SUMMARY

• Certified Scrum Master with 11+ years of progressive international experience across different geographies as an Analyst/PM in the Finance industry in requirement gathering, analysis and business processes management with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall and Agile methodologies (SCRUM).
• Extensive experience in client interaction, understanding business applications and process flows.
• Experienced in performing Gap Analysis, Strengths, Weakness, Opportunities, and Threats (SWOT) Analysis to check the compatibility of the existing system infrastructure and server technology with new business requirements.
• Extensive experience in creating Business Requirements Document (BRD), Functional Specifications Document and Systems Requirements Specifications (SRS).
• Leading JAD sessions to facilitate discussions of Requirements Scope, Priority, and Dependencies. Work with application Architects, Developers, Testing teams thereby coordinating efforts
• Coordinating efforts within a team of Project Managers, reporting Actual costs, projecting estimated forecasts, and evaluating reports on monthly basis.
• Adept in using MS office applications like MS Visio to draw UML diagrams like Activity, Sequence, Collaboration, Use case diagrams, Workflows, Data Flow Diagrams.
• Excellent knowledge in Microsoft systems like SQL Server.
• Excellent Analytical skills to understand the Business and Functional Requirements and to translate them to System Requirement Specifications.
• Over 7 years of IT experience in relational database concepts (RDBMS) & Data warehousing.
• Extensive experience in MS Project, MS Visio, Excel, Power Point, Word, Access and Outlook
• Highly experienced in domains like Mortgage, Insurance (Property & Casualty), Real Estate, Investment Banking, Risk Management, Corporate Finance and Wealth Management (Private Banking), Equities and debt products.
• Proven track record of adding significant value while participating on project teams following a structured project management methodology.
• Worked on breaking EPICS into small user stories for effective utilization.
• Excellent understanding of Business processes & systems.
• Extensive experience in UATs.
• Ability to grasp rapid changes in Information Technology and implement them in projects and capable of producing high quality work under time constraints.
• Dedicated & Self - motivated, proven leadership capabilities and time management skills.
• Excellent analytical, problem solving, communication and documentation skills along with good process management skills to gather requirement.

TECHNICAL SKILLS

Operating System: Windows 2000/XP/7/8, Mac OS.

Methodologies: SDLC, JAD, GAP, UML, Agile, Scrum, Waterfall

Business Tools: MS Project, Micro Strategy, MS Visio, Excel - Macros, VBA, MS WordMS PowerPoint, MS Access

Supporting tools: HTML, SQL, VML, JIRA

Statistics: Financial Data Modeling and Analysis, Regression, Risk Analysis

Database Tools: MY SQL, Microsoft SQL

Dataware Housing/ETL Tools: Informatica, IBM Cognos

Testing Tool: HP ALM, JIRA, HP Quality Center

Graphical Tools: Mock-up Screens, Wireframes

Project Management Tools: MS Project, SharePoint (2007, 2013)

Reporting Tool: IBM Cognos, Tableau

Real Estate: CoStar, PropertyShark, ARGUS

PROFESSIONAL EXPERIENCE

Confidential, Princeton, NJ

Sr. Business Analyst/Scrum Master

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
• Identified and analyzed, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Coordinated and conducted joint application development (JAD) and walk through sessions involving business unit stakeholders, technical analyst, project managers thereby utilizing strong interpersonal, oral and written communication skills.
• Involved in requirement scoping and identifying high priority requirements for implementation.
• Partnered with business stakeholders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the software development team.
• Created high level list of user requirements (Product Backlogs) and prioritized the list of product backlog items (PBI’s).
• Organized and conducted product-planning meetings, sprint planning meetings, mid-week meetings
• Facilitated daily scrum meetings to review the status of sprint backlogs and sprint review meetings to discuss the accomplishments and issues.
• Created sprint burn down charts and release backlogs for effective Project Management.
• During requirement churn, did impact analysis and application feasibility study.
• Facilitated the scrum process and resolved impediments.
• Developed Use Case diagrams by analyzing the business process to describe system interaction and functional requirements of the system.
• Assisted the BI side to create visualizations and ETL team in defining the source and target.
• Utilized SharePoint 2013 as an administrator for document management, version control and creating team dashboards on the team site.
• Created wireframes and developed a prototype of the graphical user interface (GUI) and demonstrated to the stakeholders and business users and took feedback from them.
• Worked with SQL queries to extract application data to perform application validations.
• Worked closely with Developers for integrating the data from different databases for analyzing and reporting the data, and loading into the new system in the required form.
• Assisted product owner work with USER stories to create Product Backlog.
• Tracked defects in HP ALM and worked with QA team to resolve defects.
• Assigned problems to appropriate software development team for fixes.
• Created business manual.

Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint 2013, MS Visio, AGILE, SCRUM, MS SQL, HP ALM, Informatica.

Confidential, Bloomington, IL

Sr. Business Analyst

Responsibilities:

• Interacted with SMEs such as business managers, underwriters and process analysts to gather requirements and goals through interviews and surveys to understand the business process. Conducted controlled brainstorming sessions with project focus groups.
• Involved in gathering and synthesizing business requirements and translated them into functional and non-functional requirements to be used as input to the functional design specifications.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to agreement terms.
• Interacted with technical architects to identify and analyze the given information, procedures, decision flows, and also evaluated existing procedures.
• Worked on JIRA for continues update with project schedules, quality, Issues and managing resources.
• Contributed with Project manager in handled scheduling, resource planning and allocation matters conducted status meetings and compiled reports.
• Extensively worked on creating User Requirement Specifications, Functional Requirement Specifications, and Business Process Documents and also assisted in developing System Requirements.
• Designed use case diagrams to present a better view of the system and enable the technical team to identify the key processes.
• Prepared UMLdiagrams, Data Flow Diagrams, Business Process and Data Process Model using MS Visio.
• Carried UAT testing for the final application and provided prompt feedback to QA team.

Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint, MS Visio, SCRUM, MS SQL, AGILE, JIRA

Confidential, Greensboro, NC

Sr. Business Analyst

Responsibilities:

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
• Involved in analyzing Business Requirements and developing System Specifications.
• Conducted JAD sessions with key business users to make them understand the project scope and deliverables and to check the feasibility of the project
• Interacted with various cross-functional teams on building business Use Cases, and understanding the most efficient path.
• Created Use case diagrams, activity diagrams and class diagrams using UML for designing and developing to describe whole scenario using MS-Visio.
• Participated in the development and preparation of the Test Plan using HP ALM with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Ensured that the modifications suggested by the users were incorporated into the application.
• Efficiently managed scoping, estimation, project budgets, and financials.

Environment: MS Access, MS Office (Excel), SQL Server, SDLC, HTML, Waterfall, HP ALM, Equity Mutual Funds.

Confidential

Senior Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
• Identified and analyzed, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Involved in requirement scoping and identifying high priority requirements for implementation.
• Partnered with the business stakeholders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the software development team.
• Developed Use Case diagrams by analyzing the business process to describe system interaction and functional requirements of the system.
• Created wire frames and developed a prototype of the graphical user interface (GUI) and demonstrated to the stakeholders and business users and took feedback from them.
• Coordinated and conducted joint application development (JAD) and walk through sessions involving business unit stakeholders, technical analyst, project managers thereby utilizing strong interpersonal, oral and written communication skills.
• Worked closely with Developers to review user requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications.
• Assisted product manager in creating and assembling user stories.
• Tracked defects in HP Quality Center and worked with QA team to resolve defects.
• Performed UAT testing and reported defects to QA.
• Assigned problems to appropriate software development team for fixes.

Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint, MS Visio, SCRUM, MS SQL, HP Quality Center.

Confidential

Data Manager

Responsibilities:

• Prepared Logical Data Models and BRDs (Business Requirement Documents) supporting documents containing essential business elements, detailed definitions, & descriptions of the relationships, to analyze and document business data requirements.
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and Process flow diagrams to elaborate the new processes using Visio.
• Gathered business requirements through interviews, surveys, prototyping and observations of account managers.
• Built and maintained market valuation models based on COMPS, information partners and government sources.
• Conducted controlled brainstorming sessions with project focus groups.
• Analyzed and prioritized user and business requirements that were included while developing the software.
• Planned and defined system requirements to Use Cases and Test Plans.
• Acted as a scrum master for the REBIS 2.0 release.
• Wrote Test Cases and developed strategies, performed UAT with Quality Assurance group to implement them.
• Provided live support and training for the end users.

Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint, MS Visio, SCRUM, MS SQL, HP Quality Center.

Confidential

Senior Analyst/ Senior Consultant

Responsibilities:

• Prepared Logical Data Models and BRDs (Business Requirement Documents) supporting documents containing essential business elements, detailed definitions, & descriptions of the relationships, to analyze and document business data requirements.
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and Process flow diagrams to elaborate the new processes.
• Gathered business requirements through interviews, surveys, prototyping and observations of account managers.
• Built and maintained market valuation models based on COMPS.
• Conducted controlled brainstorming sessions with project focus groups.
• Analyzed and prioritized business requirements that were included while developing the software.
• Planned and defined system requirements to Use Cases and Test Plans.
• Created and managed project templates, use case project templates, requirement types and traceability relationships.
• Authored progress completion reports, which were submitted to PM on a weekly basis.
• Wrote Test Cases and developed strategies with Quality Assurance group to implement them in JIRA.

Environment: MS-Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Visio, SQL Server, JIRA, Waterfall.

Confidential

Analyst

Responsibilities:

• Took part in “Private Banking System Enhancement Project” and actively supported the Head of Operations, Private Banking.
• Wrote and re-engineered process manuals for the operations
• Built and maintained market financial analysis models.
• Conducted controlled brainstorming sessions with project focus groups.
• Analyzed & prioritized user & business requirements while developing the software.
• Planned and defined system requirements to Use Cases and Test Plans.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders to develop specifications.
• Updated project templates, use case project templates, requirement types and traceability relationships.
• Authored progress and completion reports, which were submitted to project manager on a weekly basis.
• Performed UAT testing with Quality Assurance group to check the functionality of the new features.

Environment: MS-Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Visio, SQL Server, Waterfall, Equity Market.

Confidential

Business Analyst

Responsibilities:

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
• Involved in analyzing Business Requirements and developing System Specifications.
• Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
• Organized cross training of team members and users to become more responsive.
• Conducted JAD sessions with key business users to make them understand the project scope and deliverables and to check the feasibility of the project
• Interacted with various cross-functional teams on building business Use Cases, and understanding expenses and revenue stream.
• Created Use case diagrams, activity diagrams and class diagrams using UML for designing and developing to describe whole scenario using MS-Visio.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Ensured that the modifications suggested by the users were incorporated into the application.

Environment: MS Access, MS Office (Excel), Finacle, SQL Server, SDLC, HTML, AGILE, Equity products.