SUMMARY

• 6+ years of varied experience as Business Analyst across various domains like Health Care (EMR / EHR), Media and Banking.
• Worked closely with stakeholders, SMEs, project manager, team members and clients to understand the requirements and specifications for new applications or re - engineering the existing applications.
• Responsible for tracking and managing the requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Excellent writing skills in defining project plans and preparing business requirements documents (BRDs), system requirements specifications (SRS), system design specification (SDS), functional specifications.
• In depth knowledge of all stages waterfall, agile and Iterative Software Development Life Cycle (SDLC).
• Perform Gap analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis.
• Gather, synthesize and prioritize requirements using JAD facilitation, interviews, document analysis, requirements workshops, site visits, and surveys.
• Familiar with testing tools to design and develop test plans and test scripts, conduct User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.
• Involved in training end users and documenting training manuals for product releases.
• Creative and innovative thinker, with excellent communication skills bringing energy, enthusiasm and leadership to problem resolution.

TECHNICAL SKILLS

Methodologies: RUP, Agile, XP, Waterfall & RAD

Business Modeling Tools: UML 2.0, MS Visio, Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, MS SharePoint.

Project Management: Microsoft Project, MS Excel, MS Word, MS Power point.

Databases: Sybase ASE 12.x/15.x, UDB 7, MS SQL 2000/03/05/08

Environment: MS Windows 98/2000/XP/Vista/7, UNIX, LINUX, AIX

PROFESSIONAL EXPERIENCE

Confidential, East Brunswick, NJ

Sr. Business Analyst

Responsibilities:

• Conduct JAD sessions for user interviews to gather requirements and understand the business logic, user requirement, user interface specifications to develop design.
• Gather business requirements from SME’s and draft business requirement document (BRD).
• Create various use case and data flow diagrams using UML methodology to define the BRD.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
• Create FRS and URS to analyze and prioritize user and business requirements as system requirements to be included while developing the software.
• Worked as a liaison between technology and the business clients to improve business processes and support critical business strategies.
• Schedule meetings with developers, system analysts (SA) and testers to collaborate resource allocation and project completion using MS Project.
• Involve in requirement scoping and identifying high priority requirements for implementation.
• Report project status and project plan milestones to senior management on a bi-weekly basis throughout the project lifecycle.
• Build extensive mapping documents to keep track of data between various systems and build reconciliation processes.
• Develop business requirements for front end customer service application utilizing existing data to drive business intelligence putting company at the leading edge of the industry to close gaps in patient care including requirements to develop a back-end knowledge engine application to produce the right data at the right time to the right user within the front end customer service application.
• End to end delivery of application spanning different functional areas across the business.
• Worked closely with quality assurance to determine data setups, test cases, testing instructions and results validation.
• Handled regular deployment issues across development, testing, release and production environment.

Environment: Agile, MS Word, MS Excel, MS PowerPoint, MS Visio, MS Project, DotNet, MSSQL 2000/03/05/08 , citrix, win OS, N-tier application.

Confidential, Newark, NJ

Business Analyst

Responsibilities:

• Prepared BRD and converted into functional specifications using business requirement tools.
• Created UML diagrams such as use case diagrams, activity diagrams and sequence diagrams.
• Prepared data flow diagrams (DFD), Entity relationship diagram (ERD) and web page mock ups using modeling tools.
• Regularly communicated and interacted with project manager and development team during different stages of product life cycle.
• Conducted JAD sessions for effective communication of views between stakeholders and gathered business requirements.
• Maintained requirement traceability matrix (RTM).
• Maintained documents for change request and implemented procedures for testing changes.
• Performed SWOT analysis to evaluate internal and external factors affecting the project.
• Involved in developing test strategy, test plans to ensure that test cases reflect user needs for the usability, functional, user interface, performance and security requirements.

Environment: Agile, MS Office suite, Rational Rose, Requisite Pro, Rational Clear Case and Rational Clear Quest.

Confidential

DBA/ Project Coordinator

Responsibilities:

• Interacted closely with Standard Charted Bank’s business users and management to gather business requirements and analyze the functionalities to be incorporated into the system.
• Attended demo sessions to understand Commodity and Mortgage existing system functionalities.
• Coordinated with system architects and developers to convert business requirements into system requirements.
• Conducted meetings to document incident, change or capacity extension requests for requirements.
• Analyzed business requirements and segregated them into use case and documented specifications.
• Prepared the project status reports and represented it to management team in the PMO meetings.
• Defined, documented and developed business processes, assigned policies, roles, responsibilities, and performance matrices using ITIL’s Incident, Change, Problem, Capacity, Risk, Documentation management standards by conducting group facilitation, interview, and knowledge transfer within team.
• Performed database administration responsibilities like managed security parameters, debugged transaction Log, Paging Problems, defined Security & Integrity Check, Monitored Performance/Scheduling Changes, performed performance and tuning of the servers, backed databases, installed/upgraded of adaptive servers, compressed dumps, created/managed new logins/roles and data migration.
• Participated in Disaster recovery drills, UATs along with the development, testing and production teams.

Environment: MS Visio, MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), Sybase ASE, DB2, MSSQL, ITIL.