SUMMARY

• Over 8 years of Business Analyst experience in domains including IT, Banking, Financial and Mortgage.
• Intimately familiar with all aspects of Software Development Life Cycle, including theWaterfall,Rational Unified Process andAgilemethodologies.
• Excellent Business Analysis skills and experience in interacting with various stakeholders and Subject Matter Experts (SME’s), elicit requirements, writing Use Case requirements, creating UML Flow Charts, Use Case diagrams, ER diagrams.
• Experience in performing GAP Analysis between AS IS and TO BE workflow model.
• Good at writing Business and Technical specification document like Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Cases, Requirement Change Document, Product and Sprint Backlog and Test Cases.
• Experience designing Activity diagrams, AS IS and TO BE flow diagrams, wire frames and mock ups.
• Experienced in data analysis, data migration and data modeling activities.
• Strong project management skills including planning, estimating, scheduling, monitoring and budgeting
• Extensive Experience working on Data Modeling and Using Business Intelligence Tools like (SSIS, Crystal Reports) Joins, Update, Stored Procedures, Indexes, Reports, ETL.
• Worked in close partnership with Front office, Middle office, Projects team, Settlements Unit, Credit & Risk Department and Client servicing unit, the expertise of which has built both my professional and interpersonal skills.
• Project Management/Coordination Business Analysis along with project management skills including planning, estimating, scheduling, monitoring and budgeting
• Experience in International Payments terms
• Experience in investment concepts such as valuation, trading, fund management, etc.
• Proficient in creating UI designs and creating Wireframes and Mockups.
• Good built domain knowledge using i ISO 20022
• Proficient in the MS Office, Visio, Project and Requisite pro, database and table design and implementation for data warehouse and related ETL processes.
• Used SQL Queries to analyze different source of data.
• Conducting meetings with stakeholders and finance investment leaders
• Performed requirement elicitation with the help of various technics including JAD sessions, User Interview, Brainstorming, Prototyping and Gap Analysis.
• Proficient in using tools like MS Visio, Enterprise Architect, DOORS, Rational Requisite Pro,MS Excel, MS Power Point for Requirement Management, Business Modeling and Presentation.
• Ability to communicate in a clear, concise and logical manner to business users as well as management
• Strong work ethics, takes ownership and track record of effective time management skills

TECHNICAL SKILLS

Programming Languages: C, Java, J2EE, VB .NET

Web Languages/Scripting: HTML, XML, CSS, JavaScript, and PHP

Servers/Databases: Teradata, MS - SQL Server, Apache, MySQL, MS-Access, Oracle

Operating Systems: Windows 2000/XP/Vista/Server 2003/Server 2008, Macintosh, Linux

Other Tools: SAS, Rational Rose, Microsoft Office, Microsoft Visio, Microsoft Dynamics CRM 4.0, Google Analytics, Microsoft Business Intelligence, HP Quality Center, Dreamweaver, Rational Clear Quest, Rational Clear Case, SOAP, REST, WebEx, ETL.

PROFESSIONAL EXPERIENCE

Confidential, Concord, CA

Sr. Business system Analyst

Responsibilities:

