SUMMARY

• Business Analyst with extensive and diversified experience with 8+years in various domains like Healthcare, Banking, Insurance, E - commerce, Retail, and Global Shipping-Logistics.
• Good understanding of Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile (SCRUM, RAD, and RUP).
• Knowledge of Capital Markets and financial management: Financial statements, cash flow analysis, cost analysis, and risk management.
• Extensive experience in developing Use Cases, creating Wireframes, Screen Mockups, conducting GapAnalysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis and command on HIPAA Rules, EDI transaction Claims.
• In depth understanding and working knowledge of Oracle Business Intelligence Enterprise Edition 11g; involved with repository development, creation of dashboards and reports that help in business development; proficient in the setting up of security permissions for Oracle 11g users
• In Depth understanding of Gap analysis for AS-IS and TO-BE business processes.
• Proficient in interacting with stakeholders, SMEs and end users in elicit/gather requirements through interviews, workshops and existing system documentation or procedures, defining business processes, identifying and analyzing risks using appropriate templates and data analysis tools.
• Involved in conducting Joint Application Development (JAD) sessions with the stakeholders, business users, and SMEs to obtain and clarify project requirements.
• Proficient in writing Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Requirement Traceability Matrix (RTM).
• Developed and iterated a full compendium of requirements, including a Business requirements document, iRise simulation, and complete set of use cases.
• Expanded the scope and features of projects through Mock GUI / Prototype Screen design / Simulation using SnagIt and iRise Studio.
• Profound Knowledge of Rational Unified Process (RUP) methodology, Use Cases,Object Oriented Analysis and Design (OOAD).
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams,Activity Diagrams.
• Extensive experience working on UNIX, Linux, and Windows environments.
• Excellent skills in Performance Management to support strategic planning, goal setting, strengthen accountability and enhanced decision making.
• Experienced in database testing for data validation, transaction verification and excellent knowledge in SQL query writing and logic development
• Strong Experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Excellent team player - highly result oriented with strong interpersonal and communication proficiency.

TECHNICAL SKILLS

Requirements Management: Rational Requisite Pro, Blue Print

Business Modeling: UML, MS Visio 2010, Rational Rose, Smart Draw, SharePoint

Operating Systems: UNIX, Windows 98/00/NT/XP, MS-DOS

Languages: SQL, C++, JAVA, JavaScript, HTML, Visual Basic

RDBMS: Oracle, SQL Server 2000, MS Access, DB2

Process Methodology: RUP, SDLC, UML, OOAD

Change Management Tools: Clear Case, Clear Quest, MS Visual Source Safe

Testing: Test Director, Win Runner, Quick Test Pro, HP-ALM and HP Quality Center

Applications: MS Office Suite, Crystal Reports, BugZilla, Oracle BIEE 11g

Simulation Tool: iRise

PROFESSIONAL EXPERIENCE

Confidential, Memphis, TN

Sr. Business Analyst

Responsibilities:

• Initiated meeting sessions with the business users to elicit/gather requirements and get involved in the process of preparing business specifications and translate requirements into business functionality
• Walk the IT team through the business requirements resolve any issues that the IT team has with the understanding of the requirements.
• Worked with the Master Data Management (MDM) application to identify gaps in application functionality and worked with the business and IT stakeholders to identify possible solutions to address those gaps
• Document current business processes, business flows, rules and artifacts, and propose effectiveTo-Be/Future processes, data flows, and software development artifacts.
• Created Workflow diagrams for the respective requirements specifications and reviewed them with the business stakeholders.
• Was involved in two major spinoffs within the company and handled all the business support and application testing/deployment during the majority of company merger process
• Prepare Charters for the project planning and also involved in the design and implementation of the project plan
• Conduct meetings on all levels of management for purposes of presentations, reviews, approvals, etc.
• Provide support to the offshore development and to help other less experienced Business Analysts in getting up to speed with the existing application/architecture within the company
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing, and rollout of new and modified feature functionality deployed on the back office web applications.
• Interact and resolve issues with stakeholders' business rules, operation's specifications, and interface specification solutions as the initiation point for new technology requests.
• Created and reviewed Test Plan, Test scenarios and Test Cases to ensure that they meet the requirements and did Gap analysis and Test case coverage
• Involved in performing system testing, regression testing and handled extensive defect tracking to ensure that any defects in the application are tracked to the best possible detail (which includes defect prioritizing, communication with the developers on defect resolution, etc.).
• Conducted User Acceptance Testing (UAT) with the Business stakeholders and was responsible for acquiring sign-off on UAT scripts
• Assisted in developing deployment documentation before the project was ready to be deployed.

