SUMMARY

• Business Analyst with 6+ years of industry experience in the areas of Business Analysis, Business Process Modeling, Process Improvement, Requirements Gathering, Design, Development, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.
• Good domain knowledge and work experience in Banking, Finance, Retail services.
• Strong Knowledge of OTC financial markets.
• Analyzed and synthesized results from Joint Application Development (JAD) session proposed alternative tasks and transform those into Business Requirement Document (BRD),
• Experience working with SAP MM Module and Structured Query Language (SQL)
• Working Knowledge of the development and implementation of Business Metrics.
• Strong Knowledge of Rational Database Management System (RDBMS) and Logic modeling
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, Waterfall, and other client specific internal methodologies.
• Extensive experience in gathering Business and Functional Requirement
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Developing Use Cases, conducting Gap Analysis and Impact Analysis.
• Expert in using industry standards to uncover the client requirements and identifying the system requirements by creating Use Case Models, Data Flow Models.
• Used MS office Suite extensively which includes MS Word, MS Excel, MS Access, MS Project for project documentation and analysis reports.
• Experience in Risk Analysis & Risk Management for product life cycle and in process of implementing document.
• Working knowledge of Extensible Markup Language (XML)
• Involve in Product data management (PDM) is the use of software or other tools to track and control data related to a particular product.
• Experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Skilled in performing business processes, identifying risks, impact analysis, UML modeling, sequence, & activity diagrams using Rational Rose & Microsoft Visio.
• Effectively monitored the Defect Tracking process in the functional, intrfegration and regression test phases of the project.
• Proven communication and exceptional people skills helped being a liaison between clients, SME’s, programmers and end users.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
• Creating and maintained Requirement Traceability Matrix (RTM)
• Process Improvement, Requirements Gathering, Design, Development, Change Control Process, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.

TECHNICAL SKILLS

• Rational Suite
• Requisite Pro
• Rose
• Clear Quest
• Clear Case
• MS Visio
• MS Project
• MS Office Suite
• Business Definition Requirements
• Business Process Analysis
• Gap Analysis
• Use Case Modelling & Analysis
• Business Environment and Market Research Analysis
• RUP
• OOAD
• UML & Business/Data Modeling
• Win Runner
• Test Director
• Quick Test Pro
• PR Tracker
• Windows XP/95/98/NT/2000
• Mac OS X
• DOS
• UNIX
• Linux
• SAP ECC 6.0; SQL Server
• Access 2000
• DB2
• UML
• C
• C++
• HTML
• Java
• PL/SQL
• ASP.NET

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Interviewed business experts to elicit key information regarding processes and congruence with company policies.
• Created User Stories and defined Acceptance Criteria.
• Used Agile Version one to create, manage and track documentation and development process.
• Facilitated quarterly demos to display project progress to stakeholders.
• Organized and Ran Grooming, Sprint Retrospective and Sprint planning sessions.
• Assigned pre grooming tasks to QA and development teams.
• Helped create team guidelines for story pointing, in order to ensure communal understanding of effort/time grooming session efficiency.
• Coordinated with Technical Product Owner (TPO) to prioritize sprint and product backlogs based off of company road maps.
• Assisted the Vertical Team Lead (VTL) in setting realistic project expectations and in evaluating the impact of changes on the organization and plan accordingly
• Worked closely with User Experience (UX) and Customer Marketing Experience (CME) teams to ensure that User Interface and Marketing verbiage regulations were being met.
• Actively participated in Community of Practice (CoP) meetings to help define best Business System analyst practices and procedures.
• Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for User Acceptance Testing (UAT).
• Worked closely with the development team to analyze and troubleshoot bugs.
• Prepared, managed and updated user manuals and reference guides.
• Spearheaded and participated in initial Proof of Concept (PoC) sessions for upcoming responsive design project.

Environment: Agile Version one, Agile Scrum, Microsoft Office suite, Knowledge link, SAP ECC 6.0, RDBMS, Windows 7.

Confidential, Houston, TX

Business/Systems Analyst

Responsibilities:

• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Participated in debugging, monitoring, and troubleshooting of BI PROD environment.
• Extensive work in UI Prototyping, creating Mock ups (wire frames) for web based banking application. .
• Create documentation that captures requirements, validation, business, technical and design aspects including logical flow of the system/business through use case documentation.
• Expertise in the role of scrum master, facilitating/organizing daily scrum sessions, sprint planning meeting and sprint review meeting and preparing/analyzing burn down charts.
• Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking.
• Working in entire lifecycle of a product from its conception through design and development in Online Banking.
• Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
• Involved in Interest Rate Swaps (IRS) and Foreign Exchange (FX) Swaps.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Extensive experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used Requisite Pro for the Requirement Documents’ Preparation in Online Banking.
• Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Involved in preparing the mockup screens while eliciting appropriate business requirement specification.
• Created Use Case and Functional Specification Document to track approved changes to the system.
• Involved in Onsite/Offshore (Hybrid) Delivery Model, the outsourcing work is distributed between the service provider’s onsite center and the offshore development center.
• Participated in various stages of data mapping and requirement analysis for project needs.
• Work closely with the technical teams in and in to ensure that they have a clear understanding of requirements and support them throughout the development process.
• Provide business expertise support to project teams during the implementation of regulatory solutions.
• Coordinate with QA team to translate requirements into test plans and tests scripts while overlooking the testing techniques applied.
• Assisted the testing team in creating User Acceptance Test Plan based on business users’ requirements and reviewed Test Plan templates.
• Experienced in preparing and documenting the User Acceptance Testing (UAT) Test cases and conduction the testing to gain confidence on the application.

Environment: SAP ECC 6.0, PL Sql, Clear Quest, Rek Trace, Ms Office, Mainframes, Share Point, Ms Access, SOA, Reference Data, Windows XP, SnagIT, Audit Studio, HTML, Data warehouse, J2EE.

Confidential, Houston, TX

Business/Systems Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the Business process owners & stakeholders for implementing the Data Ware House reporting tool.
• Felicitated and defined the principals for the advance of business metrics
• Implemented integration of different CRM, ERP endpoints, using SSIS, into single Data Warehouse.
• Spearheaded requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
• Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
• Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Implemented agile methodology for running the whole product life cycle in project.
• Good knowledge on Basel II standards set forth for managing Data Warehouse and Data Management
• Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Involved in Requirement Specification for Operational Risk Managemfent Data Warehouse (ORMDW).
• Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
• Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.
• Creating Conceptual System Diagram for implementation new system in Data Warehouse & Data Management for Data Collaboration and Transmission.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Performed manual tests as part of the System Integration Testing and User Acceptance Testing.

Environment: MS Visio, Agile/Scrum Methodology, Microsoft Office suite, SharePoint 2010, SQL Server, RDBMS, Windows Vista/7.