SUMMARY

• 8 years of diversified experience in Manufacturing, Retail, Warehouse management and Supply Chain.
• Demonstrated accomplishments in Supply Chain Management: Logistics, Production Planning, Purchasing and Inventory Control.
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Experience including Analysis, Design, Documentation, Development, Implementation and Testing of business application systems in ERP Package.
• Solid experience in Supply Chain Management providing in - depth analytics, project management,
• Interacted with SOAP forexchanging structured information in the implementation ofWeb Services incomputer networks .
• Strong understanding of Service Oriented Architecture while following Agile (Scrum) methodology.
• Strong knowledge of digital pathology market which is driven by the factors such as reduction in laboratory expenses, improvement in operational efficiency, treatment decisions and patient care.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Possess strong analytical and problem solving skills with the ability to adapt to a new environment and meet stringent deadlines.
• Setup Organization Structure such as Company Codes, Purchasing Organizations, Storage Locations, Purchasing Groups, Plants, Warehouse, Storage Types, Storage Section, Storage Bins.
• Configured Materials Master including Material Types, definition of Views and Fields, required Number Ranges for Material types.
• Configuration of Vendor Master including creation of Account Groups defining Fields and usage of Partner functions.
• Expertise in maintenance of Master Data in Material Master, Vendor Master, Info Records, Bill of Materials (BOM), Account Determination, Source List and Vendor Evaluation.
• Configuration of Inventory Management Movement Types, Number ranges for material document of Goods Receipt, Goods Issue and Stock Transfers.
• Extensive experience in Global in Supply Chain Management process which includes Purchasing to Pay, Logistics Execution, Warehouse Management, Production Planning process.
• Adept in translating business objectives into functional and technical requirements.
• Interacted with Extensible Markup Language (XML), Hypertext Transfer Protocol (HTTP) and Simple Mail Transfer Protocol (SMTP).
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Facilitated JAD sessions with the management, vendors, users and other stakeholders for open and pending issues to develop specifications.
• Professional expertise in MS Office, MS Access, MS SharePoint and MS Project.
• Analyzed Enhancement requests and Modification requests.
• Maintained the Requirements Traceability Matrix (RTM).
• Coordinated integration items with the other work streams (EAM/ERP).
• Cross business process experience with ERP and EAM desired
• Respond to issues from business users regarding our ERP system regarding Fixed Assets, Projects and Purchasing
• Highly motivated worthy team player capable enough to work and lead within a team environment besides being capable to work independently.
• Experienced in Rational Unified Process (RUP) software development process using Rational Clear Case and Rational Rose.
• Ability to identify and document critical requirements through analysis.
• Conducted User Acceptance Testing (UAT)
• Strong business analysis skills and thorough understanding of software development life cycle.
• Strong ability to understand and document critical data through effective data collection, data analysis and data interpretation.

TECHNICAL SKILLS

Methodologies: RUP, JAD, Agile, UML

Requirement Tracking: Rational RequisitePro, Mercury’s Test Director

Change Management Tools: Rational Clear Quest, Test Director, JIRA, and PVCS Tracker, VSS, SharePoint, CVS

Performance Testing Tools: Rational Suite Performance Studio

Operating Systems: MS Windows NT/98/2000/XP, Unix

Databases: Oracle, SQL Server, MS Access

Office Tools: MS Access, MS Word, Excel, MS Project, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential | Montville, NJ

Sr. Supply Chain Business Analyst

Responsibilities:

• Communicates effectively with outside suppliers and internal departments as well as all off site facilities, to trouble-shoot problems, solve challenges and recommend solutions.
• Supports end users with warehouse movements, production, shipping and delivery creation.
• Involved in Cycle counting for the entire inventory in the Warehouse.
• Identifies, analyzes and processes failed IDOC’s for shipments, inbound/outbound deliveries, STOs & purchase orders.
• Modifies settings for Material Master, Vendor master, Purchasing and Inventory Management.
• Involved in the updating of Master data, extending master data, deletion of data in master records i.e. info record, material master and vendor master.
• Works with issues related to Master Data of raw material, finished material and packaging materials.
• Works on various issues related to Procurement to Payment cycle.
• Works on various issues related to Order to Cash cycle.
• Resolves issues related to Goods Issues, Goods Receipt, Reservation, Physical Inventory, Movement Types, and Transfer Order, Batch determination, Stock Transfer and other relevant objects in Inventory Management.
• Involved in creating Physical inventory document, entering physical inventory count and posting the difference.
• Tracks each order on a daily basis and communicates the progress report to the client (customer).
• Plans and forecasts in advance for standard materials to improve efficiency and save cost and time.
• Plans and organizes tasks, reports progress, manages & co-ordinates with suppliers and clients (customers) for timely delivery of the materials.
• Interprets information based on the requirements and provides data for delivery.
• Works with existing systems to track and manage orders and issues if any.
• Recommends supply chain solutions to improve the overall process.
• Maintains and analyzes all the financial data on a monthly basis.
• Provides and communicates all the metrics required for sales and marketing.
• Supports and Manages overall operational management with procurement, supply chain & logistics, inventory & warehouse management and accounting.
• Calculates KPI's and metrics required for business development.
• Functions to convert demands such as forecasts, customer orders, internal orders, etc. into replenishment orders.
• Monitor orders, stock status, and ensuring products are available to support our customers.
• Identify, negotiate, and bring to resolution any demand/supply imbalances working with Marketing, Technical, Sales, and Customer Service.
• Recommends and pursues appropriate disposition of returned, damaged, aged and off-spec inventory.

