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Business Analyst Resume

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Chevy Chase, MD

SUMMARY

  • Over 6 years industry experience in IT and software projects in web/windows application environment with various relational database systems. Worked extensively in Business Analysis (Enterprise Analysis, Requirements Elicitation, Requirements Analysis & Documentation, Communications, Solution Assessment and Validation)
  • Clear understanding and extensive knowledge of the Software Development Life Cycle (SDLC) using Rational Unified Process (RUP), Waterfall & Agile Methodology
  • Experience in Business Flow Process, Risk Analysis, and Use case Analysis
  • Experience working with SME’s to define current business process, identify differences in current & future processes, look for bottlenecks and recommend improvements in the system
  • Experience in continuous association & interaction with users during entire life cycle of Software Development Life Cycle
  • Expertise in Requirement Analysis using: Use Case development, UML Modeling with Sequence Diagrams, Activity Diagrams, Feasibility Study & Workflow Analysis using MS Visio
  • Expertise working on web based applications with GUI in multiple projects including different browsers like Internet Explorer, Safari, Chrome
  • Experience with business writing skills in writing Business Requirements Document (BRD), User requirements, Use Cases, Functional Requirements, System Requirement Specs (SRS)
  • Experience in Requirement gathering via conducting Joint Application Development (JAD) sessions through interviews, leading workshops, and using surveys and questionnaires
  • Experience in creating test strategies, creating & implementing manual & automated test cases using HP Quality Center
  • Acted as a liaison between the development team and the management team to resolve any conflicts for requirements. Worked with vendors, business users & management
  • Excellent written and verbal communication skills. Responsible, self - motivated and organized. Goal-oriented individual with strong leadership capabilities

TECHNICAL SKILLS

Project Methodologies: RUP, Waterfall, Agile, Six Sigma

Business Modeling Tools: MS Visio, Rational Rose

Requirement Management Tools: Rational Requisite Pro

Defect Tracking Tools: Quality center

Operating Systems: Windows NT/XP/2000, Mac

Databases: Oracle (8i/9i/10g), SQL Server, MS Access

Data Modeling and Other: MS PROJECT, Quality Center

Desktop Software: Microsoft Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Chevy Chase, MD

Business Analyst

Responsibilities:

  • Responsible for development and maintenance of thewebsite for online quotes and sales.
  • Designed user-interface (UI) screens for the Confidential .com customer facing web application based on feedback from User groups
  • Used requirements gathering techniques for Waterfall and Agile Project methodologies
  • Worked on projects to enhance application once it was in production, including a project to reduce time to quote on the Internet in half
  • Collaborated with Underwriting, Pricing and Product Management teams, senior management, legal and other stake holders to establish comprehensive business and functional requirements and then translate those requirements into a Software Requirements Specifications (SRS) document for the technology team
  • Extensive discussions with technical teams regarding “As Is” scenario and discussed ways to develop a “To Be” scenario
  • Spearheaded the JAD sessions with SME’s, Underwriting and Product management departments to elicit and gather requirements
  • Created a Data Requirements Document for third party vendor
  • Reviewed, analyzed and interpreted data for performance Points of Views
  • Assisted project manager in the development of project schedules and estimates
  • Performed GUI testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Smoke testing Load testing, User Acceptance testing and Pilot testing
  • Worked with developers and quality assurance team to review use cases and functional requirements.

Environment: Window 2007, MS Visio, MS Word, Excel, and MS-Projects

Confidential, Mineola, NY

Business Analyst

Responsibilities:

  • Gathered requirements to create process maps for documenting requirements and designing of the Policy and Billing Administration systems
  • Lead requirements gathering efforts by working with Subject Matter Experts (SMEs) to interpret and document requirements at an appropriate level of detail to ensure readiness for direct utilization by the implementation teams
  • Applied Unified Modeling Language (UML) methodology to create use case diagrams and sequence diagrams in Rational Rose.
  • Designed and developed Use Cases, Use Case Diagrams, Activity Diagrams, Sequence Diagrams
  • Analyzed business rules and functional specifications to develop detailed use cases and test cases
  • Developed communication materials for requirements reviews and JAD sessions
  • Lead in the identification and development of quality management plans, test scenarios, and test scripts for user acceptance based on system requirements
  • Assisted project managers in implementing the Test Plan and Test Strategies across various releases
  • Ensured that Functional Testing executed meets documented testing standards

Environment: MS Visio, HP Quality Center, Windows XP, MS Office, MS Project

Confidential, New York NY

Business Analyst

Responsibilities:

  • Business Analyst for a large scale and complex fixed income global clearing and settlement system implementation.
  • Requirements gathering, workflow, system flow, use cases and testing for an exception based back end processing for Fixed Income cash and derivative instruments. Business and technical liaison
  • Ability to interact with members of operations, product control, financial control and risk.
  • Worked with business line users, technologists, risk managers, product controllers to manage the migration and business to implement new utility with partnership with IBM and Calypso, Smartstream platform.
  • Minimized operational risk by using risk management techniques.
  • Assisted with ongoing development and implementations of insurance policies and state regulations.
  • Conducted GAP analysis to identify customer channel usage trends and interaction focusing on likelihood to buy product recommendations and reduce client attrition.
  • Analyzed functional specifications and data from various sources, such as mainframe, oracle data base.
  • Designed and developed Use Cases, Use Case Diagrams, Activity Diagrams, Sequence Diagrams

Environment: Window 2007, MS Visio, MS Word, Excel, and MS-Projects

Confidential, New York, NY

Business Analyst

Responsibilities:

  • Provided Business Analysis functions for two large scale and complex initiatives. Calypso equity, interest rate, credit derivative and structured product migration to UK and a Balance Sheet Capital Management initiative between USA and UK
  • Worked with business line users, technologists, risk managers, product controllers to manage the migration and business to implement this large scale Finance and Risk platform. Worked with business and IT users to develop and document functional specifications. Worked with development team to convert functional specifications to technical specifications.
  • Worked with a team of developers to detail specifications, scope and communicate the requirements to Sr. Management, IT and the business.
  • Provided senior management the tools and information essential to monitoring trading instruments and Capital Market products. Interacted with members of operations, product control, financial control and risk
  • Conducted interviews with users to elicit requirements & test strategy pertaining to Navigability, User-Interface Design, transaction processing and work flow.
  • Developed test cases and for use-case models for the reports interface.

Environment: RUP, Rational Rose, MS-Visio, Mercury QC, Clear quest, SQL Server,

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