SUMMARY

• 5 years of experience as a Business Analyst in the field of information system, business process design, quality assurance in diverse field such as e - commerce, retail, banking, financial and software development.
• Excellent communications (written & verbal) skills to understand and validate customer requirements, prepare Business Requirement Document (BRD)
• System Design Specification (SDS), and communicate the same to the design & development team for smooth functioning of the application development process- Agile, UML & Waterfall.
• Created process flows and use case diagrams using Microsoft Visio.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), with good understanding of various phases like Scope Identification, Requirement Gathering, Analysis/ Design, Development and Testing.
• Maintained Traceability matrix, prepared and conducted functional walkthroughs and successfully got Sign Offs.
• Performed businessimpact analysis of proposed projects, processes and GAP analysis for new functionality requirements, as well as prioritizing them based on actual business needs so as to align them with the project roadmap.
• Proven inter-personal skills i.e. the ability to quickly establish rapport & credibility with customers and manage strategic relationships as well as the ability to switch roles between individual and team works.
• Coordinated and scheduled project assignments within the team environment as needed.
• Enabled data driven analytical insights for Merchandising, Marketing and Customer Loyalty Program functions at a leading pharmacy retailer
• Helped the client understand customer behavior through forecasting and measuring the success of the marketing

TECHNICAL SKILLS

Applications: MS Office Suite, Adobe

Software & Solutions: MS Visio, MS Project, Enterprise Architect

Operating Systems: Windows XP/Visa/7/8

Methodologies: Agile, Spiral, Waterfall, RUP

Database: MS Access, MS SQL Server, Oracle, DB2

Defect Tracking: HP Quality Center

Version Tools: Clear Case/Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, Hauppauge, NY

Business Analyst

Responsibilities:

• Interfaced with the Confidential business representatives to validate business requirements & requests for analysis and present intermediate and final analytical results.
• Gathered and analyzed data to solve problems and evaluated scenarios to make predictions on future outcomes and support decision making.
• Determined the method to gather, model, manipulate and present data.
• Developed project plans. Follow appropriate analytical methodology including testing, baseline, and measurement and comparators strategy.
• Performed statistical analysis to support business needs.
• Evaluated processes, analyzes, and interprets statistical data.
• Communicated to share knowledge and findings.
• Presented results in a manner that the business partners can understand.
• Communicated impact of proposed solutions to business partners.
• Documented analytical methodologies used in the execution of analytical request projects.
• Participated in knowledge sharing system to support cyclical and iterative model builds.
• Analyzing the current set of reports, related processes and identified all relevant requirements aspects.
• Enabled data driven analytical insights for Merchandising, Marketing and Customer Loyalty Program functions at aleading pharmacy retailer
• Helped the client understand customer behavior through forecasting and measuring the success of the marketing

Environment: XML, XSL, SDLC, Mainframes, Agile, Rational Clear Case, Rational Requisite Pro, Rational Rose, UML,RUP, HPQC, Microsoft Power Point, Visio.

Confidential, Menomonee Falls, WI

Business Analyst

Responsibilities:

• Facilitated Inception sessions with business users and project stakeholders to gather document needs and product requirements.
• Created Prototype Screens and Use Cases for the new system and modeled Use Case diagrams using UML approach.
• Worked with Project manager to devise plans to accurately report project goals, objectives, constraints, risks, project status to business.
• Prepared Software Requirement specification (SRS) and Training documents.
• Agile experienced in requirements gathering, analysis and manage sprint sessions, follow-up activities, solid requirements gathering and issue resolution.
• Extensively involved in User Acceptance Test (UAT)
• Analytically solving the complex problems, Visualize the components and ability to think logically.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Identify problems and gaps at the program or system level and recommend alternative solutions
• Make oral presentations to business partners and IT staff.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS Access, MS Project, Rational Rose, Community Manager, BPML, SQL, Clear Case, Agile

Confidential, New York, NY

Business Analyst

Responsibilities:

• Elicited and gathered high level requirements by conducting stakeholder meetings, interviews and discussions.
• Framed a detailed JAD session agenda and facilitated sessions with the SMEs, process owners & stake holders and collected the meeting minutes from the session and identified various action items.
• Documents and categorized Functional, Non-Functional Requirements and Business rules.
• Assisted in defining and reviewing the Non-Functional architecture requirements for designing the wireframes.
• Coordinating the process for users which analyzed their current business practices, user needs, and then used that information to define functional requirements and a RFI’s and Request for Proposal (RFP) for a new system.
• Analyzing data flow processes to perform data quality and data auditing for creating Contacts segments and Marketing Lists.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers.
• Assisted in defining and reviewing the Non-Functional architecture requirements for designing the wireframes.
• Identified Use Cases from the Functional Requirements and created Use Case Narratives along with the functional specifications for each work streams.
• Involved in various walk-through sessions with developers on and off-shore and prepared presentations to help them understand the requirements and end user needs.

Environment: XML, XSL, SDLC, Mainframes, Agile, Rational Clear Case, Rational Requisite Pro, Rational Rose, UML,RUP, HPQC, Microsoft Power Point, Visio.