SUMMARY

• Over 7 years of professional experience as a Business Analyst in multiple industries including Finance, Mortgage, Investment Banking, and Capital Markets.
• Understanding of various financial instruments like Fixed Income, Swaps, Equities, Derivatives (Options, Forwards & Futures) including the corporate actions, Risk models for credit risk, fixed income quantitative models.
• Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling, GAP Analysis and creating business process documents.
• Developed Project Plans, Functional Specifications, High - Level Designs for Business Process Refinement, Re-Engineering, Business Intelligence and Automation.
• Frequently conducted JAD sessions with management, vendors, users, and stakeholders for open and pending issues. Great facilitation skills in conducting walkthroughs, questionnaires, interviews, and JAD/JAR sessions.
• Proficient in creating Business Requirements Documents (BRD’s), Use Case Specifications, Functional Requirement Documents (FRD’s), High-Level Designs, Technical Designs, and Workflows.
• Expert in creating Use Cases, Test Cases, Activity Diagrams, and Process maps using MS Visio.
• Extensively used SQL for data manipulation such as to select, modify, delete and retrieve data and also to insert, delete or update records to a database.
• Good understanding of RDBMS concepts such as “Entity & Referential Integrity constraints”, familiar with stored procedures and triggers.
• Comprehensive knowledge about all stages of Software Development Life Cycle (SDLC).
• Worked with different methodologies such as SDLC, Agile, and Rational Unified Process (RUP).
• Conducted Pre-UAT and User Accepting Testing (UAT) cycles with users and stakeholders, prepare Standard Operating Procedures (SOPs).
• Ability to analyze functional requirements, translates them into test cases, and prepares a Detailed Test Plan Specification utilizing knowledge of the functional application, Reviews of Test Cases and Documentation.
• Excellent communication and interpersonal skills, capable of communicating with highly technical engineering teams.
• Exceptional mediator between external and internal customers, capable of interpreting needs and positions to ensure the success of the projects. Ability to co-ordinate between onsite/offshore teams.
• Ability to work both independently and as a teammate. Quick learner and apt at prioritizing multiple projects.

TECHNICAL SKILLS

Methodologies: SDLC, RUP, Agile.

RDBMS: Microsoft Access 2007/2010 and MS-SQL Server 2005/2008.

Operating Systems: UNIX (HP, Compaq, Solaris, AIX), WINDOWS XP/2000/NT 4.0

MS-Office 2010: Word, Excel, PowerPoint, Outlook.

Content Management: Microsoft SharePoint Server, Knowledge Share Link

Testing / Reporting Tools: Quality Center 9.0, Crystal Report, and SSRS/SSIS.

Use Case Modeling: MS Visio 2008/2010.

PROFESSIONAL EXPERIENCE

Confidential, Melville, NY

Business Analyst

Responsibilities:

• Generated a streamline process to understand the various steps in the financing life cycle and desired functionality of the system by interacting with users, management, SME’s (Subject Matter Experts).
• Performed requirement analysis by gathering both functional, and non-functional requirements based on interaction with the process owners & SME’s and Document Analysis.
• Identified and documented issues, risks and gaps, their description, their impact and provided recommendation and alternatives to develop the application to meet the user requirement.
• Involved in back end testing using SQL Queries on Microsoft SQL Server 2008.
• Created Business Requirement Document, System Requirement Specification, High-Level Design Document, and Functional Requirement Document according to the User requirements and uploaded the document in Knowledge Link.
• Followed the RUP methodology for the entire SDLC.
• Coordinated with SQL Server DBA and SQL Developers for Migration/Conversion of Control-Z (Progress Database), Mortgage ware (SQL server 2000), Empower CONA (SQL server 2000), and GPM Empower (Oracle 9i) into SQL Server 2008R2.
• Organized Daily/Weekly Review meetings with Project Manager, Development team/SQL DBAs, IPS team, Window Infra Structure team for smooth migration of the above Historical databases.
• Uploaded all the documentation (Validation certificates and change of data types etc..,) in Knowledge Link for the benefit of Users/IPS team.

Environment: MS Visio 2010, MS Office 2010, MS Project, SQL Server 2008R2, .Net 4.0, Oracle 9i, Windows Operating System XP/2008.

Confidential, Jersey City, NY

Business Analyst

Responsibilities:

• Responsible for managing and maintaining relationships with clients as they pertained to new enhancements, GAP analysis, monthly reporting, and current expectations.
• Documented system Non-Functional requirements (NFR’s) for data backup/recovery, security, high availability and performance/response time.
• Designed and developed Use Cases, activity diagrams using UML
• Documented and managed the completion of functional requirements and obtained sign-off for functional requirements from necessary parties.
• Conducted workflow, process diagram, and Gap analyses to derive requirements for existing systems enhancements.
• Assist with user acceptance testing of systems (UAT), developing and maintain quality procedures, and ensuring that appropriate documentation is in place.
• Worked with development and testing teams to accomplish timely release objectives.
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Extensively work on Access, Excel, Word, PowerPoint, MS SQL, and MS Project.
• Used detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Environment: Rational RequisitePro 7.1.1, Rational Clear Case, MS Visio 2010, MS Office 2010, UML, SQL Server 2008.

