SUMMARY:

• Dependable result oriented professional (PMP) with vast experience in Program/Project Management, strategic planning, quality assurance, SDLC(agile), leadership, decision making, multi tasking, change, risk and product management, budget and communications. A creative, innovative problem solver who achieves consistent results using Six Sigma and customer satisfaction with the following attributes:
• Change Management / Mitigation
• People / Time and resource management
• Product development/NPI
• Root cause Analysis/ Communications
• Problem solving / Networking
• Risk Management, Leadership / organization
• Team builder / Team player

TECHNICAL SKILLS:

COMPUTER & OTHER SKILLS: MS Project / Visio/windows XP Confidential Lotus Notes Trouble shooting / Problem Solving Windows 7/ Office 2010 Instrumentation / Fine Mechanics Kepner - Tregoe Problem Solving

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Determined Web site development scope and business requirements
• Directed business and technical teams to ensure successful delivery of projects
• SEO Search engine and marketing
• Website cost and change management
• Assessed and organized work to meet goals, Effective and meaningful communication.
• Provided program and project documentation

Confidential

Project /Program Manager

Responsibilities:

• Analyzed project scope, deliverables and mile stones over $5M, set up project team.
• Chaired weekly team meetings and assigned action items to resolve issues.
• Organized project development, team assignments and report progress.
• Managed subcontractors/vendors, estimate and verify vendor quotes over $200K
• Facilitated global project teams inter actions and managed action item logs.
• Interpret SOW clauses especially what is in scope and out of scope.
• Initiated change management processes for SOW and P.O.s
• Established goals, milestones and project deliverables and closure.
• Identify and closely monitor risks and issues, plan mitigations

Confidential

Project Manager

Responsibilities:

• Verified project scope, analyzed and validated complex project requirements.
• Managed SDLC to ensure customer satisfaction and adherence to process.
• Substantiated system requirements and test plansWorked with Global teams.
• Inspired project team to ownership and introduce quality at planning stage.
• Introduced transition points and gate process to improve 10% productivity and quality
• Assigned resources by Work break down structure and monitor for various clients.
• Mentored project team members for quality, customer satisfaction, product development
• Process, test plans and data analysis, PMI (ITIL) methodologies and ownership.

Confidential

Project Manager

Responsibilities:

• Validated project scope, created project plans, tasks/assignments, Risk /Security Identification
• Managed project delivery, change management, tracking and other documents for Confidential
• Resolved project issues, provided Stake holder satisfaction, inspired team efforts at Confidential .
• Provided project status, tracking and closing project, assess risk and mitigation plans.
• Prioritized work assignments, roles and responsibilities, evaluated dependencies.
• Created, managed and executed communication plans, change management and report metrics.
• Worked and managed diverse cross functional team, liaison with PMO and global teams.
• Implemented continuous improvement and better communication and metrics.

Confidential, Cary, NC

Project Manager

Responsibilities:

• Worked as Transition Manager for Confidential, assessed project tasks/assignments, coordinated with appropriate cross functional teams all over the globe.
• Created project scope, tasks, work breakdown and other project documents for Confidential .
• Resolved issues established claim expense accounts and chaired weekly/daily meetings.
• Established key mile stones, worked with diverse users and cross functional teams.
• Maintained issue logs, Risk and Change Management, Project closure.

Confidential, Raleigh, NC

Project Manager

Responsibilities:

• Overall management of projects, coordination with project team and customers.
• Provided technical support, track progress, monitor work efforts and status reporting.
• Resolved issues, meet customer expectations, managed changes and chair weekly meetings.
• Mentored team, managed stake holder interest and drive process improvements.
• Managed projects with high quality, within budget and on time delivery.

Confidential, RTP, NC

Project Manager

Responsibilities:

• Improved hard file qualification process for better quality and shorter qualification intervals.
• Established database for Field Replaceable Units (FRU) and recommended valid substitutes.
• Managed procurement and qualification of quality hard drives used in various computers
• Maintained and managed product development and portfolio management.
• Enhanced hardware qualification process to reduce interval and qualification expenses.
• Worked as Quality/ISO representative for the director of procurement and had successful audits.
• Process improvement, global team building, vender management, risk and mitigation

Confidential, Research Triangle Park, NC

Project Manager

Responsibilities:

• Reduced the product portfolio by 60%; manufacturing discontinued over 10,000 codes.
• Resolved component obsolescence issues in the most efficient manner.
• Facilitated product development and New product introductions.
• Managed Hardware Design Modernization projects, prepared progress charts and spreadsheets and presentation to upper management.
• Provided, support and mentored new and junior engineers.
• Advised and supported Business Line Managers on Product life cycle and manufacturing discontinue.

Confidential, RTP, NC

Project Manager

Responsibilities:

• Managed redesign/de-barnacle of over 130 packs with a cost saving of approximately $13 million which enhanced the design and quality of NT products.
• Administered the de-socket program with cost savings of over $2 million per year and enhanced the design integrity.
• Reduced backlog of engineering complaints from within a year.
• Developed design error prevention program and defect prevention program.
• Resolved engineering complaints in a timely manner, enhanced process.
• Initiated process to use up/minimize excess and obsolete inventory.
• Implemented manufacturing discontinue program and change management.
• Facilitated New Product Introduction and Tool Made Sample Reviews (TMSR)