SUMMARY

• A Project Manager/Business Analyst with over 8+ years of experience, with in depth knowledge of various phases like Requirements Gathering, Analysis/Design, Development and Testing.
• Project management experience with Master Data Management (MDM) deployment planning and strategy for large transformation and enterprise applications programs, which includes managing technical as well as functional delivery teams and applying expertise on SDLC processes and procedures
• Expert at creating functional specifications including flows, wireframes, mockups, and interactive prototypes using: Adobe Creative Suite (Photoshop, Dreamweaver), Microsoft Office, Visio and Acrobat.
• Experience conducting Budget reviews, project status reviews and change management meetings.
• Extensive technical and functional expertise in Oracle Account Payable/Receivable modules in Invoice Management and conceptual knowledge in ERP modules like Order Management (OM), Customer Master (TCA) and Oracle Customer Data Hub (CDH).
• Configure, and test Microsoft Dynamics ERP system modules and supporting components for demonstration and implementation purposes
• Maintain customers ERP system and provide operational support to ensure accurate results and stable business operation
• Involved in Full life cycle Implementation of Oracle HRMS, experience in all phases of Application Implementation Methodology (AIM) in an ERP environment.
• Managed project development releases to a number of TEST and UAT environments.
• Experience in preparing Defect Report, Status Report and Change Request.
• Created QA testing timelines with the project manager.
• Supported Project Control Activities such as Status Reporting, Progress Tracking, Project deliverable reviews, Change and Issue Control.
• Created UAT plans and coordinated with business teams, IT teams, compliance teams in successful UAT and going live.
• Worked closely with QA teams on test plan and test case deliverables
• Participated in weekly status meetings, conducted walkthroughs, documented proceedings.
• Strong expertise in building, Templates, Graphical analysis charts and Statistical reports using MS Excel and also expertise in MS Word, MS PowerPoint.
• Excellent presentation skills in preparing contingency plans, review logs, forecasting and planning work schedules with excellent comfort level in using Microsoft Project.
• Strong in analytical and problem solving skills, excellent planning and multi - tasking abilities with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.

TECHNICAL SKILLS

Analysis Methodologies: RUP, UML, Agile methodology, Waterfall methodology, Risk Analysis, Gap Analysis.

Databases and Tools: MS SQL Server 2000, MS Access, TOAD, Oracle, Teradata

Operating Systems: Microsoft Windows 95/98/NT/2000/XP, UNIX

Quality Management: QTP, Quality Center

Business Modeling Tools: Rational Rose, Microsoft Visio, Share Point

Requirement analysis and Mgmt.: Rational Requisite, Test Director (Quality Center)

Oracle Applications Modules ERP: Account Payables(AP), Account Receivables(AR), Order Management (OM), Customer Master (TCA), Invoice Management (AR/INV),Collections, Product Lifecycle Management(PLM)

Reporting: Crystal Reports, Business Objects, Corda, MS Project, Power Builder, Actuate, Roambi

Project Management: Microsoft Project, Microsoft Office Suite.

Tools: Google Analytics, Ad words, Ad sense

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Project Manager/Business Analyst

Responsibilities:

• Responsibilities are to engage with the cross functional teams (sales, regional ops. finance, legal, tax, services, supply chain etc.) to enable new buy-sell entities, process integration, order management R12 releases and ensuring operations readiness.
• Responsible for gathering system requirements, Technical writing, documenting works and process flows between cross functional teams.
• Facilitated and managed meeting sessions with committee of SME’s from various business areas Legal Contracts, Local law and Language and the system to discuss integration methodology. written business requirements (RD50s) for Bridge 2.1 AS Revenue Migration project
• Plan requirements, solution development, implementation and testing phases
• Determine the most critical project dependencies
• Understanding ECLM records from the legal tool.
• Creating presentation in PPT
• Created Project Timeline in MS-Excel.
• Assisted Localization requirements in mapping the data from customer source data to Contract source data.
• Created and logged Risks, Issues and CR’s in the Clarity PPM.

Confidential, Fremont, CA

HRMS Lead Analyst/Project Manager

Responsibilities:

• The implementation of the Oracle E-Business Suite enabled streamlined HR processes across all business units and direct integration with financials, purchasing services
• Responsible for gathering system requirements, Technical writing, documenting works and process flows between Oracle Purchasing, Oracle Financials and the legacy system.
• Facilitated and managed meeting sessions with committee of SME’s from various business areas Oracle Purchase, Oracle Financial and the system to discuss integration methodology.
• Created Organizations and Organization Hierarchies
• Participated in detailed Payroll requirement information gathering needed for Reports Customization
• Defined payment methods, consolidation sets, and participated in requirement gathering for HR payroll Localization.
• Involved in Full life cycle Implementation of Oracle HRMS, experience in all phases of Application Implementation Methodology (AIM) in an ERP environment. Worked extensively on preparing AIM documents like BR100, MD50 and MD70
• Creating presentation in PPT
• Created Data entry screens using Oracle Forms 6i
• Defined Job, Position, Grade, Cost Allocation, People Group Key Flex field
• Created several values sets to accommodate the requirements of Key flex fields, descriptive flex fields and other reporting purposes.
• Defined all forms of Descriptive Flex fields in several windows in Business Groups for Extra Information Types
• Assisted Data conversion team in mapping the data from Legacy system to Oracle HR
• Creates absence Elements and did set-up PTOs for vacation, sick and Client related Paid Holidays
• Defined earnings and deduction elements
• Exposed to Oracle Workflow Builder to customize business processes

