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Business Systems Analyst Resume

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Bellevue, WA

SUMMARY

  • Over 10 years of experience as a Sr. Business Analyst which includes working experience with Telecom, Finance, Banking and Loan/Mortgage industries.
  • Expertise with SDLC, Visual Modeling, Requirements/Business Rules Management, Process/Data Mapping, Object - Oriented Analysis and Design (UML) and Rational Unified Process(RUP) methodology.
  • Used rational tools including Requisite Suite and also have good experience with Agile methodology, where software development becomes “real” for project stakeholders.
  • Proficient in using Wiki, QuickBase to manage requirements.
  • Exceptional knowledge of Microsoft Office Suite that includes Project, Word, Excel, Power Point, Visio and Access.
  • Extensive experience in gathering User Interface, Business Requirements and documenting them according to Business Requirement Specifications.
  • Facilitated Joint Requirement Planning (JRP) sessions, Workshops, Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs), Business User Groups, Top Management Groups and Technical Groups.
  • Proficient in creating Business Requirement Documents (BRD), Functional Specification Documents (FSD), UAT Documents and Training manuals.
  • Experience in preparing Requirements Traceability Matrix (RTM) as a part of Re-engineering effort in the Business Process Designing. Experience working with SAP
  • Proven track record of Project Execution, Project Co-ordination and Change Management.
  • Business Process Analysis & Business Process Modeling, and Workflow Automation.
  • Participated in Test Plan Preparation, Test Case Preparation, Manual Testing and Automated Testing Tools like WinRunner, LoadRunner, Quick Test Professional (QTP), Test Director and performed User Acceptance Testing (UAT) working with team members.
  • Expertise in performing Gap, Data, Feasibility, Impact, Trend, Risk Analysis, Risk Management Plans, business process improvement and system integration.
  • Ability to work as the primary liaison between Business Users and Developers / DBA’s/ System Analysts, an individual with a "go-getter" attitude, can plan and analyze complex business problems with various tools and techniques.
  • Exclusive analytical, problem solving, Leadership Proficiency, interpersonal communication skills and quick learning abilities. Familiar with SODA
  • Experienced in System testing, Performance testing, Integration testing to ensure the software meets the system.

TECHNICAL SKILLS

Operating Systems: Win XP, NT, 2000, UNIX/Sun Solaris.

Databases: MS Access, Oracle 10g/9i/8i, SQL Server, LDAP.

Testing Tools: Test Director, Win Runner, QC 9.0, QTP, Load Runner

Languages: C, C++, Java, .NET frame work, SQL, HTML & VB.

Software: Microsoft Project, Microsoft Visio, Word, Access, Power Point, Excel

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Business Systems Analyst

Responsibilities:

  • Worked with business owners to identify, prioritize and document specific business requirements from conceptualization stage onwards.
  • Performed Impact Assessments, system and process Gap Analysis, determined and prepared Rough Order of Magnitude (ROM) and Level of Effort (LOE) in consultation with various analysis, development, test and support teams.
  • Facilitated JAR and JAD sessions. Worked with business owners, development groups, various analyst groups and other stake holder to drive out detailed business requirements.
  • Transformed the Business Requirements Document (BRD) into Functional Requirements Document (FRD), using Data Extraction, Use SQL QUERIES
  • Reviewed functional and non-functional system requirements and constructed a conceptual design.
  • Created Web Design Documents (consisting of Wireframes, workflows), Use-cases and used UML modeling techniques with MS Visio to document various facts and concepts. Worked on Data Studio and DB2 database.
  • Strong proficiency in MS Excel, including creating and working with complex spreadsheets, pivot tables, linked information, charts and graphs with strong attention to detail and accuracy.
  • Prepared Test Plan, Test cases and Test scripts for User Acceptance Testing.
  • Helped development teams prepare and maintain Technical Specifications, Data flow and System flow documentations as required.
  • Tracked the Project Change Requests (CR’s) from business and development, analyzed and negotiated and got approvals as required. Worked with SODA
  • Logged, tracked, investigated, analyzed and got fixed or handed to Application Support the Pre and Post deployment Production defects.
  • Worked with Senior Architects / teams and development teams to investigate and determine feasibility of proposed solutions and impacts on existing systems, processes and interfaces.
  • Worked with testing team to provide input to testing activities and also managed issues in QC 9.0.
  • Took ownership of various project issues, held meetings with business owners, senior development and architecture teams, investigated and negotiated key project decisions. Helped with communication and escalation process.

