SUMMARY

• Efficiently managed QA through all phases of the Software Development/Testing Life Cycle including Test Planning, Test design, functional test, integration test, system test, user acceptance, beta, Production release, maintenance, and support
• Around 8 years of IT experience as a Business Analyst in SDLC: Analysis, Design, Development, Deployment, Testing, and Implementation of projects for various Business, Automotive, Finance, & Telecom.
• Expert in gathering requirements such as functional, nonfunctional, high - level requirements.
• Proficient in Test Planning, Requirement Study, Developing test scenarios and test cases, Functional Testing, Regression testing, Production support, Defect Management and Onsite/offshore co-ordination
• Communicate business plan and functional understanding of the requirement to team members and in corporate user feedback to improve business systems
• Thorough Experience in working on RFIs, RFPs, SOWs.
• Proficient in writing Business Requirement Document (BRD), Use Case, and Test Case
• Conduct JAD sessions with end users to gather functional and technical requirements, perform GAP analysis, and documenting business processes and flows.
• Interacted with the SMEs (Subject Matter Experts) and stakeholders to get a better understanding of client business processes and gather business requirements
• High level of expertise in various types of testing like Sanity/Smoke, Functional, Regression, Integration, Compatibility, Usability & Exploratory
• Sound experience in Agile & waterfall testing Methodology, Testing Matrices and Trace Matrix
• Worked for clients like Harley Davidson (Manufacturing), Confidential Finance & Confidential Motor America (Automotive), Confidential &T (Telecom domain), Confidential Inc. & Confidential Technologies (Product delivery)
• Proficient in Microsoft Office products such as Word, Excel, Access, PowerPoint, and Visio.
• Exceptional communication and team building skills with proficiency Confidential grasping new functional and technical concepts and ability to communicate Confidential all level
• Hands on experience in Defect/Test Management (Bugzilla, QC 10.0) & Reporting tools (Siebel, Keynote, Gomez)

TECHNICAL SKILLS

• Agile
• Waterfall
• Iterative
• DB2
• SQL Database
• HTML
• UNIX
• Windows XP/98/2000/8
• Linux
• MS Word/Excel/PowerPoint/Outlook
• MS Project
• HP Quality Centre
• Bugzila
• Gomez
• Siebel
• Keynote

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Lead Business Analyst

Responsibilities:

• Responsible for developing business requirements related to desired technology solutions and services which allow initiatives to be scoped, estimated, industry benchmarked, prioritized and approved within the overall business capability roadmap.
• Transition of requirements to the Global Solutions Delivery (GSD) team, ensure requirements traceability, and provide support to the GSD team from Functional Specification to implementation.
• To be a part of technology selection processes including RFIs, RFPs, SOWs.
• Assist in identifying and implementing business continuous improvement opportunities which may lead to small IT enhancements.
• Work closely with lines of business areas and with the Business Process Transformation team based on assigned IT initiatives.
• Participation in demand management, prioritization, and business case development Translate technology concepts into business terminology and mapping of business processes and KPIs.
• To collaborate within a team while exercising independent judgment and initiative
• To participate in demand management, prioritization, and business case development

Environment: Windows, Microsoft Office Suite, MS Visio, UML, SQL, Agile/Scrum, Quality Center, PL/ SQL, VPN, .Net, AS/400. eOrigination Project 1-

Confidential, Torrance, CA

Business Analyst

Responsibilities:

• Work with Product Managers on the requirements
• Requirement Analysis on the eOriginations Project1
• Managed Traceability matrix to trace Business Requirements, Functional Requirements, and Use Cases
• Responsibility in raising ambiguities on the use cases
• Conducted JAD sessions with AHFC stakeholders and user MS Visio to draw sequential diagrams.
• Conducted detailed and comprehensive business analysis by constantly working with the Business Users, Solution Engineers, Developers and Testers, Management, Deployment and Support Staff in order to determine High Level and Low Level artifacts & deliverables to be produced and design the application that will support the business and meet the constraints of time, resources and budget.
• Bug review in Quality Center 10.0 raised by the QA team
• Actively involved in the entire Software Development Life Cycle, Agile/SCRUM Process
• Functional and regression Testing of AHFC eOriginations Project-1
• Creation of Manual Test Scripts in Quality Center 10.0for Toolkit Validation
• Tracking of defects to closure
• Preparation of Status reports, tracking deviation from plans, metrics and version controlling
• Testing using agile methodology
• Report progress on Test case execution, defect testing and closure, and test planning activities weekly and as required to the AHFC QA Lead, AHFC QA Manager and AHFC QA Director
• Preparation of End of Test Report
• Ensure entry and exit criteria of the UAT test phase are met
• Regression execution of each build extending 3-5 days
• Production support during each release