Confidential, Ann Arbor, MI

Business Analyst

Responsibilities:

• Responsible for the gathering of requirements, from clients, completing business analysis, and writing of the Data Dictionary, Preliminary and Final Function.
• Wrote Functional Specifications for a large domestic fixed income system.
• Responsible for the management of the software process from requirements gathering, documentation, management approval, client approval, development, to testing and final presentation to the client.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Conducted user interviews at both in-house and client locations.
• Monitored and assisted in designing and development of Use Cases, Activity Diagrams OOD using UML.
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Acted as the liaison between the business (Fixed Income- General Ledger) and the technology area to implement software upgrades, create new reports, document business use cases, conduct user acceptance testing, and design future enhancements for the trading platform.
• Worked closely with traders, portfolio managers, the equity and fixed income support team, project managers and developers to enhance functionality and to correct problems with fixed income, equity and derivative trade related systems
• Worked with Portfolio Management/Accounting system and handled Corporate, Municipal, Treasury, Agencies and High Yield Traders.
• Work includes enhancement topics such as: Uploads, downloads, Auto Pair off of Financing (repurchase agreement / Repo) transactions, and the calculation of Interest, Expense, Accretion, Amortization & cost of carry, as they pertain to Mortgage Backed Securities (MBS) and Management Reporting.

Environment: Microsoft Office 2003 Professional (Outlook, Word, Excel, Visio, Access, etc.), Microsoft SharePoint services 3.0 2007, UML, RUP, UAT, SQL Server-2005.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Gathering requirements frombusinessanalysts with data validations for risk solutions.
• Producing and managed documentation on release activities to support problem resolution and post-release analysis.
• CreatingProcess Work flows, Functional Specifications,and responsible for preparingSoftware Requirement Specifications (SRS), Functional Requirement Document (FRD).
• Involving inprocess modeling, conducted & participated inJoint Application Development (JAD) sessionswith System Users.
• Liaising with developers and users to clarify specifications as necessary.
• Involving in developing test case objectives to ensure accurate depiction and computation of risk of the securities, reported errors to the appropriate team.
• Working collaboratively with the User Experience Analysts, and System Analysts to help document custom and system modifications.
• Developing Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Auditing System availability & Performance using Excel based reporting Dashboard
• Reporting Presentation of Vendor system performance to Leadership
• Managing Extensive work with IT in process improvement, application research, and data vendor solutions. Developed process flows and system requirements when enhancements were requested.
• Developing system Use Cases for Client Web-site. Enabled developers and other stakeholders to understand thebusinessprocess.
• Using problem and change management software to document work requests for release activities.
• Coordinating with teams within the organization to collect release requirements.
• Verifying theBusinessScenarioson new builds to allow extended testing by the QA team.
• UsingMS Visioto createbusinessprocess flowchartsandworkflow diagrams.
• Involving in detailing project mission,Data Process Flow Diagramsand timelines.
• Forming a bridge between the Project Manager and different teams with effective presentations.
• PreparingWorkflow diagramsanalyzedAS ISandTO BEscenarios, designed newprocess flows and documented thebusinessprocess and variousbusinessscenarios.
• Involving in Functional testing of the application and co-ordinate with the QA for testing the coding of the application
• Assisting in theuser acceptance test (UAT)and suggested recommendations for the applications
• Thorough documentationof the entire process along with all its activities.

Environment: Java, J2EE technology, SOA, SQL, PL/SQL, Windows 2000 Advanced Server, Liberty, UNIX / Oracle Platform, MS Visio, RUP, Agile, UAT, Rational Rose 2002, Rational Clear Quest, Rational Clear Case, Rational requisite pro, rational test manager, Rational Robot.

Confidential

Business Analyst

Responsibilities:

• Analyzed clients systems and business processes.
• Addressed all aspects of credit card business.
• Established a Business Analysis methodology around the Rational Unified Process
• Researched the various steps in the lifecycle and then constructed the system in a way that the High
• Risk customers would be easily identified and monitored
• Streamlined clerical work processes and mapped then into the new system
• Developed project plans and managed project scope
• Assisted in building a Business Analysis Process Model using Visio
• Performed extensive Requirement analysis and developed Use Cases and workflows
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams
• Played a key role in the Planning, User Accepted Testing, and Implementation of system enhancements and conversions
• Provided key input in working with users in defining project and system requirements
• Developed strategic partnerships with the business units to develop a solid knowledge base of the business line including the business plan, products, and process and revenue streams
• Documented and delivered Functional Specification Document to the project team
• Developed business requirement specification documents as well as high-level project plans.
• Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations

Environment: UML, Rational Requisite Pro, Rational Rose, MS Word, MS Power Point, MS Excel, MS Access 2003