Environment: CAM, iCAM, Retail, MS Visio, UML, MS Project, MS-Office, XML, Waterfall, RUP Methodology, SAP, HTML, Quality Center 9.0.

Confidential, NY

Sr. Business Analyst

Responsibilities:

  • Identified the Business needs, developed Scope Models as per the Business Vision and worked on identifying project scope and business value to mitigate scope creep and gaps.
  • Conducted user interviews, gathered requirements, analyzed, and documented Business Requirements for different departments in LBS for understanding the business reporting functionality of the legacy system.
  • Created the TO-BE state of the reports after analyzing the AS-IS documents for different departments and getting new requirements from the report SME’s and Business Application owners.
  • Performed GAP analysis, analyzed the current state and future state of the system, worked on developing the current workflows and mapping the requirements
  • Discussed status updates with the project manager in identifying the progress and meeting deadlines.
  • Functioned as the primary liaison between the business users, developers and the data teams throughout the project cycle. Worked with SAP
  • Managed traceability to identify and maintain the relationships between business requirements, design specifications and test requirements. Used Actimize for the documentations.
  • Created the functional design documents for individual reports which included the data selection criteria and prepared the Detail Design of the report.
  • Worked on requirements verification and validation. Confirmed the quality and accuracy of the stated requirements, and ensured that all the requirements accurately reflect project scope and baseline these requirements in a finalized requirements package. Worked on HFM
  • Point of contact between the off-shore development teams, onsite Project Team and other related departments.Data warehouse exposure and experience, Experience in Data Modelling and Data Mart
  • Followed SDLC waterfall approach with its various workflows, artifacts and activities which allowed increased understanding of the problem through successive refinements and helped us grow an effective solution over multiple iterations. Testing web Application.
  • Extensive use of Rational Requisite Pro and Rational Clear Case.
  • Researched/Analyzed the various steps in the current state analysis of the reports and then wrote the Business Requirement Document (BRD) and Functional Requirement Document (FSD) in such a way that the developers could create the reports.
  • Developed content and training materials. Recommended enhancements and identified new business requirements.
  • Worked with the data team to ensure data mapping and to identify data gaps.
  • Reviewed Use Cases and translated the Use cases into Test cases and SQL Queries.
  • Provided management with daily statistics of the test creation, execution and discuss any blocking issue.
  • Tracking defects with severity using Quality Center and involved in defect root cause analysis. Created weekly issue logs and provided documentation to discuss and share with the team for resolution to common problems and solutions.

Environment: IBM Ration Suite(Clear case explorer, Clear Quest and remote client), Tortoise SVN,XML Spy, JIRA, Confidential Compare, Contivo Mapping Tool, Tomcat Server, JIRA,, MS SharePoint, XSLT, Datapower.

Confidential, Troy, MI

Business Analyst

Responsibilities:

  • Gathered requirements, defined specifications by interviewing the business user group. Agile software methodology was implemented on this assignment.
  • Brainstormed with Senior Management to define a common framework for providing the standardized business functionality using reusable components and interact with the Technical Architecture team to discuss and evaluate the various technical options and provide recommendations to senior management.
  • Formulated and documented business requirements using Rational RequisitePro to support new product initiatives that support strategic plan and customer initiatives.
  • Worked in partnership with Project Team, Functional Team Leads and functional end-users to identify and document business process improvement opportunities and complete the definition of requirements for system design, implementation & training.
  • Worked closely with Senior Management to create Work-Breakdown Structure, Resource Breakdown Structure using MS Project. worked on SAP
  • Responsible for creating UML modeling plans, Use cases, process flows, and business requirements documentation using Visio. Worked on(HFM) Hyperion Financial Management
  • Coordinated work plan between project manager and client with Microsoft Project; implemented and managed migration process; scheduled and tracked progress for team members of project through completion.
  • Conducted Data analysis, Trend analysis and Gap analysis of business processes and requirements and identified technology enabled improvements.
  • Facilitated User Acceptance Testing (UAT) and test strategies with developers and testers.
  • Translated business requirements into functional specifications for communication to technology team.
  • Utilized existing internal processes and improved those same processes for software problem identification, escalation, resolution and facilitated project team meetings.