Environment: Windows, Microsoft Office Suite, MS Visio, UML, SQL, Agile/Scrum, Quality Center, PL/ SQL, VPN, .Net

Confidential

Business Analyst / QA

Responsibilities:

• Assisted the Project Manager with project scope and project plan.
• Involved from the design to the deployment of this web-based solution Work with Product Managers on the requirements
• Responsible for gathering requirements from Subject Matter Experts (SME's) and primary users and underwriters
• Developed and designed AS-IS work flow and TO-BE work flow
• Requirement Analysis on the DCRS
• Review and Clarification of Business Requirements
• Responsibility in raising ambiguities on the use cases
• Created use case specifications and use case scenarios
• Acted as liaison between development team, testing team and Business SMEs to generate and standardize Functional requirements specification documents, Use cases, Vendor Specification documents and Architectural documents. Converted Business requirements into Functional requirements so that designers and developers can understand.
• Functional and regression Testing of Dealer contract reporting system for HMA.
• Backend Testing using SQL Queries
• Tracking of defects to closure and effective review of bugs in HPQC
• Preparation of Status reports, tracking deviation from plans, metrics and version controlling
• Testing using Waterfall Iterative methodology
• Preparation of End of Test Report
• Production support during each release
• Ensure entry and exit criteria of the UAT test phase are met
• Project delivery under stringent timelines and high pressure.
• Able to comfortably converse with all facets in the client organization.
• Client Co-ordination

Environment: .NET, MS Office, MS Project, MS Visio, SQL Server, HP QC 9.0

Confidential

Business Analyst

Responsibilities:

• Effective communication skills for coordination between globally located teams.
• Prepared Test cases and executed test cases in HP Quality center.
• Developed and designed AS-IS work flow and TO-BE work flow
• Execute functional/end-to-end test cases and tracked the execution and defect retesting through Quality Center
• Conduct JAD sessions with the SDP stakeholders and other project members.
• Project delivery under stringent timelines and high pressure
• Effectively tracked and managed changes in scope of project
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Review and Clarification of Business Requirements
• Created/maintained and provided the client with a Daily Testing Status Report which updated stakeholders on our testing progress - the number of test cases executed, the number of test cases passed/failed, the breakdown of test cases vs. functionality, the tracking of open and closed defects, etc.
• Testing using Agile testing
• Co-ordination of the QA offshore team of 5
• Preparation of Estimates and Project Plans
• Work with Product Managers on the requirements
• Requirement Analysis of SDP along with all the stakeholder
• Responsibility in raising ambiguities on the use cases
• Preparation of Test Strategy, Test Plan
• Backend Testing using SQL Queries
• Tracking of defects to closure
• Preparation of End of Test Report
• Ensure entry and exit criteria of the UAT test phase are met
• Regression execution lead for each cycle extending 3-5 weeks
• Production support during each release

Environment: Windows XP/2000, SQL, Oracle, MS Office Suite, Waterfall, HTML, XML, HPQC, UNIX

Confidential

Technical Consultant

Responsibilities:

• Investigation of technical issues that involve data analysis from Confidential 's distributed network and an in-depth examination of the interaction between Confidential and the customer's web server infrastructure.
• Involved in monitoring and troubleshooting of critical network devices and services.
• Writing Procedures and defining of alerts
• Developed and designed AS-IS work flow and TO-BE work flow
• Alert handling and
• Work closely with and manage issue-specific cross-functional teams composed of Engineering, Operations, Sales, Professional Services, and Account Management representatives.
• Preparation of Estimates and Project Plans
• Requirement Analysis
• Responsibility in raising ambiguities on the use cases
• Preparation of Test Strategy
• Backend Testing using SQL Queries
• Ensure entry and exit criteria of the UAT test phase are met
• Tracking of defects to closure
• Preparation of Status reports, tracking deviation from plans, metrics and version controlling
• Preparation of End of Test Report

Environment: Windows XP/2000, UNIX, SIEBEL, SQL, Oracle, MS Office Suite, Waterfall, HTML, XML, Bugzilla

Confidential 

QA Engineer

Responsibilities:

• Conducting and assessing of the QA requirements for Confidential Properties
• Analysis of Business requirements and Functional specification documents
• Identifying the scope of testing
• Preparation of Test ware - Test Scope, Test Scenarios, Test conditions, Data Guidelines, Run plan
• Test Execution & Defect reporting using Bugzilla
• Defect co-ordination and track it to closure

Environment: Windows XP/2000, UNIX, SIEBEL, SQL, Oracle, MS Office Suite, Waterfall, HTML, XML, Bugzilla