SUMMARY:

• Over 10 plus years of experience in Software with hands on experience with full development lifecycle methodologies possessed roles as Sr.Business Analyst/PM and Test Coordinator.
• Excellent communication and Presentation skills, flexible, Proactive Team Player, SME for multiple projects and efficient problem solving skills.
• Extensive knowledge of Team Foundation Server (TFS) for Product management and Quality Center as a Test Management tool.
• Product Management experience in Agile, Waterfall, Iterative methodologies.
• Well versed with Business Requirement Analysis, Use Cases, and Object Oriented Design.
• Involved in business analysis and testing (COTS) Confidential ’s LeasingDesk Screening and Renter’s Insurance, JCPenney’s Media Pre - Prints, Confidential ’s Compensation, Trade, Policy System, e-commerce applications of PepsiCo’s Order Management System, Supply chain and Blockbuster’s Retail POS, Purchase Orders, shopping cart, Trading projects, A.G.Edwards Financial Service application.
• Expertise in Business Requirements, Functional Specifications, Use Cases, Epic stories, User stories to Prepare Test Cases, Test Scripts, Test Data and Test Plans.
• Well versed with Client/Server and web application systems with J2EE and .NET.
• Designed formal business processes and business process test strategies (BPT).
• Can-do attitude, resourceful, hardworking, enthusiastic, customer oriented.
• Strong technical understanding of UML, data modeling, Java, SQL, Relational data structure.

TECHNICAL SKILLS:

Packages and Tools: HP Quality Center10.0/9.0, Test Director8.0, Borland Caliber, AS400Reflection, FTPClient (WS-FTPPRO), Starteam Client, Control-M, JBuilder, MS Office, MS Project, Load Runner8.1, QTP, MS Team Foundation Server

Case Tools: Rational Rose 98, ClearCase, CVS, Microsoft Visio, Benthic GoldenClearQuest, TOAD.

ETL Tools: Informatica Power Center 8.0

Reporting Tools: SSRS, Business Objects

Operating Systems: UNIX (Sun OS), Windows NT/XP/2012 and MS-DOS.

Internet Languages: Struts, Java Servlets, HTML, Java Scripts, XML, and XSL.

Programming Languages: . Net, Java, JSP, C++, C, UML, SQL, PL/SQL, COBOL and Perl Scripts.

Database Systems: SQL Server 2012, Oracle 8.x, 9.x, 10.x, MS Access.

Technologies: Enterprise Java Beans1.1/1.2, JDBC.

Servers: Weblogic 8.1.

PROFESSIONAL EXPERIENCE:

Senior Business Analyst/Project Coordinator

Confidential

Responsibilities:

• Build Business case recommendations for projected client or business impact and ROI.
• Lead team members in business, technical and data analysis to identify opportunities for product innovation, operational efficiency and improved client satisfaction to reduce churn. Drive collaboration between business analysts, active user group members and developers to vet proposed changes to ensure optimal implementation strategies.
• Product Management, define business process solutions and Product Enhancements.
• Extensively involved in data analysis for trending, forecasting for reporting needs.
• Worked with business stakeholders and developed business plans for enhancing on-line policy enrollments, payment capabilities, self-registration, live chat abilities and expanded reporting capabilities by 30% to support Sarbanes-Oxley requirements.
• Support consumer marketing project efforts, contact center and operations on day to day issues.
• Experienced in Waterfall and Agile methodologies. As a SME, created Epic stories and User stories for Optical Character policy recognition and OneSite/Yardi integration projects.
• Involved in assisting Governance meetings, SCRUM meetings.
• Heavy coordination of UAT with business stakeholders, Release meetings and Reporting.
• Primary contact to Account management, product roadmap assistance services.

Environment: HP Quality Center 10.0, .NET, MS Project, SQL Server 2012, Windows XP, MS Office, SharePoint, Salesforce, Team Foundation Server 2012

BA Technology Manager

Confidential

Responsibilities:

• Extensively involved in Requirements Gathering sessions with the Business Users
• Provide feedback and assist in documenting the requirements for Functional Specifications (FSD’s).
• Primarily involved in coordinating Management Lead meetings with excellent organizational, communication and presentation skills.
• Co-ordinate project status to management and stakeholders on a weekly basis using MS Project
• Identify and mitigate project risks/issues of multiple projects simultaneously.
• Negotiated conversations between business users and development to ensure that test script actions corresponded with appropriate data validation.
• Responsible for Change Requests work authorizations of the Business functionalities.
• Assisted QA team in writing test plans and defining test cases.
• Managed UAT plan, coordinated UAT, Business User and developing User Manuals.
• Prioritized defects with business users and worked with IT team to get them resolved.
• Designed Test strategy and Defect management strategy to approach testing an application which was being developed in collaboration with a third party vendor.