Environment: MS Visio, Agile Methodology, Rational Suite, SQL Navigator 5.1.1, Oracle 9i, SQL Server 2003, ASP.NET, Test director.

Confidential, East Brunswick, NJ

Business Analyst

Responsibilities:

  • Gathered Business Requirements required for SiteMinder, Interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes.
  • Used RUP as the Software Method. Analyzed and optimized the process, Prepared Business Requirement Document and converted them to functional requirements.
  • Conducted JAD Sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them. SQL queries
  • Created rules that protect the URL’s for web servers.
  • Created policies that associates various user roles with the rules.
  • Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show one end-to-end business model.
  • Wrote Security Standards and Support documentation for SiteMinder Policy Server & Web Agent.
  • Documented business and functional issues such as security roles and accesses required to contribute to the design of an Identity and access management solution.
  • Planning and preparation of proposals, document business requirements and system requirements.
  • Documenting business and functional issues such as security roles and accesses required to contribute to the design of an Identity and access management solution
  • Documenting Test Plan and Test Cases for the To-Be Process.
  • Provided group presentations on SiteMinder security planning to all employees, using Microsoft Visio and PowerPoint.

Environment: MS Visio, Excel, Pivot Tables, RUP Methodology, Rational Suite, SiteMinder, SQL Navigator 5.1.1, Oracle 9i, QC 9.0.

Confidential, Seattle, WA

Business Analyst

Responsibilities:

  • Responsible for coordinating JAD sessions with business users to analyze loan application lifecycle, gather and define the key performance indicators, document and present the requirements specifications.
  • Identified constraints in the existing mechanism and designing solution to overcome constraints.
  • Defined project milestones, schedules, monitoring progress using MS-Project and updating plans as required.
  • Initiated Use Case Analysis, which provided the framework for potential use case deliverables, and allow for maximizing software re-use. Developed the Use Cases, diagrams using Rational Rose.
  • Understanding the business processes and related information needs and source system data is key to designing and developing a data mart that supports business user's needs.
  • Created prototype for database reports and products. Data Mapping, SQL queries to create user stories.
  • Implemented Configuration management and version control using Rational ClearCase.
  • Helped quality assurance team to design User Acceptance test cases and coordinated the Business Testing.
  • Equipped my team to quickly adapt to project changes. Involved in Resource, Schedule Estimations, Effort Tracking and defect analysis.
  • Reviewed QA Release Notes and Prepared Summary report after completing testing for a release.

Environment: Rational suite, Agile Methodology, Ms. Visio, Microsoft Project, .NET, SQL Server, Test Director.

Confidential

Business Analyst

Responsibilities:

  • Interacted as an Interface between Subject Matter Expert’s (in Mortgage Dept, Loan Department Heads, Financial Analysts, Accounting Department heads) and the different teams involved in the application development for better understanding of the business and IT processes by conducting interviews, surveys, and prototyping.
  • Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
  • Created Narrative Use Cases, Use Case Diagrams, Activity Diagrams, Sequence Diagrams and Business Flow Diagrams using UML methodology and MS Visio.
  • Facilitated JAD sessions conducting requirement gathering with the Mortgage heads and Mortgage Managers to gather User Interface Specifications and Business Process Specifications and documented the BRD’s, FRD’s for application development.

Environment: Oracle, HTML, SQL, MS Visio, Windows 98, MS Office Suite.

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