SUMMARY

• Around 8 years of experience in IT as QA Analyst support environment performing Manual & Automation testing for both client - server and web-based applications.
• Very good knowledge with all phases of Software Development Life Cycle (SDLC) using Agile, Waterfall, and V Model.
• Involved in Requirement Analysis, implementation of testing process and software release metrics, test execution, defect tracking, and requirements coverage.
• Experienced in preparing and executing Test Plans, Test Cases, Test Reports and Documentation for Manual and Automation testing.
• Experienced in Functional, Integration, System, Regression, Smoke, Ad hoc, UAT and database testing.
• Expertise in Test case design, Test tool usage, Test Execution and Defect Management.
• Experienced in testing across all Browsers and Mobile devices.
• Expertise in Tracking Bug Reports using Bug tracking Tools like HQ Quality Center and JIRA.
• Extensive experience in testing Automation tools using Win Runner, HP Quality Center and QTP.
• Expertise in RDBMS like Oracle and writing SQL queries.
• Experienced in use of Microsoft Office applications, e.g. Excel, Word
• A highly motivated self-starter, Team Player with excellent analytical, technical, communication and interpersonal skills.
• Experience interacting with off-shore QA and development teams.
• Completed In-house training and functional project in SAP FI-CO Module.
• Ability to quickly learn and be adaptive with new technologies.

TECHNICAL SKILLS

Testing Tools: Win Runner, QTP 9.0, Quality Center, Test Director9.2, 10&11 JIRA.

Operating Systems: MS DOS, Windows 95/NT/2000 & Windows XP, Solaris,Windows7

Database: Oracle 8.0, DB2, SQL, MS ACESS

Web Technologies: .NET, J2EE, JSP, HTML, VBScript

Languages: C, JAVA, SQL, Visual Basic, PowerBuilder, HTML

Tracking tools: Quality Center, Test Director 9.2, 10&11 JIRA.

ERP: SAP R/3 - Version 4.7

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / QA Engineer

Responsibilities:

• Interacted with the Product Owners, Business Analysts, and Developers in understanding the User stories during the Product Backlog and Sprint planning /review meetings as a part of Agile Environment for test planning and time estimations.
• Correlated requirements across systems, prepared business rules, and defined scope, high level estimates.
• Prepared project plan for the identified business requirements
• Responsible for managing and performing the Quality Assurance needs for Confidential ’ Products.
• Responsible for writing the BRD, FRD, Use Cases and had created the flow charts using Visio to depict the workflow of the applications.
• Analyzed SRS and was responsible for writing a High-level Test plan which includes Test objectives, Test strategies, Test environment, and Test priorities for all the products.
• Verified back end scripts by running SQL queries using SQL Server
• Documented Test requirements, test scripts and log defects in Microsoft Excel.
• Performed Manual testing of the application to check its stability.
• Responsible for testing SETON, UMMC, NATCHITOCHOES, PROVIDENCE WACO’s mainframe Invision - Patient Registration system’s integration with Active Dashboard.
• Responsible for testing Tomball Hospital, Natchitoches Medical Center’s Meditech system’s integration with the Activeware suite.
• Responsible for testing the downtime forms developed for GSAM, GSHP, Provena, and SETON hospitals.
• Managed the Business Rules for the new request/changes for the functionality of the applications.
• Professional Experience on working with Offshore teams
• Performed Black box testing including, functional, interface, regression and smoke testing.
• Participated in QA weekly meetings, daily stand up scrum meeting, Sprint retrospection meetings to discuss and understand the challanges faced by the QA team during each sprint life cycle and or mentoring the team in regards to any process improvements that we need to follow.
• Automated the Web portion of the applications using QTP for regression testing
• Performed Backend Testing using SQL queries and sub queries to check back end data and its data integrity.
• Performed User Acceptance Testing (business side) of websites and related services.
• Identified, reported and troubleshooted complex issues with developers.
• Designed test scenarios, estimation, planning and execution of tests, analysis and evaluation of results.
• Provided Management with test metrics, reports and schedules on as needed basis and participate in design walkthroughs and meetings.
• Responsible for managing the HL7 data for the Washington Imaging Hospital, Overlake Hospital and Baptist Health Care facility as a site owner within the company.
• Responsible for performing the UAT and helping the customer in any last minute changes/requests.
• Actively interacted with the customers to understand the ongoing issues, responsible for documenting and analyzed the steps to reproduce to help developers fix the issues.
• Co-ordinate the Release Management Process by preparing the Release Notes to keep updating the clients with the current version of software with updates/bug fixes/enhancements.
• Traveled Client site before the Go-Live to train the Hospital staff in understanding the functionality of the Confidential Products and helped them in performing the UAT.

Environment: .Net, ASP.net, VB, JIRA, QTP, Oracle, TOAD, Visio, MS-Office, Quality Center, MS Excel, MS Word, VSS.

Confidential, IL

QA / UAT Tester

Responsibilities:

• Analyzed Business Requirements and System Specifications to understand the application.
• Developed and executed test scenario based on Retail, Loyalty and Point of Sale
• Created test cases on HP Quality center and logged defects in QC and JIRA
• Worked on Waterfall Methodology
• Manual execution of test cases for E-Com Loyalty testing and enroll the customer as Balance rewards
• Verify the customer enrollment, Transaction history through E-Comm.
• Tested the Loyalty customer across all channels like POS, IC+,CTA and Intercom+
• Performed functional, Integration and regression testing across all channels
• Attend project meetings related to testing.
• Parameterized the fields, and analyzed the test results using QuickTest Professional and integrated QTP with Quality Center.
• Experienced in using HP Mercury Quality Center for writing the test cases, managing the test plan and logging the defects.
• Experience in providing monthly, weekly and daily status reports to senior leader ship and project team members.
• Actively participated in Status reporting meetings and interacted with Developers to discuss the functional issues.