Confidential | Lake Mary, FL

Sr. Supply Chain Business Analyst

Responsibilities:

• Coordinated all inventory planning in global supply chain from purchasing to fulfillment of inventory to customer.
• Played leadership role in conjunction with Marketing, Sales, and Demand Planning group.
• Developed consensus demand forecasts within monthly Sales & Operation Planning process.
• Reconciled actual vs. planned sales performance.
• Created summary reports that explained and isolated errors in demand forecasts.
• Managed Inventory levels throughout the Supply Chain, for the products the planner purchases/schedules to minimize excess inventory generation.
• Controlled, planned, directed and managed the supply chain to ensure customer demand fulfillment is balanced with key KPI's.
• In MM setup the business cycle of requests, RFQ, quotations, purchase orders, outline agreements, contracts, schedule Lines-Inventory Management-Invoice Verification.
• Customized Material Master and Vendor Master and worked with partner functions, partner schemas and account groups.
• Set up Goods Receipt, Good Issues, Units of Measure, Transfer Posting, Physical Inventory, Cycle Counting.
• Set up both inter and intra company Stock transfers and the pricing procedure for inter company stock transfers.
• Managed Physical Inventory process where the inventory takes place through cycle counting, periodic and continuous inventory process once in three months.
• Managed WM structure by defining storage types, storage sections, bins, doors etc.
• Managed system for automatic generation of transfer requirements, transfer orders.
• Planning and analysis resulting in optimal productivity and cost containment.
• Worked in order to maximize inventory utilization by recommending inventory balance to facilitate necessary action.
• Demonstrated ability to efficiently prioritize a broad range of responsibilities in order to consistently meet deadlines.
• Communicates supply issues as well as quantity and date of re-supply on daily backorder report.
• Generates and tracks the Master Schedule for the supply origins to minimize any delays.
• Provides planning support with the preparation of long range capacity analysis in support of the Annual Budget process.
• Responsible for customizing Project and Organizational Levels in Master Data.
• Responsible for consumption based planning & forecasting
• Responsible for updating the continually varying inventory in Goods Receipts, Stock Transfers & Transfer Postings, Goods Issues.

Confidential | Frederick, MD

Sr. Supply Chain Business Analyst

Responsibilities:

• Involved in handling pricing, terms and any necessary conditions.
• Co-ordinated between hospital departments and outside suppliers on backorder issues.
• Tracked discrepancies through our purchasing contracting system to ensure contract compliance.
• Co-ordinated with all distributors regarding updates on contractual pricing agreements.
• Received all correspondence for hospital-wide recalls or critical notifications regarding products and supplies.
• Involved in communicating with appropriate departments to facilitate returns and replacements product.
• Reviewed and evaluated contract price proposals for adequacy.
• Involved in compliance with laws and regulations.
• Compliance with Cost Accounting Standards (CAS).
• Assisted with the implementation and transition to upgraded software (Meditech 6.1) for purchasing/supply chain.
• Set up the master data and transactional data items like storage types, storage sections.
• Reviewed the Material Master, Vendor Master, Source List and Info Records
• Configured the Release Procedure for Purchasing Requisitions and Purchase Order for document type, plant and total PO value characteristic.
• Set up purchase groups, payment terms, partner functions, pricing procedures and number ranges to carry on the business transactions
• Configured the system to optimize material flow using different put away and picking strategies
• Set up the parameters for Inventory Management, Tolerances on Goods issues and receipts, automatic creation of PO's

Confidential | New Albany, OH

Sr. Business Analyst, ERP Systems (Manufacturing & Supply Chain)

Responsibilities:

