SUMMARY

• Over 7 years of experience in all phases of Software Development Life Cycle (SDLC), Business Process Flow, and Business Process on diverse domains such as Health Insurance, Property & casualty, Finance and Banking.
• Excellent in facilitating Joint Application Development (JAD) sessions, and interviewing Subject Matter Experts (SMEs) for eliciting functional requirements that support high - level business needs.
• Diverse experience working with various domains that include, Insurance, and Retail Banking.
• Adept with different SDLC methodologies- Waterfall, Rapid Application Development (RAD), Rational Unified Process (RUP) and Agile (SCRUM).
• Expertise in creating Requirements Traceability Matrix (RTM) to control numerous project artifacts
• Expertise in conducting Stakeholder Analysis to get a clear understanding of the process stakeholders, and their roles & responsibilities towards the project.
• Highly skilled in writing Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Request for Proposals (RFP), Statement of Work (SOW).
• Extensive Knowledge of performing of data analysis, data modeling, data mapping, batch data processing and capable of generating reports using reporting tools such as Business Objects, Crystal Reports, SAS.
• Competent in creating Narrative Use Cases, User Stories, Use Cases, Activity Flow Diagrams, and Data Flow Diagrams using UML Tools - MS Visio, Enterprise Architect, Rational Rose.
• Highly skilled in dealing with diverging perspectives, and identifying risks for project mitigation.
• Proficient in conducting User Acceptance testing extensively at both company and clients premises.
• Expertise in assisting Testing teams with Test Plans, Test Cases and Test Scenarios, and manage defects using various Defect Tracking Systems.
• Experience in writing SQL Queries to extract data and perform Data Analysis.
• Good understanding of Change management and Release management.
• Proactive in coordinating with Distributed Teams for onsite- offshore model, and communicate effectively with Business Partners, Management, IT organization and the Client community.
• Outstanding written and verbal skills with explicit attention to detail during requirements elicitation.
• Excellent Leadership, Interpersonal, and Analytical skills, with ability to handle challenges with ease

TECHNICAL SKILLS

Methodology: Waterfall, RUP, XP, Agile, Spiral.

Web Languages: HTML, ASP, .Net/C#, XML, JavaScript, PHP, Knowledge of Cold fusion

Languages: JAVA, J2EE, C, C++, C#, SQL, XML Oracle SQL, PL/SQL

Operating Systems: Windows95/98/00/NT/XP, MS-DOS, UNIX, Mac

Analysis Tools: Crystal Reports, SAS, SPSS, knowledge of SAP BI

Tools: Rational Rose, Clear case, RequisitePro, MS Visio, WSS, MOSS (SharePoint 2007,2010), UML, Erwin, BPM, BPMN, MS-Office, Acrobat PDF Writer

PROFESSIONAL EXPERIENCE

Confidential, Cedar Rapids IA

Actuary Business Analyst

Responsibilities:

• Involved in JAD Sessions and Requirement gathering for Product additions(P5,P6,P75 and ULIC)
• Involved in documenting the requirements in ReqPro. Creating PRJs / APRs/ SUPLs / EXCTs.
• Involved in Peer review and Walkthrough for the gathered requirements
• Used Clear quest for tracking the defect ticket
• Involved in Data mapping discussion for ADB, SHED and LH Input.
• Worked in SQL database, Vantage for Product additions to analyze the table and views.
• Involved in analyzing the impacts for ABA stored procedures.
• Involved in Production support for Volatility Rebalancing.
• Communicating with stakeholders for requirement gathering and data mapping concepts.
• Involved in stakeholders discussion for Application integration from ADB, SHED and LH Input.
• Involved in daily basis sprint meeting.
• Created test plan and test strategy for ADB, SHED and LHI.

Environment: SQL, ADB,SHED, LHI, Clear Quest

Confidential, Reading, PA

Senior Business Analyst

Responsibilities:

• Created FSD (Functional Specification Document) for project Decommission
• Experienced in Clear Quest to identify and follow up the defects.
• Managing SharePoint (2010) and maintaining Documentum
• Created PDD (Project Definition Document) and BRD (Business Requirement Document) for EPACS.
• Involved in EPACS application, requirement gathering, Creating FSD, Weekly project status meeting
• Extensive interactions with the client and the management teams to understand the requirements and testing efforts on their applications.
• Involved in Decommissioning stages like Retirement, Dormancy, DE provisioning and Archive Management.
• Involved in Retirement Stage, gathered requirements of the decommission and design. Engaged key Stakeholders, determine line of Business Requirements, performed Application discovery, Completed Records Management Requirements, Determined Legal Hold Requirements.
• Involved in design process, High level design (Technical Approach), Establishing Archival Solution, Finalized the FSD.
• Involved in Dormancy stage, to remove the applications in test environments and remove applications from production environments.
• Involved in De provisioning stage, to complete the requests and processes to have all hardware decommissioned.
• Involved in Archive Management Stage, the application has been fully Sunset.
• Involved in gathering information for RCAA forms (Records Classification Application Assessment)
• Involved in Data mapping discussions
• Involved in Ambiguity Review
• Created Test plan and Test strategy in implementation readiness for Project Decommission
• Involved in Change Control Management for GSMOS 6.0 International and GSMOS 6.0 Retail

