivative trading requirements.
• Worked closely with Fixed Income traders to implement Eagle Pace hub and portfolio management system.
• Involved in implementation of Eagle Pace system that would analyze fixed income portfolio as compared to benchmark.
• Worked with the Operations team to gather requirements related to Basel II enhancement.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Prepared BRD and FRD for the gathered requirements.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Involved into Data Warehousing process including analyzing, extracting, transforming and loading data into central hub.
• Assisted Lead Data Warehouse Analyst in contributing on Database Design, Building and Deploying the Objects and Performance Tuning on the Load Process.
• Participated in creation of Project Watch list for the management.
• Used FrontPage templates to create an entire site and achieved uniform and consistent formats for all the web pages.
• Modified the look of every page in the entire portfolio by applying various themes such as, font, background, link bars, bullets of the lists.
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
• Involved in defect tracking and analysis and assigning them to developers.
• Assisted QA team in performing load testing, regression testing, and sanity testing and bug reporting.

Environment: MS Office Tools, SQL, .NET, Eagle Pace, Basel II, MS Visio, MS Project, MS SharePoint, Quality Center, LoadRunner.

Confidential, NJ

Business Analyst

Responsibilities:

• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation and roll out.
• Designed wireframes and documented detailed business requirements and functional requirements.
• Identified, researched, realized, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns as per department requirements.
• Was responsible for developing and managing project plans: system requirements, change management policy standard and procedures by utilizing Rational Unified Process (RUP).
• Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance and Development standards and policies and other required standards.
• Integrated static data with other systems to maintain a central repository of common data
• Reported to business and reporting manager as necessary with status. Assisted Management Team with necessary updates on projects.
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Performed defect tracking and analysis and involved in assigning the defects to developers.
• Conducted JAD sessions with business unit owners and portfolio team to capture business requirements and system behavior.
• Identified and documented issues, risks, gaps and their impact to the project life cycle. Provided recommendations and alternatives. Analyzed the Gaps for Training purposes.
• Documented application features and operations in detail, including screen layouts, business rules, process diagrams, pseudo code and other documentation.

Environment: Unified Process (RUP), Rational Suite (RequisitePro, Clear Quest, ClearPro), MS Office Suite, MS Visio, MS Project, Business Objects, Windows XP, Oracle 9i, Mercury Test Director.

Confidential

Business System Analyst

Responsibilities:

• Interacted with Business Users and conducted user interviews/JAD sessions with relevant business Units and developers for the requirement clarification and brainstorming.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and Business Process Analysis.
• Working knowledge of requirement gathering by conducting personal interviews, developing questionnaire, brainstorming, or role playing to get a better understanding of client business processes and creating requirements traceability matrix for tracking the requirements.
• Used CURE in the early stages of development, when the major key decisions relating to use of COTS products were to be made.
• Corrected the application manual according to the business workflow and analyzed software requirements and specifications documents.
• Responsible for performing scheduled and emergency maintenance of the RightNow tool (RNT) to ensure the production platform runs at optimal capacity.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Conducted project review meetings and developed Business Requirement Documents (BRD).
• Participated in CCB meetings. Developed a Change Management Program (CMP) to assure that the negative impact of changes to the company’s Information Technology system will be minimized by using a standardized process of governance.
• Compiled and analyzed data, and prepared and generated reports, using MAXIMO computerized maintenance management software.
• Prepared the traceability matrix for the application.
• Coordinated with QA team (test plan) for the applications and executing them in the strict timelines.
• Assisted the QA team in performing load testing and backend testing.
• Executed SQL queries to check if the data integrity is maintained and to test the integration between application and database
• Involved in designing and writing training manuals.
• Created and maintained timelines for all development projects (Queued and prioritized projects based on company goals and management direction).
• Supplied weekly status updates (emailed a weekly status of all activity on projects).

Environment: Agile methodology, Rational Suite (RequisitePro,DDM, ClearQuest, ClearPro, MS Office Suite, MS Visio, MS Project, Maximo,Business Objects, Web 2.0,Knowledge of Framemaker and TeX, Windows XP, Oracle 8i, Mercury Test Director