Environment: JavaScript, Quality center, QTP, JIRA, Lotus Notes, E-Commerce, Windows XP Professional, Windows 2003, MS-Excel, MS Word, ASP.NET, Power Builder 5.0,Quality center

Confidential, IL

UAT Tester /Web Tester

Responsibilities:

• Understand the requirements from Functional specifications, business solutions documents, meetings, discussions and walkthroughs.
• Prepared test schedule, questionnaire, traceability matrix, scope, effort estimation, test plan and test cases.
• Involved in testing effort estimation along with development team and submitted in the baseline presentation for further business approval.
• Prepared detailed test schedule, test plan, test cases and test data documents and reviewed with business.
• Supported Dev team to reproduce/regress bugs and issue in dev region, also provided clarifications and product information to dev fixing bug quicker
• Manual execution of test cases for the functional testing
• Executed Smoke testing and Regression testing using QTP Automation test scripts for all releases.
• Performing functional, Integration, regression testing and viewing, analyzing results, risk assessment and defect tracking, defect reporting and documentation.
• Interacted with developers to report and track bugs.
• Experienced in Web Application functional, GUI and Cross browser testing (Windows and MAC)
• Prepared different types of testing metrics for effort tracking, tasks allocation, defects detection, resource planning, status reports and different dashboards.
• Involved as User Acceptance Testing of multiple online banking related projects.
• Create test scripts based on established workflows and procedures.
• Execute test scripts and capture validation screen shots.
• Attend project meetings related to testing.
• Experience in providing monthly, weekly and daily status reports to senior leader ship and project team members.
• Extensively used the Mercury Quality Center for writing the test cases, managing the test plan and logging the defects.

Environment: Quality center, QTP, Windows XP Professional, Windows 2003, MS-Excel, ASP.NET, Power Builder 5.0

Confidential, IL

QA Analyst

Responsibilities:

• Reviewed Business Requirements, IT Design Documents and prepared Test Plans based on the documents
• Created detailed Test Cases for Black Box Testing and Integration testing for the above modules and executed them.
• Performed System testing and User Acceptance Testing (UAT) with the team members.
• Software Development Life Cycle (SDLC) using Agile Methodology
• Conducted Functional, Integration, System, Regression, Smoke, Ad hoc testing, Black Box Testing and UAT.
• Stored all the Test cases and other testing related documents in Quality Center.
• Executed Smoke testing and Regression testing using QTP Automation test scripts for all releases.
• Interacted with developers and business analysts to resolve discrepancies between system specifications and user requirements - involved in the complete testing life cycle
• Performed the Backend testing using SQL queries and performed the data verification.
• Worked on Agile methodology
• It is a web Based Application testing Cross browser (Windows and MAC) and all Mobile devices like Android, Apple itouch, Samsung and Blackberry.
• Logged, Tracked and Closed Defects using Quality Center.
• Participated actively in weekly status meeting and communicated status to project management team and stakeholders.

Environment: Windows 2000, .Net Framework, C++, Java, Visual Basic, Visual Basic.Net, HTML, Oracle, C#.NET, ASP.NET and MS-Excel.

Confidential

QA Tester

Responsibilities:

• Analyzed Business Requirements and System Specifications to understand the application.
• Generation of various Test Scenarios & Test Cases.
• Test cases review and Test Execution.
• Identify Software bugs and interact with developers to resolve them.
• To ensure the integral aspect of QA environment, Regression testing was taken after every bug fix.
• Participation in the interaction during discussion for changes.
• Used Win Runner tool for automation.
• Documented the result summary.

Environment: C#.NET, ASP.NET and SQL Server 2000, MS-Excel.

Confidential

Responsibilities:

• Involved in Detailed test Plan Preparation.
• Test Set Analysis & Review of Test Sets.
• Execution of Test cases and Effective Bug Logging.
• Provided Test Data’s to test the functionalities to the entire team.
• Good Knowledge in Executing Test cases in Test Director and Mercury Quality Centre.
• Performed the Backend testing using SQL queries and performed the data verification.
• Experience in different types of Testing - Functional Testing, System Testing, Sanity Testing and Regression Testing.
• Active participation in Project meetings and review meetings with Client

Environment: C++, ASP, VBScript, JavaScript, IIS, VSS, Oracle, MS Office, PL/SQL, Windows 2000.

Confidential

QA Engineer

Responsibilities:

• Test the main product line to deliver a quality product to customers;
• Analyze product requirements, create test plans, and identify deliverables;
• Interact with clients, software developers and project managers for user friendly GUI design and functions;
• Design, create, and executed manual and Automation testing .
• Execute testing tasks, report status, and escalate issues as appropriate;
• Helped improving QA process by documenting process steps, guidelines and creating test case templates.
• Accurately manage project fulfillment timelines to meet schedules and deliverables.

Environment: Oracle 7.x/8.0, PL/SQL, SQL, MS Office, Windows 95/98.

Confidential

QA Analyst

Responsibilities:

• Prepared test cases for functional test
• Performed testing on different functionalities of the application
• Did Manual Testing
• Conducted training sessions for the end-users.

Environment: Windows 95/98/NT, Power Builder 5.0, Oracle, MS-Excel.