Environment: MS Visio, Share point 2010, ColdFusion, MySQL, SQL Server,UML, Microsoft Office, Windows 7

Confidential, Irving, TX

Sr. Business Analyst

Responsibilities:

• Developed innovative and/or customized templates and report formats for SharePoint2010portal which can be used as general design for application functionality and features.
• Clearly and concisely communicate business requirements to developers; interact with IT Development team through the Agile/Scrum process to clarify and resolve any issues.
• Initiated meeting sessions with the business users to elicit/gather all requirements to prepare business specifications and translate requirements into business functionality
• Documented Workflows and results of business analysis and obtains sign-off from stakeholders on specifications.
• Work with technology team to identify system, data, and process dependencies for upstream and downstream application data flow.
• Developed and iterated a full compendium of requirements for the online system, including a business requirements document, iRise simulation, and complete set of use cases.
• The iRise simulation was used to ensure a full understanding of functionality as well as look and feel requirements with the business and technology teams, and was also leveraged for demonstrations to the management and development teams.
• Developed an extensive iRise demo for pursuits involving the online platform offering for Confidential Customer across global.
• Prepare graphical depictions of use cases (activity diagrams, system context diagrams, sequence diagrams, use case diagrams, wire frames/mockup screens, etc.)
• Assist the application development team in translating application functionality into application architecture.
• Communicated the business strategies, goals, and needs to the application development team and serves as business interface to manage expectations and define business satisfaction metrics.
• Was involved in the planning, design and implementation of theproject plan to ensure that business requirements and functional specifications meet objectives in development, testing and production release.
• Conduct meetings on all levels of management for purposes of presentations, reviews, approvals, etc.
• Provide guidance to and assists in training less experienced Associate Business Analyst and Business Analyst and acted as a functional leader/SME.
• Document current business processes, business flows, rules and artifacts, and propose effective To-Be/Future processes, data flows, and software development artifacts.
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing, and rollout of new and modified feature functionality deployed on the back office web applications.
• Interact and resolve issues with stakeholders' business rules, operation's specifications, and interface specification solutions as the initiation point for new technology requests.
• Worked closely with user interface web designers to create screen layouts/wireframes with emphasis on user-friendliness, clarity, and consistency with applications and standards; assist with developing new standards.
• Performed application testing prior to rollout as part of the User acceptance testing-UAT phase.
• Reviewed Test Plan, Test scenarios and Test Cases to ensure that they meet the requirements and did Gap analysis, Test case coverage and conducted Defect triage calls.

Environment: RUP, iRise, Rational Requisite Pro, MS Visio, Share point 2010, HP-ALM, UML, Microsoft Office, Windows XP/2007.

Confidential, Rochester, MN

Sr. Business Analyst

Responsibilities:

• Assisted PM in the planning of setting realistic project expectations and further assessing impact on the plans and organization using MS Project
• Proficiency in all HIPAA health care transactions with preference to those who have some experience with 5010.
• Used HIPAA 4010 transactions to support the analysis of current business processes and work with management to improve and implement enterprise solutions to ensure compliance and got involved in designing future state processes for HIPAA 5010 transaction processing EDI’s 837, 835, and 834.
• Analyzed HIPAA5010 related to 837,835, 834 transactions and performed gap analysis between 4010 and 5010.
• Developed and expanded the scope and features of projects through Mock GUI / Prototype Screen design / Simulation using SnagIt and iRise Studio.
• Developed an extensive iRise demo for pursuits involving the online Healthcare platform inside Confidential projects.
• Consulted with Project-Management to implement an agile development process based on Scrum.
• Using SharePoint 2010, helped develop certain portions for the project.
• Setup meeting sessions with business stakeholders to elicit requirements. Analyzed, documented and communicated requirements feeding into deliverables including but not limited to scope, cost, schedule and risk management for upgrade and maintenance of system.
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Strong knowledge and familiarity with HIPAA 5010 rules and EDI transactions such as 837, 276, 277, 835, 270 and 271.
• As the Business Analyst of the team, documented the functional and business requirements for the project.
• Assisted PM and Team Lead in documenting the User stories and Use Cases.
• Used Balsamiq and Mockingbird wire framing tools to sketch the wireframes for the User Interface design.
• Analyzed business requirements, performed gap analysis and segregated them into high level and low level Use Cases and Activity Diagrams / State Chart Diagrams.
• Conducted JAD sessions with management, Subject Matter Experts, users and other stakeholders for open and pending issues.
• Created the vision, scope, and use case documents; Activity diagrams, and state chart diagrams for the project.
• As the only team member responsible for the development of the User Interface for the project, designed and reviewed the user interface.
• Developed Test plans, Test cases, Test Scripts, Test Scenarios, and Test Reports
• Created and executed all manual tests for the project in Quality Center.
• Effectively guided the off-shore UI developer in designing the UI for the Web-Enrollment Portal project.