Environment: HP Quality Center 10.0, .NET, MS Project, SQL Server, Windows XP, MS Office, SharePoint

QA Lead/BA

Confidential

Responsibilities:

• Develop business plans for extending product functionality and operational efficiency.
• Primarily responsible for the Test Management process using Mercury Quality Center for System, End to End Integration, Regression and UAT test phases.
• Knowledge of SDLC life cycle and enterprise level testing of COTS applications.
• Excellent Organizational and presentation skills with ability to multi task on parallel projects.
• Strategic approach of Testing methodology in creation of Master Test Plans, Quality Plans, test case design, tracking and defect analysis.
• Knowledge of Brokerage Trades, Securities and Advisory services.
• Involved in evaluating testing estimates and co-ordination for UAT.

Environment: HP Quality Center10.0, .NET, MS Team Foundation Server, SQL Server, Windows XP, MS Office, QTP, SharePoint

Business Analyst/PM

Confidential

Responsibilities:

• Extensively involved in gathering Requirements and documenting in Borland Caliber.
• Analyzed Business application Requirements and involved in testing ad-hoc reports.
• Capable of being objective and giving/taking constructive feedback.
• Primarily responsible for creating Test plans for system, regression and design Test strategies in Mercury Quality Center.
• Manage resources (On-site/Off-shore), Task allocation, Team mentoring and Status reporting.
• Handled test case design, execution, defect reporting, tracking and defect analysis.
• Involved in Web based GUI testing and backend validations.
• Lead test efforts on manual and automation tests using QTP for functional, end to end testing.

Environment: Borland Caliber, Mercury Quality Center9.2, .NET, HTML, SQL Server, Windows XP, MS Project, MS Office, Business Objects, QTP

Test Coordinator/Lead

Confidential

Responsibilities:

• Coordinate/lead Test efforts. Define Test Plans for Functional/System Test and UAT.
• Involved in testing the multiple SCO3 Supply Chain applications, GUI, Batch processes, Order Management System which involved the complete life cycle of the ordering process to create order, modify/update orders, cancelling, fulfilling and acknowledge orders.
• Define traceability to Business requirements.
• Participated in the business process modeling to generate scenarios for the technology functionality testing team.
• Scheduling and Monitoring Informatica workflow processes using Control-M.

Environment: Borland Caliber, Mercury Quality Center 7.0/8.0, Benthic Golden, HTML, SQL Server, .NET, J2EE, Windows XP, Unix, Informatica Power Center8.0, Control-M, Business Objects

Business Analyst/Test Specialist

Confidential

Responsibilities:

• Define business requirements and assisted on developing business processes and solutions.
• Worked exclusively on e-commerce applications of Blockbuster’s Online Subscription, Purchase Order System, Warehouse, and Order Fulfillment.
• Aid in identifying project risks/issues.
• Developed positive and professional relationships with internal and external users.
• Created Use Cases from Business requirements
• Manage testing efforts for System, UAT and Operational Readiness test phases.

Environment: Mercury Test Director 7.0/8.0, TOAD, HTML, SQL, Oracle, Windows NT, Unix (Sun Solaris), Load Runner8.1.

PMO/Business Analyst

Confidential

Responsibilities:

• Assisted and participated extensively in the Requirements gathering and analysis of Business Logic.
• Served as SME and involved in the detail design of the application, creating the Use Cases, Class and Sequence diagrams using rational case tools.
• Excellent organizational skills and familiarity with general ledger processing.
• Supported Project Implementation Plan, Release Management, Project Deliverables in alignment with PM methodologies.
• Developed Project Work break down structures, estimates, manage resources across project teams.

Environment: MS Project, Borland Caliber, Mercury Test Director 7.0/8.0, TOAD, HTML, SQL, AS400 mainframe, Oracle, Windows NT, Unix, Load Runner8.1, Clear quest, JSP.