Confidential, Sacramento, CA

Project Manager

Responsibilities:

• Liaison between stakeholders, system users, clients and managers, software development team and the QA term to gather requirements
• Lead and manage technical, process specialists (both employees and external vendor resources)
• Lead in the definition of systems solutions to Master Data Management functional problems and Metadata standardization by providing technical expertise in data profiling, mapping, and analysis.
• Engaged business stakeholders to capture, document, and clarify specific business line rules, processes, and requirements both at a high level and detailed level.
• Reviewed Conceptual, Logical Data Models using ERWin, Visio.
• Worked on Oracle financial modules (AR, AP, GL, FA )
• Worked on Oracle supply chain modules (WMS, OM )
• Created business requirements document for the usage of Operational Entity Master, ERP Customer master to Create, Read, Update, and Delete scenarios.
• Identified and tracked Project Issues and Risks.
• Interfaced with Client to determine Client requirements and establish Project roadmaps.
• Interfaced with client to establish Project requirements and Project roadmap
• Generated and tracked the MS Project Plan.
• Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information)
• Prepared business process redesign models that include remodeling of all activities of the business from conceptual to procedural level.
• Led the joint application design sessions for different in-house projects, managed requirements documentation and partnered with sponsors to secure project funding.
• Defined phase deliverables and project schedule using the SDLC methodology to meet business requirements and was responsible for maintaining the Requirements Traceability Matrix. (RTM)
• Interfaced with business and quality assurance analysts as well as developers on encrypting PHI during a CDH single sign on functionality project.
• Created data cleansing interfaces into the CDH from legacy systems for Customers, Vendors, Suppliers in support of iProcurement and iReceivables
• Responsible for coordinating end user training and post-deployment support to the clients.
• Implemented change management processes in accordance to HIPAA guidelines/policies that managed and controlled major changes that were impacting schedule and budget.
• Provide and present weekly reports on financial and marketing trends within the business utilizing story-driving PowerPoint presentations.

Confidential, South San Francisco, CA

Project Manager/Business Analyst

Responsibilities:

• Analyzed High-level business requirements and designed vision document.
• Interviewed key stakeholders and users to gather reporting requirements, collected copies of existing reports, investigated other data sources.
• Created the Project Charter, Work Breakdown Structure, and Gantt Charts for the project
• Gave weekly presentations to Executive Sponsor, COO, CIO and the rest of the business team
• Responsible for project staffing, project budget control, generating and monitoring the project plan and schedule, coordinating project activity between various project groups, and status reporting using MS Project.
• Collaborated and managed the Satyam Mahindra software development team in India.
• Conducted GAP analysis to know the present and future business process.
• Automated process of migrating Data Definitions and Templates from instance to instance.
• Resolved open issues with production system.
• Gathered requirements from the client for GAP Analysis, translated them into technical design documents.
• Prepared technical documents (MD 70, TE 20) for customized work.
• Using MDM will allow the client to resolve issues with the quality of data, maintain consistent classification and identification of data, and data-reconciliation issues.
• Developed overall business case for MDM/Governance by working with the Business IT Partner
• Implemented and designed KeyRisk Indicator Report, Dashboard Report, Scorecard Report and Service Level Agreements for Executive Management Team and vendors.
• Gathered Business requirement from business team, SME’s and end user’s and documented it in BRD.
• Conducted Budget reviews, project status reviews and change management.
• Support Senior Management with project kickoff activities, both internal and client facing. This includes scheduling meetings, creating project templates in MS Word, MS Excel, and MS PowerPoint, and communicating information related to the project.
• Wrote Use Cases, Actors List, Business Rules, Functional and Technical Specification and assisted in System Architectural Design and Software Development Plan development and implementation.
• Compiled, tabulated and coded statistical reports using pivot tables to produce spreadsheets, graphs and databases.
• Used Rational Rose for Use Cases, Activity Diagrams under the RUP Methodology.
• Monitored the project using MS Project throughout the project lifecycle.
• Used Requirement Traceability Matrix to check requirements.
• Assisted in developing and reviewing documented test plans, and coordination of UAT.
• Used SQL queries to extract data from different databases including testing and production for data validation and data analysis. Participated in testing software by conducting User Acceptance Testing (UAT).
• Performed analysis, design and data modeling.

Environment: Windows XP/2000, Oracle R12 (General Ledger GL, Account Payables AP, Account Receivables AR, TCA, Purchasing PO, Order Management(OM), Hyperion DRM, Rational Rose, MS Project Plan, JIRA, Business Objects, FileMaker Pro, FileNet, Trackwise, MS Office Suite, MS Access, SQL, Oracle, Livelink.

