TECHNICAL SKILLS

Operating Systems: Windows Platform, LINUX, UNIX, MAC OS X

Enterprise Software: ERP, JD Edwards, Salesforce, PeopleSoft, SAP, Enterprise One, ICSA Blueprint, Kronos, Hummingbird BI Query, Khalix, SunGard Treasury, Showcase Strategy

General Software: Excel, Word, Outlook, PowerPoint, Access, MS Project, SharePointFront Page, Visio

Computer Languages: C++, JAVA, XML, SHELL, HTML, SQL (Various platforms), .NET, VB

PROFESSIONAL EXPERIENCE

Confidential, New York, New York

Sr. Business Analyst

Responsibilities:

• Assisted in transition from DYNA to Argus reporting
• Reworked integrity check workflow process utilizing different data sets
• Implemented new Realbridge system for upcoming budget process
• Documented business process and procedures
• Performed tasks in an agile type environment including business analysis write - ups, use case scenarios, UAT & QA scripts
• Worked with QA team to go over identified system defects
• Created governance documentation
• Streamlined HR SharePoint resource request process
• Implemented new reports to track resource allocations and forecasting for hired resources
• Transitioned HR data into Workday
• Implemented CRM for group wide use
• Documented and supported Freewheel RPM and Google Dart Sales Manager
• Performed QA testing functionality for Client On boarding system
• Performed SQL queries (mainly in my SQL) to extract employee information for client onboarding upgrade process
• Documented and assisted in version upgrades for ad sales systems; mainly Gabriel & Invision Deal Maker
• Performed Ad Sales system implementations
• Created work flow process improvement and optimizations on existing technology practices
• Collaborated with IT, Developers, and Business Units to Document system processes such as inventory management process
• Facilitated discovery process with HR for Human Resources Executive repository project

Confidential, New York, New York

Sr. Business Analyst

Responsibilities:

• Assisted with business analysis of a global firm wide client conversion of accounts as a result of large bank merger using AGILE Scrum methodologies
• Worked heavily with PMO group and assisted in change management process
• Worked with business users and clients gathering requirements on data migration issues
• Led and facilitated JAD and RAD sessions with client services front office teams and developers
• Performed data migration QA testing and logged results into HP Quality Center
• Discovered operational bottlenecks and presented solutions using presentation tools such as PowerPoint
• Improved process and workflow streams of several systems such as eliminating reporting bottlenecks by implementing automatic data batch processes as well as cleaning up existing SQL code in BI database
• Assisted in SAP integration to obtain HR master data
• Created use cases and wireframes utilizing UML for the purposes implementing a new user reporting interface
• Created BRD’s and FSD’s for edelivery system
• Extracted crucial firm data using COGNOS
• Created and aligned metrics/functional requirements for managing directors
• Created test scripts and run books
• Created and streamlined eDelivery process flows
• Streamlined and worked closely with branches to optimize procedural protocols
• Utilized SAS and Broadridge interfaces for analytic purposes
• Collaborated with different product owners for e-delivery process streamlining
• Performed risk assessments of projects before go live of system migrations
• Setup redundancy network paths design for NOC
• Collaborated with key stakeholders to implement standards and procedures
• Collaborated with key stakeholders to create UAT scripts utilizing Agile and waterfall methodologies
• Created new SLA’s for engineering team and software vendor
• Streamlined and improved SaaS TCM reporting protocols
• Created telecom metrics for trace route purposes
• Queried data systems for data retention projects
• Liaised with firm wide operation VP’s to create new trade platform initiatives which went live in Q3 2011
• Worked with web designers on Confidential intranet site enhancements

Confidential, New York, New York

Business Analyst

Responsibilities:

• Created business requirement documentation as well as functional documentation during several projects
• Led governance on change management process
• Created use cases and test scripts for system implementations
• Worked with firm wide system users and system vendors for support and upgrade projects
• Conducted extensive JAD sessions during intensive requirement gathering sessions
• Supported Enterprise One v8.0, Salesforce CRM and SunGard Qauntum used for Treasury and accounting purposes
• Supported SAP and Peoplesoft for HR purposes as well as led upgrades from one Peoplesoft version to a newer version (testing and use case creation part of process)
• Supported JD Edwards v9.0
• Created wireframes for several projects and worked heavily with PMO group on projects
• Performed various IT implementations to streamline application functionalities with emphasis on work flow processes and UML processes and web services (SOAP)
• Conducted system integrations for SAP and other ERP systems
• Integrated new Intranet & SharePoint sites which allowed managers and stakeholders to communicate and collaborate more effectively
• Spearheaded implementation of system upgrades to support entity environments as business critical task, including coordination of key component installations with software vendors, and documentation of processes to reduce future costs (i.e. internal SharePoint system integration)
• Supported applications involving different hosted configurations (both web based & local)
• Created internal financial reports using Crystal development tools
• Implemented business critical items into QA/Testing environment prior to production deployment using SDLC and Agile methodologies
• Coordinated with users on UAT scripts before implementing components into production
• Created presentations for software vendors and stakeholders
• Trained Treasury staff in usage of system upgrade features for both QA and Production environments