• Performed GAP analysis, SWOT Analysis and Impact Analysis on existing system and performance considerations
• Gathered requirements by conducting meetings and interviews with business users.
• Prepared Business Requirements Document (BRD) and Functional requirements Document (FRD).
• UtilizedRUPmethodology of SDLC to analyze and model the business process.
• Prepared the project release schedule, and detailed project plan specifying the timeframe for requirement gathering, documentation, development and testing and identify the key deliverables.
• Performed GAP analysis, SWOT Analysis and Impact Analysis on existing system and performance considerations.
• Responsible in Defining project scope, goals and deliverables that support business goals in collaboration with business users and stakeholders
• Extensive experience in delivering entire project lifecycle under PMO org. Experience in both Tactical as well as strategic project management.
• Experience in investment concepts such as valuation, trading, fund management, etc.
• Strong project management skills including planning, estimating, scheduling, monitoring and budgeting
• Demonstrated ability to work actively in different phases of Software Development Life Cycle (SDLC) using Rational Unified Process (RUP) and Agile methodologies in multi-tier web-based architecture
• In depth Business domain knowledge in Financial and Banking sectors with focus on Structured Finance - Securities: ABS, RMBS, CMBS, equities, fixed income, Financial Ratings, Indices
• Performed the Requirement Analysis and review of proprietary IDC fixed incomeapplications
• Analyze the risk to the company of its customers not paying for goods or services or defaulting on loans.
• Allocated the approved budget amount to various activities in the project by maintaining a structured budget plan, scheduling expenditures, analyzing variances, initiating corrective actions
• Gathered requirements by conducting meetings and interviews with business users.
• Worked with the management team for process improvement.
• Extensive Experience working on Data Modeling and Using Business Intelligence Tools like (SSIS, Crystal Reports) Joins, Update, Stored Procedures, Indexes, Reports, ETL.
• Wrotepseudocode for technical flow covering front end and backend, UX Design and DB design including Reports and Dashboards.
• Created flowcharts/Drawings using Visiofor this project work flow and data flow
• Experience updating documentation and training materials and ensures IT and SOX compliance is covered
• Experience in chevron SAP software tools to edit data documentation for project and maintain banking system.
• Work closely with traders to calculate the risk associated with specific trading transactions.
• Validated and maintained Requirement Traceability Matrix.
• Good working knowledge on international payment settlements
• Conducting meetings with stakeholders and finance investment leaders
• Designed the use cases using Enterprise Architect9.0 for all the scenarios of the terminal operation.
• Created Use Case diagram, Activity diagram, mockups and wireframes.
• Designed prototypes of the reporting application UI screens using Snagit forthe modules.
• Used SQL Queries to analyze the data.
• Coordinated with other external application (SME’s) teams to clearly define the protocols of communication between online application & other applications.
• Designed and developed Activity Diagrams, Sequence Diagrams using Enterprise Architect.
• Collaborated with the QA team to develop test plan and test cases to be used for testing based on business requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance of the application.
• Assisted in development of training materials for new feature

Environment: RUP, MS Excel, Enterprise Architect, Snagit, Web Services, HTML, JavaScript Windows 98/NT, UNIX Shell Scripts, mainframes (MSP/LPS)

Confidential, Sunnyvale, CA

Senior Business system Analyst

Responsibilities:

• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards. This included vendor selection process.
• Tested validity and integrity of the calculation engines for Deferred Annuities, Past Services Pension adjustments.
• Performed GAP analysis for Billing Project. Identified GAPs between the existing system and the vendor’s billing base product, Renaissance Billing System (RBS). Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Manage Output Release Production of all business issues in Annuities, involving implementation of new or enhanced features to statements, confirmations/letters, contracts, applications, and/or products.
• Drove Change Management initiative to transition from Waterfall to Agile Program Management, and to establish diversified team of Program Managers and Testers, including career counseling, mentoring and training.
• Understanding of Multiple payments protocols like SWIFT standards, ISO20022
• Preparing the SAT (support acceptance test cases) for the new software what is going to be released in production & doing the testing of the same in preproduction environment.
• Software Development Project Management Architecture / IT Strategy Content Management Systems & Process Improvement Team Building & Leadership
• Authored BRDs and FRDs (which includes creating mockups and screens) for different kinds of clients (Direct and Payroll), different kinds of policies (Liability, Liability Plus etc)
• Exposed to and worked with Subject Matter Experts in Fixed Income Annuities, Equities, Swaps, Finance, Trading Cycle, Portfolio Analysis & Management, Asset Management, Bonds and Bond Trading Cycle, Pricing, Derivatives.
• Validated the test data in DB2 tables on Mainframes and on Teradata using SQL queries.
• Used MS Visio for Process modeling and Business Process flow diagrams
• Performed business process research/analysis/modeling and data mapping
• Developed use cases with UML for new product functionality. Created UML diagrams using Visio
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Involved in authoring the Project Standards, Project Charter, Project Scope document
• Performed functional, regression and user acceptance testing on GUI
• Updated, maintained, and promoted Test Plans, Scripts and cases
• Performed UAT and conducted training sessions