Confidential, Charlotte, NC

Project Manager/Business Analyst

Responsibilities:

• Specific duties included capacity planning, estimating, scheduling, risk planning, team leadership, interfacing with executive management, release planning, issue resolution, scope and defect tracking, prioritization, handling team dynamics, performing staff appraisals, interviewing, and hiring.
• Involved in project scheduling and resource planning.
• Created a Work Breakdown Structure (WBS) using MS Project to help estimate project cost and sizing and to keep control over the project.
• Involved in hiring decisions for resources for the project.
• Participated in identifying the User requirements by working with number of key individuals from business and IT.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Liaison between stakeholders, system users, SME, software development team and the QA team throughout all phases in the RUP methodology.
• Presented and reviewed the project with cross-functional teams, from a product administration, operations and financial point of view, and obtained project “sign-off” before product launch.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created Process Workflows.
• Lead the detailed system design, configuration and testing phases.
• System design and configuration included the hands on configuration of the aforementioned modules, which involved setup of lead qualification and ranking, lead and opportunity territory assignment, forecast group and purchase interest setup, opportunity to quote creation, setup of user roles, employees, responsibilities and visibility, as well as the creation and execution of business process simulations.
• Worked with technical leads in understanding data conversion and interface interdependencies and their impact on the application data.
• Interacted with the end users to define and document data warehouse business requirements as the foundation for database design, data extraction and analysis.
• Utilized a variety of reporting tools such as SQL and ACCESS for querying underlying database tables and resolve data issues.
• Helped many business clients in getting right and precise information for making better decision.
• Worked with dynamic dashboards, score cards to deliver highly interactive solutions to end user, very helpful in predicting trends in the market.
• Responsible for timely building of new Infrastructure and migration of data.
• Developed and managed the project management plan, established risk management process and metrics for the deliverables.
• Monitored the progress of the project status with respect to schedules and effort estimates.
• Conducted weekly status meetings after collecting status of development progress
• Played a substantial role in defining processes and in gathering business and functional requirements.
• Utilized Requisite Pro for managing the requirements and preparing the Business requirements document.

Confidential, Alameda, CA

Business Analyst

Responsibilities:

• Understood and articulate business requirements from user interviews and then converted requirements into functional specifications.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Created detail process flow documentation based on the input from system users and understood the system architecture.
• Assisted the Project Manager in managing project resources and project timeline using MS Project and Excel.
• Designed the Functional Specification Document (FSD) based on the project scope and SDLC methodology.
• Liaison between stakeholders, system users, clients and managers, software development team and the QA team to gather requirements.
• Involved in the preparation and analysis of the Business and functional requirements in order to develop a detailed project plan.
• Involved in brainstorming and JAD session with the client in order to identify all the business requirements.
• Participating in QA team meeting and bug tracking meetings.
• Involved in all phases of SDLC - Requirements Gathering, Scoping, creating FS and UAT Support
• Helped refine communication process between development and testing teams
• Managed project development releases to a number of TEST, UAT and IP (Integrated Processing) environments.
• Worked closely with a development and test teams in getting the releases delivered on time.
• Designed and implemented complex SQL queries for QA testing and report/ data validation.
• Monitored performance, integrity to optimize SQL queries for better efficiency
• Proactively automated additional business test cases and achieved 70% versus the proposed 50% automation.
• Determined test scenarios from BRD’s.
• Analyzed test strategy, functional and technical specification and defined test plan and test cases.
• Helped business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.
• Extensive knowledge in all stages of testing life cycle beginning from initiation and definition to deployment and support and determining testing timeline.
• Studied and analyzed competitor’s applications and brainstormed to gather effective requirements for a quality product.
• Experience conducting User Acceptance Tests (UAT), and compiling test completion reports

Confidential - Sacramento, CA

Jr. Business Analyst/Data Analyst

Responsibilities:

• Facilitated requirements elicitation from the stakeholders and gathered the vision and scope definition for the project by conducting interviews with stakeholders and preparing questionnaires.
• Worked with the users to understand and study the current system in place and analyzed the process work flow, user roles and user interaction with the system.
• Worked on converting the user requirements to business requirements, functional requirements.
• Conducted GAP Analysis to identify key areas of concern and addressed them with the Business team. Documented the AS-IS and TO-BE processes. conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to an agreement quickly
• Data analysis and reporting using Oracle, MS Power Point, MS Access and SQL server.
• Worked closely with the development team to make sure that the system is in compliance with HIPAA Guidelines.
• Develop Test plan, Test requirements, Test cases, Test scripts & Test metrics
• Manage Quality Assurance assets
• Data mapping for given set of requirements.
• Queried the database using complex SQL queries.
• Performed analysis, design and data modeling.
• Responsible for creating and executing Test Cases for Integration Testing.
• Manually Test several functionalities and document results.
• Setting up Test Plans and identify the Business functionalities to be tested.
• Prepared custom reports and performed SQL query, data analysis and verification on MS Access.
• Prepare defect reports & test metrics for walkthrough sessions to help promote the application.
• Validate test results, generate defect reports and log defects.