SUMMARY

• 9 years of experience as Business analyst in IT with emphasis in Confidential &Telecom domain. Extensive experience in gathering Business requirements, understanding Business processes, identifying risks, and performing impact analyses.
• 4+ years of experience in corporate web portal using SharePoint 2010 and Microsoft Office SharePoint Server (MOSS).Created Document Libraries, Lists, Discussion Board, Announcement, Calendar etc. according to the Content Management governance
• Experience in creating BRD, FRD, Use Case Specifications, Functional and Non - functional specifications and Traceability matrix across the Project and deliverables.
• Expertise in creating functional specifications and data flow diagrams.
• Extensive experience in UML modeling and design, creating Use Cases, Sequence and Activity diagrams using MS Visio.
• Participated in extensive JAD sessions with the stakeholders and the project managers by conducting personal interviews, Questionnaire, Brainstorming to get a better understanding of client business processes.
• Expertise in all phases of SDLC (Software Development Life Cycle), and Methodologies like RUP (Rational Unified Process), Waterfall and Agile/scrum.
• Extensive understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications.
• Expertise in GAP analysis, Cost Benefit Analysis, ROI, Business Process Modeling (context, DFD, BPM, PFD), Entity Relationship (E-R) diagram as a precursor to workflow development and business process re-engineering.
• Expert knowledge of the preparation of Requirement Traceability Matrix using the Quality Center, Test Director or Microsoft Excel.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Expert with Excel - including Vlookup, Sum Product, and Data Base functions, Subtotals, Pivot Tables and Macros.

TECHNICAL SKILLS

Operating systems: Windows 2000/XP/Vista/7

Methodologies: Rational Unified Process (RUP), Waterfall, Agile/Scrum

Business Tools: Requisite Pro, MS Visio

Software Packages: MS Office Suites, MS Project, MS SharePoint 2007/2010, MS Visual Studio

Database: Oracle, SQL Server 2005/2008/2000 , MY SQL

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr. Business System Analyst

Responsibilities:

• Experience from Front to back office, worked with fund managers, financial advisors and technical team members.
• Responsible for Tuning and Optimization for the AML and Project management department.
• Analyzed and studied Credit Card process and regulations to be complied for card services in detail.
• Worked on integrating the credit card processing system with the new strategic exposure calculation engine to generate credit risk metrics.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Object-oriented Design (OOD) using Rational Rose according to the UML methodology.
• Played major role in writing lower level and upper level Use case.
• Review, maintain, update and disseminateAML / CompliancePolicies &Procedures.
• Responsible for the valuation and development of credit card products.
• Wrote SQL statements to extract data from the Tables.
• Required the creation of many export files and import files. Became very comfortable using Excel’s “VLOOKUP” function
• Develop, coordinate and oversee BSA RiskComplianceand related initiatives to meet regulatory guidelines and related Board and operational policies & procedures.
• Worked deeply into laws and regulations related to BSA /AML, OFAC, and FCPA and the ability to apply this knowledge in gathering and reviewing the documentation requests.
• Administer training to external end-users on DataGovernanceprocedures and masterdata functionality.
• Maintained awareness of regulatory changes in the BSA/AMLarena which may affect assigned businesslines and ensure appropriate communication and development of appropriate policy/procedure(s) changes to remain incompliance.
• Entity Master Support for Data Governance, Regulatory Compliance for Client Data, Dodd-Frank.
• Oversee the management of thedatagovernanceKPIs and quarterly reporting.
• Made the changes the Policy Administration system to report to FRAUD AML system whenever any fraud is encountered.
• Aimed at significantly improving the efficiency and effectiveness of the firm’s global credit risk, interpretation, definition and implementation of Basel II requirements, and amplifying exposure management activities
• Captured requirements based on Basel II internal ratings based approach (IRB). Allowing certain extent on estimation of credit risk.
• Meeting Regulatory Demand under Basel III NPR rules, spanning all Basel frameworks
• Worked with the SME, Tech Lead and 3rd party vendors in gathering requirements and data transaction information related to Capital Markets - Online Brokerage, IVR trading, Conventional Brokerage, Orders, Trades Executed and SPS Orders for reinvestment agreement to write global specs.
• Assisted project team in preparing Functional Specification Document (FSD), developed non-functional requirements, and documented Business Requirements Document (BRD).
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.