Environment: Rational Clear Case, Doors, SharePoint, IBM WebSphere, Mainframe, XML, Java, J2EE, JSP, RUP, Oracle, MS Visio, MS Office, DB2, Sybase, .Net, SQL Server Reports

Confidential, New York, NY

Business Analyst

Responsibilities:

• Responsibilities centered on Business Analysis of Client needs, gathering and analyzing business requirements, managing all requirements using Rational Requisite Pro.
• Implemented the entire agile methodology of application development using scrum.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Created wireframes and mock-ups forwebsite layoutand feature enhancements using Dreamweaver.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications.
• Planned and defined the system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies.
• Good domain knowledge using i ISO 20022

Confidential, McLean, VA

Business system Analyst

Responsibilities:

• Acted as a liaison between company and client from as early as project kickoff meetings
• Requirement elicitation by brainstorming sessions with stakeholders of the project in order to arrive at high level requirements
• Prepared Functional Requirements Document (FRD) by analyzing high level requirements
• Prepared Use Case Document and Use Case Diagrams
• Experience working on UML tool MS-Visio for creation of Process Flow Diagrams and Data Flow Diagram
• In depth Business domain knowledge in Financial and Banking sectors with focus on Structured Finance - Securities: ABS, RMBS, CMBS, equities, fixed income, Financial Ratings, Indices
• Experience in investment concepts such as valuation, trading, fund management, etc.
• Performed the Requirement Analysis and review of proprietary IDC fixed incomeapplications
• Participated in Wire Frame design for UI of the application
• Used SQL Queries to analyze the data.
• Extensively interacted with the QA Team in executing theTest Plans, Providing Test Data and Creating Test Cases
• Prepared and executed Test Cases, performed functional testing.
• Prepared and maintained requirement traceability matrix to track all the requirements and corresponding use cases and test cases.

Environment: MS Visio, MS Office, Mind Map, Mantis, Camtasia Studio, Agile Scrum, Rational Rose, Rational Requisite Pro, Rational Clear Quest, SharePoint, HTML, MS Project, MS Office, Macromedia Flash, M.S. Visio, M.S. Project, Dreamweaver, J2EE, SQL

Confidential

Responsibilities:

• Working experience of Multiple payments protocols like SWIFT standards, ISO20022
• Created Use Case Diagrams, Activity Diagrams, defined Process & business workflows in MS Visio.
• Performed Regression Testing to ensure that existing functionalities and features are not impacted by new enhancements.
• Gathered business requirements through JRP and JAD sessions, one on one interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping and conducting JRP session with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Designed and managed project plans and schedules.
• Managed issues and conflicts throughout the Project Life Cycle.
• Carried out UAT by developing test plan and test cases based on business and user requirements, technical specifications and product knowledge
• Collected requirements were managed and tracked with the help of DOORs.
• Performed GAP analysis between AS IS and TO BE work flow process

Environment: Agile, MS Visio, DOORs, API, RBAC, SOAP, UML, HTML, XML

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Elicited requirements from stakeholders, project team and subject matter experts (SME) through interviews and JAD sessions.
• Used the guidelines and artifacts of Agile SDLC to strategize the implementation in different cycles.
• Followed the UML methodology using MS Visio to develop use cases and activity diagrams for customer enhancement processes.
• Analyzed and documented business requirements, functional requirements and non-functional requirements to determine its completeness for functionality.
• Performs full Scrum Master Actions including facilitating development efforts, running scrums, removing obstacles, ensuring cross-collaboration when necessary, estimating, and handling requests/questions.
• Business Requirements are analyzed according to System specifications to evolve a measurable Plan for the complete group.
• Maintained the Requirements Traceability Matrix (RTM) for efficient requirement gathering and basis for test planning.
• Provided regular and ongoing coaching around objectives and priorities as well as routine and unique business requirements.
• Studied the existing business process and created as-Is workflow to illustrate the existing system and propose possible To-Be solutions.
• Created mockups and wireframes using Dreamweaver to enhance the existing system by improving its GUI, making it more user-friendly

Environment: Agile SDLC,, MS Visio, MS Word, MS Project, IBM Database 2, MS Excel, RequisitePro, Quality Center, MS PowerPoint, SQL