SUMMARY

• More than 8 years of experience working as a Business Analyst on various projects with different management and operational settings. Possess excellent communication and presentation skills. Experience working with thebusinessusers and with the senior management for web based environment, and client server applications.
• Proficient in all phases of requirement gathering that includes BRD, FRD, WBS, System Requirement Specification (SRS) and SDLC, Waterfall, Agile, and Iterative models.
• Played a key role in executing the challenging tasks with the solid understanding of Business Requirement Elicitation, Business Process Modeling & Flow, Data Analysis and Mapping and Business Intelligence.
• Expertise in requirements gathering, Business Process Reengineering/GAP Analysis for compatibility new business requirements.
• Comprehensive knowledge on the current research and trends in the field of Business Analysis, Project and Operations Management. Effectively collaborated with the cross - functional team environments.
• Strong experience in conducting User Acceptance Testing (UAT), Cost Benefit and ROI Analysis, SWOT analysis, Risk Analysis and documentation of test cases. Expertise in designing detail system use cases and developing business test cases, test plans, test scripts and working with QA teams.
• Gained valuable skills in the areas of business analysis/reporting and operations, industry research and analysis, and financial sales. Industry experience in internal consulting and management consulting.
• Created functional & technical specifications, process diagrams & flow charts, all aspects of the System Development Life Cycle (SDLC), operations procedures and user documentation. Experience in handling Change Requests by the Clients.
• Conducted Feasibility, Adaptability study and Risk Analysis to identify the business critical high-risk areas and recommending solutions to management. Adept at facilitating walkthrough and training sessions and providing training to business users.
• Demonstrated ability to combine information from multiple sources and produced a coherent narrative. Delivered quality and maintainable solutions meeting stakeholder expectations, within cost & budgets.
• Excellent analytical and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
• Analyzed and measured the data from various complex databases, presented the findings to support the decision systems. Working knowledge in ERP. Knowledge on Rational Clear Case for Version Control of requirement documents and Rational Clear Quest for tracking and prioritizing defects.

TECHNICAL SKILLS

• Agile and Waterfall Methodology
• Iterative Methodology
• Project Management
• Operations management
• QFD Quality Management
• Resource Management
• Product Research
• Application Development
• SDLC model
• Spiral Model
• Use Cases
• Joint Application Development (JAD)
• SWOT Analysis
• Strategic Management
• Data and Decision Analysis
• JiraConfluence
• Microsoft Access
• MS SQL Server and Oracle
• Windows
• Mac OS X
• Linux Ubuntu 14.04
• MS Visio
• StarUMLv2
• HP QuickTest Professional
• Quality Center
• QTP
• C
• HTML/HTML5
• CSS
• ASP.NET
• SDLC (Software development life cycle)
• RUP (Rational Unified Process)
• Microsoft Office Suite 2013 (Word
• Excel
• PowerPoint
• Project and Outlook)Adobe Creative Suite (Acrobat
• Dreamviewer
• Photoshop and Flash)
• MS SharePoint
• Microsoft Webmatrix 3
• Team Foundation Server (TFS)
• Rational Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential, Woodbridge, VA

Business Analyst

Responsibilities:

• Created User Requirement Document,BusinessRequirement Document (BRD) and Functional Requirement Specification (FRS) Assisted the PM on various projects throughout the Project Management Life Cycle (PMLC) including Project Charter, Project Plan and Resource allocation.
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Created workflow scenarios, designed new process flows and documented theBusinessProcess and variousBusinessScenarios and activities of thebusinessfrom the conceptual to procedural level using Documentum.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of theBusinessand IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential BusinessProcesses,BusinessRules, and Information needs that ensures any Critical Requirements are not missed.
• Involved in Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments .
• Involved in sprint planning, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum techniques using Moscow and planning poker. Maintained focus on product backlog and project timeline.
• Managed and traced requirements using Rational Requisite Pro
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document theBusinessData Requirements
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing
• Responsible for providing analytical support in the Design, Development and Implementation of Project
• Verified theBusinessScenarios on new builds to allow extended testing by the QA team

Environment: Rational Enterprise Suite, DOORS, Agile Scrum, RUP, SQL Server, Windows Forms, Web Forms, C#.Net, HTML

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Assisted the Project Manager, to prepare the vision and the scope for the project using Agile methodology.
• Prepared Business Requirement Document and Functional Requirement Document for the gathered requirements.
• Worked with the Stakeholders, Project Manager and senior Business & SQA (Software Quality Assurance) Analysts in defining, documenting the business needs and Business Process flows.
• Facilitated JAD workshops to identify project objectives and limitations and identification of key performance indicators.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Participated in and contributed to as-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Conducted walkthrough sessions with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective
• Documented the Functional Requirements (FRD) and the System Requirements documents.
• Performed Gap analysis by identifying existing technologies and documented the enhancements to meet the end state requirements.
• Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT)
• Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements.

Environment: Agile Scrum, RUP, Ms Office,Share Point, Ms Access, Windows, Ms Office, HTML, ETL, Data warehouse.

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise-using Scrum.
• Utilized Access Database in the designed and execution of methodology that identified policies valued at approximately $1 Million which needed to be surrendered and have cash value transferred to state treasury.
• Delivered system programming for Return of Premium benefit payment and related correspondence for existing and new policy types by leading cross functional team.
• Worked as a liaison between the business and IT to develop best possible solution to identified policy administration inconsistencies.
• Document and present findings of research in clear, logical manner. Explain issues to business partners, Project Managers, IT and management.
• Elicitation of Functional/non-functional requirements and Conducting the functional requirements/user requirement specification reviews and walkthroughs with designers, developers, SME’s and stakeholders,
• Performed GAP analysis to further identify deltas between the legacy application used and the desired state.
• Facilitated Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using JIRA.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings. Maintained focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features and also maintained burn down chart and team velocity.
• Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
• Recorded any bug-defects and prioritized defect fix.
• Provided the suggestions on the change request for analysis, development and testing.
• Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.

Environment: Agile Scrum, Windows, MS Office Suite, UML, UAT, RUP, Adobe Photoshop, use cases, SharePoint 2013, MS Visio, HTML.

Confidential 

Business Analyst

Responsibilities:

• Involved in the interactions with Subject Matter Expert, Product Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
• Got in depth understanding of the processes of the vehicle loan industry related to plans, rates, fees and underwriting systems.
• Thoroughly understand the scope of all the projects and prepare a first draft of tasks & teams needed to accomplish the project.
• Designed and developed UML Use Cases, Activity Diagrams, Sequence Diagrams, using UML
• Created use cases and use case diagrams using Rational Rose.
• Worked on gathering product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Engaged with the end users, tested the prototypes with an aim to improve the efficiency of the process and requirements.
• Analyzed the information and worked on the requirements prioritization. Eliminated the slack in the requirements by screening out multiple versions of user input.
• Thoroughly kept a watchful eye on the requirements changes while maintaining a real time communication with the developers.
• Provided clear and specific documentation on the requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
• Conducted the AS-IS and TO-BE analysis of the business process using GAP analysis.
• Facilitate and conduct Joint Application Development (JAD) sessions with various implementation teams.

Environment: MS Visio, Windows, RUP, HTML, UML, MS Office Suit, Rational Rose, Use Cases, Requisite Pro, Quality Center.