Environment: SQL, UML, iRise,Blue Print, MS SharePoint 2010,Dreamweaver, Balsamiq, MS Visio, Mockingbird, Oracle BIEE 11g, Data Warehouse,Windows, MS Office, HTML, Quality Center.

Confidential, Boston, MA

Sr. Business Analyst

Responsibilities:

• Owned the entire reporting process. Interacted with the ETL team, developer(s), management, and account holders to get the requirements, document them, design templates, and write specifications.
• Developed and documented Clarity Crystal Report Request Process. Gathered requirements and developed reports that captured historical enterprise data processing (EDP) data. These reports were used as an ad-hoc library.
• Involved in creating reports for end-users using Crystal Reports from the gathered requirements.
• Assisted project management with project planning and progress monitoring.
• Involved in all phases of project life cycle and getting sign-offs on the required documentation.
• Setup meeting sessions with the business stakeholders to gather requirements, and modeled the data warehouse and underlying transactional database.
• Used dashboards for data analysis and custom reports.
• Used Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
• Designed and developed project document templates based on SDLC methodology.
• Gathered, analyzed, organized and documented business requirements with front office sales and trading users.
• Involved in testing the conversion of the application into web application using XML Web Services.
• Created wireframes/mockups for the newly proposed web application and obtained sign off/approval from the business stakeholders
• Transferred the business requirements (BRD) into technical requirements (FSD).
• Worked with PM to coordinate daily activities between applications development and product management.
• Assigned tasks among development team and monitored and tracked progress of project.
• Attended and led project review meetings, producing user updates and setting priorities.
• Coordinated with offshore team on project planning and progress.
• Enhanced remote collaboration and shortened turnaround time.
• Developed the traceability matrix.
• Developed Test cases using QC based on testing requirements and executed Test cases manually.
• Automated the Test cases using QTP for Regression testing. Automation includes writing Test scripts in TSL.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), ETL, SQL Server, Oracle, J2EE, Oracle BIEE 11g, Java, HTML, Windows Forms, Web Forms.

Confidential, Memphis, TN

Business Analyst

Responsibilities:

• Coordinated with the Project Manager for creating project plans, implementation schedules for projects.
• Conducted JAD sessions to develop architectural solution that application meets the business requirements, resolve open issues, and change requirements.
• Interacted with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and User and Functional Requirement Specification. .
• Work with the development team to ensure that they understand the functional specifications. Facilitated brainstorming and walk through sessions.
• Designed use-cases and use-case models to further refine the requirements and understand the business processes. Worked extensively in Rational Requisite Pro to organize and catalog requirements, documents, and use-case documents.
• Conducted JAD sessions to develop architectural solution that application meets the business requirements, resolve open issues, and change requirements.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, BusinessRules, and Information Needs, thus ensuring that CriticalRequirements are not missed.
• Drafted and implemented Requirement Traceability matrix using Excel Spreadsheets, which encompassed URS, FRS, and Test Cases and highlighted major Milestones achieved during the same.
• Involved in development of Business and Technical Requirements in preparation of Design and Functional Specifications for Business Needs and Processes..
• Utilized RUP to configure and develop processes, standards, and procedures, to provide technical leadership and expertise.
• Worked extensively on Share Point 2007, created the documents and libraries, web configuration, Share Point designer workflows, and share point security permissions.
• Assisted the QA Teams during Testing phase of the project in planning, execution, maintaining RTM and managing the daily Status reports.
• Reviewed Test Plan, Test scenarios and Test Cases to ensure that they meet the requirements.
• Created and Maintained SQL validation scripts
• Responsible for ensuring successful completion of User Acceptance Testing (UAT) to the complete satisfaction of the clients.
• Provided post implementation support by defining maintenance and training procedures.

Environment: RUP, Rational Requisite Pro, MS Visio, Share point 2007, Rational ClearQuest, UML