Confidential, Tallahassee, FL

Business Analyst

Responsibilities:

• Involved in all phases of Software development life cycle (SDLC) using Agile Scrum methodology and Rational Unified Process (RUP)
• Analyzed and collected business requirements for current and future state processes and created the requirements specification document
• Extensively interacted with both subject matter experts and business stake holders and created Business process diagrams for the as- is process and the to-be process using BizAgi BPM tools.
• Performed process mapping, data mapping and created artifacts for data requirements and data mapping
• Assisted the database architect in designing data flow model, data modeling and also in workflow analysis, functional decomposition analysis.
• Assisted the project manager in change management activities through analysis of requirements effort, and resources
• Work on the Data Modeling, Entities and Attributes of the Data points and Templates. Building API in XML based on the requirements.
• Conducted and participated in sprint planning meeting to define the Sprints and the duration of each sprint and prioritized the requirements and placed them into the sprint backlogs
• Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
• Used SQL queries to extract data from database to perform data analysis.
• Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status gave walkthroughs to the product owners after completion of every sprint cycle
• Assisted the database team in understanding the ETL requirements
• Analyzed technical architecture of the current system and created user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow
• Assisted the Enterprise Data Architecture team to develop database models
• Facilitated JAD workshops, Joint Requirement Planning (JRP) sessions to identify project objectives and created meeting minutes.
• Expertise in leveraging wireframes/Screen Mockups/ prototypes during the requirements process
• Adept at providing knowledge transfer of business requirements and the methods and techniques used to the business stakeholders and technical teams
• Adapt in designing and developing User Interface and mockup screens using industry standard tools
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Communicated with management concerning development process within areas of assigned responsibilities using MS Share point(MOSS)
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Provided documentation such as requirements change management, Change Control Management, functional requirements, test plans and test cases.
• Assisted PM with project planning, estimating, budgeting, resource allocation, collaboration and time capture.
• Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts in a timely basis
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.

Environment: Epas, AS400, RUP, Agile, JIRA, MS-Office, MS-Project, MS-Visio, MOSS (SharePoint 2007).

Confidential

Business Analyst

Responsibilities:

• Gathered User and Business Requirements through interviews, surveys, prototyping and observing
• Extensively worked with Project Manager to determine the current best practices for requirement gathering
• Performed GAP Analysis to Identify and estimate the scope of the project, design, development
• Created and maintained an Issue log to keep track of the outstanding issues and the requirements that were changing from time to time. Conducted weekly meetings with the client to discuss the same
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word
• Created User Requirement Specifications (URS), Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational Rose so that developers and other stakeholders can understand the business process
• Designed Context Diagrams, Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams using MS Visio
• Elicited requirements from teams to create Functional Specifications Document
• Conducted Walkthroughs with the Business Stakeholders for the Sign-Off procedure
• Involved in analysis of the technical specifications of the current system and the future state, performed Gap analysis
• Used SQL to query the database for performing data analysis and data modeling usingErwin.
• Adept at mentoring the business stakeholders and technical team on the system functionalities
• WroteSQLqueries to extract data from the tables and for validation of data
• Worked with ETL teams in defining the data transformation required for the migration.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, developed all the use cases and workflows.
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Developed Use cases for all the surrounds interacting with the enrollment system. Also assisted Testing Team in coming up with appropriate test cases.
• Assist the technical team in understanding and developing the appropriate functionality.

Environment: MS Visio, SQL, SharePoint, UML, Test Director, .Net, MS Office Suite (Word, Excel, Access, Power Point, Outlook), Rational Suite (Rational Rose, Requisite Pro, Clear Quest).

Confidential

Web Programmer / System Analyst

Responsibilities:

• Working with developers, testers, business users, stakeholders at various levels at different stages of the SDLC.
• Handling various projects, prioritizing, specifying timelines, reporting, interacting with clients and end users.
• Participated on the software development team to work on an existing system to handle customers’ requests via phone and fax. The goal of the project was to improve the current business processes to work more effectively..
• Worked with different stakeholders to gather business and functional requirements and converting them to technical requirements and responsible for development of web base software application.
• Responsible for facilitating and arranging Conference Calls, JAD Sessions, Business Interviews.
• Reporting and presentation of key components and milestones to Top Management and managing the using MS-Project.
• Team Member for Prognosis Reports Generation Software for SBI Bank. The Application generates Reports using the Daily Transaction Log file (ATM and POS) received from Tandem and generates the Reconciliation file for the Banks Finnacle System. This is then uploaded into their system automatically through an FTP Process.
• Environment: Rational Rose, MS-Office, MS-Visio, MySQL, MS-Access MS-Project.