• Managed a cross-platform application development team of five responsible for the stability of 58 applications consisting of iSeries (RPG) legacy ERP systems JBA and PKMS
• Windows based (.Net) web and SaaS applications, as well as interfaces between the various systems.
• Provided accurate and relevant budgeting documentation such as quotes, purchase orders, analysis, proposals, etc.
• Managed company-wide EDI systems and responsible for the data-integration relationships between Confidential and their trading partners (customers, vendors, and third-party logistics 3PL provider).
• Facilitated process improvements efforts with these trading partners that resulted in the stability of the order flow and inventory management systems. EDI Documents supported: 850/875, 810/880, 846, 855, 856, 940, 945, 943, 944, and 947.
• Led various projects using a formal SDLC methodology that resulted in management of Scope, Timelines, and Budgets while delivering high-quality business solutions to the manufacturing and supply chain areas.
• Project accomplishments were: 1) Improved inventory accuracy through radio frequency (RF) technology, 2) Inventory cost stability by defining item standard cost at the manufactured plant level and 3)
• Enforcement of terms-of-sales policies and pricing compliance for sales order management. In addition, implemented the Kronos timekeeping system at two
• Confidential facilities which improved data collection accuracy, automated timekeeping process, and consolidated timekeeping systems.
• Integrated system support of an acquired company into Confidential ’ application support model with no additional headcount and assumed full responsibility for the stability of iSeries, and .Net applications, Windows based EDI software and RF technologies.
• Negotiated hardware vendor support contracts and reduced risk and maintenance cost for equipment requiring repair.
• In addition, renegotiated application software licenses with vendors that reestablished license compliance and eliminated future hardware upgrade cost that would be associated with these software systems.
• Established a cross-training program with second-level support in order to reduce single points of failure and improve support service levels.
• Developed IT-Sox Audit processes within areas of responsibility which delivered high quality, unquestionable and documented results for the Confidential ’ external SOX Auditor.
• Guided master data and system interface mapping efforts from the existing legacy systems to Oracle EBS (R.12 - Forecast-to-delivery modules).

Confidential | Oak Brook, IL

Business Analyst

Responsibilities:

• Created several artifacts such as the Project Vision and Scope Document and the Business Requirements Documents (BRD) according to industry best standards.
• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans for the Order Ready Board, Dashboard and Customer Order display.
• Elicited requirements from the client by conducting elaborate interviews at Client's site.
• Reviewed and analyzed existing business, user, functional and system requirements.
• Facilitated various meetings with stakeholders and subject matter experts.
• Was the key facilitator in several Joint Application Development (JAD) sessions throughout the applications Software Development Life Cycle (SDLC).
• Acted as a liaison between the technical staff and the users (staff and management). Also was responsible for communications between Project Team and other related departments.
• Performed in depth feasibility studies and Gap Analysis.
• Analyzed and designed Use Case diagrams, Class diagrams, sequence diagrams to depict process flows and PowerPoint presentations.
• Implemented Traceability Matrix.
• Participated in the logical and physical design sessions and developed design documents. Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.
• Created test cases and test scripts using test director and performed UAT (User Acceptance Testing).
• Held daily and weekly meeting with the development and testing team to relay any changed requirements.
• Interviewed area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Created UAT test cases and test scripts and facilitated UAT testing for the Business Customers and User community.

Confidential | Atlanta, GA

Business Analyst

Responsibilities:

• Builds the foundation for the development team by creating, maintaining, and updating project specifications documentation
• Provided adhoc and algorithm-based analysis and reports, including assortment, trend, pricing and promotions, item rankings, new item trackers and post-promotion reports.
• Provided in-depth presentations of Category Overview, Out of Stock/Shelf, Price Point, Assortment, Post Promotion, Package and Brand Switching at both product and store levels.
• Made specific recommendations to recover lost revenue, generate additional revenue, and maximize shelf space.
• Implemented and documented all quality control checks for the Marketing, Operations and Business departments. Conducted training for other business and marketing analysts, sales managers, executive team and clients.
• Managed ongoing data mapping, data testing and report optimization; assisted SQL developers with database development and custom report creation as per client specifications.
• Resolved conflicts between application software and operating systems. Performed technical and operational tests before changes were validated and implemented.
• Diagnosed field issues including data discrepancies, reporting errors, and connectivity issues. Recommended and managed software enhancements and documented technical solutions to optimize processes and functionality.
• Communicates with technical architect and development team to propose solutions and define technical requirements
• Translates backlog items into functional requirements
• Writes agile methodology user stories and user acceptance tests
• Collaborated with other in-flight strategic initiatives and Subject Matter Experts to identify new interface requirements and modifications to existing applications to enable Customer Consolidation and Harmonization
• Architected, designed and documented business requirements including traceability for 33 distinct interfaces across 6 integration layers
• Defined and documented functional specifications, test scripts and use cases/scenarios for project interfaces
• Participates in daily scrum meetings on agile projects
• Created the departmental knowledge base database, including quick search self-help materials, FAQ's, reference articles for the end-user and step-by-step instructions on common issues for the help desk support technicians.
• Managed the national help desk which consisted of 15+ support personnel. Implemented policies and procedures regarding how problems were identified, received, documented, distributed and corrected.
• Ensured maximum issues resolutions in minimum time. Evaluated new information systems products and suggested changes to existing products to better aide the end user.
• Developed and administered the Business Intelligence and software support websites. Provided desktop and laptop support, hardware and software troubleshooting, new user PC setup, creation of user ID's and password resets.
• Resolved conflicts between application software and operating systems and networking issues.
• Subject Matter Expert in troubleshooting and diagnostics of application problems and field issues including; data discrepancies, reporting errors and connectivity issues.
• Performed technical and operational tests before changes were delivered and implemented
• Build UI wireframes for MetLife Quick Predict Tool for mobile device and web browser
• Regression testing for Development, QA, and Production sites across projects in various web browsers and mobile devices
• Tracks communications with clients and provides audit trails (backlog, issues, bugs, expected behavior of functionality, etc.)