Confidential, Philadelphia, PA

Sr. Business System Analyst

Responsibilities:

• Wrote and maintained Business Requirements Documents BRDs and Functional Requirements Documents FRDs defining new systems operations for the Online Banking project using Rational Requisite Pro
• Worked with Business analysis team to prepare a detailed test plan of the application.
• Responsibilities include establishing baseline practices for new and modifiedAMLinvestigation processes, conductingAMLinvestigations that fall outside of standard operational activities, and supporting on-going calibration and tuning exercises.
• Conducted analysis of business processes and requirements and identified technology enabled improvements.
• Analyzed current and target system functional requirements; identified & resolved gaps and propose solutions to address issues.
• Involved in Compliance of credit risk management and data integrity through regulatory reporting - policies and procedures pertaining to OFAC, BSA and AML.
• Review and investigate transaction patterns utilizing theMantastransaction monitoring tool and linked case management tool.
• Interfaced with Business in understanding the present functionality of Advisor tab and defining the phases in which the complete migration would be done.
• As a Business Analyst got involved with Postel journal entries, performed account processes and instructed wire payments processing in order to represent cross regional revenues in the ledger.
• Data analysis of the data in theMantasDIS layer and consumed by the surveillances.
• Responsible for creation of corporate compliance program related to Bank Secrecy Act and Anti-Money Laundering (BSA/AML) efforts, including new accounts and know your customers policies and procedures.
• Conduct due diligence on individuals, firms and organizations suspected of money laundering crimes/AML/BSA violations, or identified as a member of a higherAMLrisk population.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Credit Profiling, Asset /Cash Management, and Marketing Analysis. Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Translated business requirements into functional specifications for communication to technology team.
• Managed risk-based audits, due diligence and governance of new initiatives and compliance (AML (Anti-Money Laundering), SOX, GLBA, PCI) programs to mitigate risks.
• Assisted in responding to proposals across commercial and retail banking space.
• Worked on a large systems integration project for Legal/Regulatory Reporting for Global Assets Under Management.
• Used BEA (BPM Tool) to map Process flows and migrated Visio Process flows into BEA Tool.
• Used DOORS to link requirements to test cases, business rules, design items to maintain traceability.
• Facilitated JAD sessions to expedite the processes of data mapping.
• Prepared and maintained a monthly report of all ACH and Wire payments processing for Merchandise vendors, Utility accounts, AMEX and Voided checks.
• Managed Commission-wide internal and external subject matter expert interviews with current product users to support analysis and requirements gathering effort utilizing Pega Systems CRM product.
• Implemented Atomize Anti-Money Laundering (AML) system to monitor suspicious transactions and enhance regulatory compliance.
• Offered excellent Cash Management Services including Account Reconcilement Services, Automated Clearing House, Balance Reporting Services, Cash Concentration Services and Sweep Accounts to large business customers.
• Used the Data Stage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions (on an ad hoc or scheduled basis).
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Created templates of UAT of UAT test plan and documentation of test cases using use cases of functional and business requirements
• Created smoke test cases for the end to end process of the successful and failure path of the application

Environment: Manual testing, Test Director, Oracle8i, SQL, Lexis Nexis, AML Mantas, Unix, Unix Shell scripting, Java, Swings, OBIEE,JSP, Struts, EJB, HTML, JavaScript, Windows NT and Web Logic.

Confidential, NJ

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Facilitated JAD Sessions and gathered Business Requirements
• Prepared BRD and FRD for Private equity Funds, Hedge Funds and other Specialized due diligence for KYC.
• Developed business process models in RUP to document existing and future business processes.
• Analyze requirements utilizing various methods. (E.g. sample data from SQL queries, Screen Shots, reports, prototype screens, sourcing information, and other data models.)
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Verifying the KYC documents of the Customers who applied for the Business Loans.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Assisted the PM in performing Risk Assessment, Management and Mitigation.

Environment: Microsoft Office Suite, Case wise modeler, Borland CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Sybase, J2EE, VBScript, C#. DOORS, C++, NET, ASP.NET, Business Objects, Quality Center.

Confidential, Richardson, TX

Business System Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Effectively implementation of the System Development Life Cycle SDLC.
• Conducted Joint Application Development (JAD) process with Stakeholders to analyze deliverables and system constraints.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application
• Actively analyzed current business processes (Claims, Recipient eligibility and enrollment etc.) and worked with management to improve and implement enterprise solutions to ensure compliance.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client
• Meetings, in collaboration with all stakeholders.
• Served as a liaison between various business units and information technology groups. Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation.
• Prepared detailed Business Requirement Document (BRD) and transformed them into the System Requirements Specification (SRS) documents.
• Captured requirements for TDS billing enhancements and performed source to target data mapping for TDS billing ODS
• Gathered requirements around the Amdocs Integration
• Continued call Center reporting enhancements with CTI integration from CCE to Microsoft Dynamics CRM for screen pop and to insert calling/called party information into customer record.
• Design end-to-end BSS and/or OSS enterprise architecture solutions, including integration with legacy/third party systems.
• Advanced call routing and case management for each required customer need.
• Co-ordinate the workflow among team members and managed project deliverables like Business Requirement Document BRD, Functional Specification Document FSD and progress through regular meeting with internal stakeholders.
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Implemented custom data collection systems. Systems allowed to move all online and IVR data collection in-house.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.

Environment: Agile, Rational Suite, XML, Windows, HL7 v2.X,Crystal Reports, Oracle, UML, MS Project, MS Office, MS Visio